Primo Collection Anmeldelser 

49
•
TrustScore 2 av 5

1,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

took over a month to come in when it was supposed to be a christmas present + had a difficult time tracking the package and i'm 99% sure it got lost in transit somewhere along the way and i was js nev... Vis mer

Vurdert til 1 av 5 stjerner

Ordered a black air racing jacket. Every label/logo was spelt wrong. Some patches were just a jumble of random letters instead of actual words/sentences. Stitching was awful and the material was very... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Please do not purchase from this site. Poor quality. The packaging is identical to Shein products from China, so assuming it comes from the same factory, but 4 times the price. Also there are no eas... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Made 2 different orders one week apart. The first order arrived and was terrible quality, the sizing was way off and not worth the price sold. They take very long to respond to emails and there is no... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Outletbutikk

Skrevet av virksomheten

Online Retailer


Kontaktopplysninger

1,8

Under middels

TrustScore 2 av 5

49 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,8

Alle anmeldelser

(49)

1 anmeldelse i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

AVOID,

AVOID. I wish I had read read the reviews before purchasing, I ordered 2 jumpers, really poor quality and the wrong size sent. They have given my a return address but expect me to pay for return regardless of the fault being theirs. The jumpers arrived separately, They are using cheap distributors and charging a lot of money. Definitely scammers. Not returning my emails

20. desember 2023
Anmeldelse skrevet uten oppfordring
Logoen til Primo Collection

Svar fra Primo Collection

Hi,

Sorry to hear about your experience — we’d really like the chance to make this right. That said, we haven’t received any order information from you, so we haven’t been able to follow up or assist.

If you can send over your order number and any relevant details, we’ll gladly look into it and do our best to help.

Vurdert til 1 av 5 stjerner

Poor Quality and Dodgy

Made 2 different orders one week apart. The first order arrived and was terrible quality, the sizing was way off and not worth the price sold. They take very long to respond to emails and there is no information on how to even return items. The second order hasn't even arrived and again there is poor communication from Primo. It seems very dodgy would advise to avoid at all costs. Even if you do recieve your items the quality is terrible not worth it at all.

23. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til Primo Collection

Svar fra Primo Collection

Hi,

We’re sorry to hear you feel this way — we genuinely want to help sort things out. However, we haven’t received any order details or return information from you, which we need to look into the situation properly.

If you can share your order numbers and any other info, we’ll do our best to assist and make things right.

Vurdert til 1 av 5 stjerner

SCAM COMPANY

My son purchased a fleece costing £55, this was not suitable. Quality was shocking. We sent it back and tracked it. It arrived back and received confirmation. This was in October, he still has not received his money and they do not respond to any emails or messages.

3. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Primo Collection

Hi,

We’re sorry to hear about your experience and want to assist you as best as we can. However, we haven’t received any order or return details from you, which makes it hard to investigate.

Please send us the relevant information—like your order number and return tracking—so we can look into this and help resolve the issue.

Thank you for your understanding.

Vurdert til 1 av 5 stjerner

Scammers

Scammers, dont send your product avoid!

4. desember 2023
Anmeldelse skrevet uten oppfordring
Logoen til Primo Collection

Svar fra Primo Collection

Hi,

We’re sorry to hear you feel this way. We want to help resolve any issues, but we haven’t received any details or order information from you to assist properly.

If you’d like us to look into this, please provide your order number or any relevant info. We’re here to help.

Vurdert til 1 av 5 stjerner

I Ordered a medium and they sent a…

I Ordered a medium and they sent a large. Unable to contact them. Sent 3 emails and still no reply. Im stuck with a jumper that dont fit and gives static shock. Great Christmas present!!

30. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til Primo Collection

Svar fra Primo Collection

Hi,

We’re really sorry to hear about the mix-up with your order and the trouble you’ve had reaching us.

We want to get this sorted for you—could you please send us your order number and any details you have? Once we have that, we’ll do our best to fix it quickly.

Thanks for your patience, and we look forward to helping.

Vurdert til 1 av 5 stjerner

black air racing jacket

Ordered a black air racing jacket. Every label/logo was spelt wrong. Some patches were just a jumble of random letters instead of actual words/sentences. Stitching was awful and the material was very cheap. The jacket was thinner than most t shirts and provided no warmth, material was incredibly thin. Definitely not worth £70.
When I emailed to ask about a return they replied once asking why I wanted to return it, since then they’ve ignored every email I’ve sent. I’ve sent the jacket back anyways but still have received no refund, despite it being within the 30 day period. Although it is almost impossible to return it within that period because the company is based in China

17. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Primo Collection

Svar fra Primo Collection

Hi,

We’re sorry to hear about the issues you’ve experienced and want to help resolve this. Unfortunately, we haven’t received enough information from you regarding your order or return to assist properly.

If you could please provide your order details and any return tracking information, we’ll make sure to investigate and support you as best as we can.

Thanks for your patience, and we look forward to hearing from you.

Vurdert til 1 av 5 stjerner

This company is a scam

This company is a scam. Avoid at all costs if you Google image search the items they are available on Ali Express and Temu for a fraction of the price. They don’t provide full returns information and their website is listed as potentially dangerous when you scroll through any vague reviews that are available. The top I bought gives me static shocks its such awful synthetic cheap material. I dread to think of the conditions of those who made it. I wish I’d done more research first. Also 1 review on Trustpilot says it all. Avoid, avoid avoid. I don’t imagine i’ll get a refund but will send the top back into a black hole and learn a good lesson. This is a drop-shipping con and nothing to do with reputable fashion or retail. Feel sick I fell for it, don’t do the same!

15. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til Primo Collection

Svar fra Primo Collection

Hi,

We’re really sorry to hear about your experience and want to help make things right. However, we haven’t received any details from you regarding your order or concerns, which makes it hard for us to assist.

If you’re open to it, please reach out with your order information or any questions you have — we’re here to support you and resolve any issues.

Thanks for giving us the chance to help.

Vurdert til 4 av 5 stjerner

Good quality however the shipping did…

Good quality however the shipping did take a while to arrive. However the customer service was on point and they explained the order will take 7-10 days to arrive.

18. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til Primo Collection

Svar fra Primo Collection

Thanks for the feedback!
Glad to hear you liked the quality and our customer service.
We appreciate your patience with the shipping time!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv