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Frontdoor Pro Anmeldelser 

508
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

John is the best. He was punctual and efficient. Rekeyed 4 locks in no time. One of the locks was actually keyed different, but didn't say a word about the extra effort and didn't charge for it either... Vis mer

Vurdert til 5 av 5 stjerner

Raymond did a great job getting our clothes dryer back up and running. I would definitely recommend this company. The communication was great from start to finish. Be prepared on your end. Send model... Vis mer

Vurdert til 5 av 5 stjerner

Very professional, quick service, even made a recommendation on how to fix a separate door issue. Would use again, you should, too!

Vurdert til 1 av 5 stjerner

My dad has services with AHS… lately services with them has been terrible!!! It’s been that way since they have shown they are apart of Front Door. My dad is 86 years old and have needed an air condit... Vis mer

Informasjon om virksomheten

  1. Hjemmehjelp

Skrevet av virksomheten

Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.

Skrevet av virksomheten


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

508 anmeldelser

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Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 40 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(508)

278 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Terrible terrible company

Run, don't walk, run. Do not use this company. Deny, defend, depose applies to them as much as it does to insurance companies. They do not care about their customers. I had someone install something via Frontdoor, and he broke something in the process. They have done everything possible -- delay, deny, do not respond -- to avoid liability. Use at your own peril. I sent messages to executives at the company. No response. They just do not care.

29. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Denied for ‘Improper Capacity’ - But No Proof Provided

I filed a service request for my AC system after a clear failure, only to have them deny the claim under something called an “Improper Capacity Exclusion.”

They claim my system is mismatched, yet they provided no actual documentation, measurements, or engineering analysis to support that claim.

This system was installed before I purchased the home, and it functioned for years without issue. Now that it has failed, they are using a vague technicality to avoid covering the repair.

Even more frustrating, I was left without working AC heading into the Texas heat, with no real resolution offered.

If you are considering a home warranty, understand that coverage may be denied based on interpretations that are never clearly explained or proven.

10. mars 2026
Vurdert til 1 av 5 stjerner

Horrible customer service

Horrible customer service. Not one single person could speak understandable English. They refused to answer questions and would say "I'm only reading what they said". They did not provide a list of things that were required, so when they called at the last minute to remind you about the "things" you needed to have or do, and you didn't know about it, their solution was to cancel the appointment. Thankfully a technician finally arrived - from a different company - who was very nice and understanding and even provided the materials they were to have told me to have available.

21. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Good experience changing home Locks

The rep came in and changed the locks quickly and left. He asked me to test them with the keys, No issues. I liked that since quick and clean. Rep needs to explain a little bit more about the changes and issues that may happen or how to treat the new locks if any issues arise, otherwise all good.

17. mars 2026
Vurdert til 1 av 5 stjerner

Over priced

Over priced. Made statement that there was such a danger. Did not catch one rat. 2nd service man said it was all old rat poop nothing new

10. mars 2026
Vurdert til 4 av 5 stjerner

Great service

Your response time took only three business days to rekey my locks to my new house. You would have received 5 stars if it was quicker being that I was moving into a new house and concerned that there was other keys out there. The technician was great.

10. mars 2026

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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