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Primflora Anmeldelser 10

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TrustScore 2.5 av 5

2,6

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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Kontaktopplysninger

2,6

Under middels

TrustScore 2.5 av 5

10 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 50 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Awesome customer help today

Awesome customer help today! I was happy to find exactly what I wanted for a great price..

28. februar 2026
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Svar fra Primflora

Dear Customer

Thank you so much for your fantastic review!

We’re delighted to hear that you found exactly what you were looking for. It’s also wonderful to know that our customer support made your experience even better; that truly means a lot to us.

We really appreciate your support and look forward to helping you again soon.

Warm regards,
Primflora Team

Vurdert til 5 av 5 stjerner

Thanks to Primflora team

Thanks to Primflora team! Great service and very polite and working staff..

27. februar 2026
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Svar fra Primflora

Dear Customer

Thank you so much for your lovely review and for taking the time to share your experience with Primflora.

We’re truly grateful for your kind words about our team. Providing great service with a polite and supportive approach is very important to us, so it means a lot to hear that this was reflected in your experience.

We look forward to serving you again soon!

Warm regards,
Primflora Team

Vurdert til 1 av 5 stjerner

Do not use!!

Do not use!!! This is a scam site. Misleading product descriptions and then costs lots of money to send item back to them

18. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Retractable baton didn't work

Retractable baton didn't work.
The company responded quickly to initial concerns but then haven't responded to further emails / live chat regarding next steps to replacement/ refund.

12. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Dangerous and unlawful trading

Please please all parents beware ! I bought a compact car seat, age 4-14 years, for my daughter. The product is NOT a car seat, the certificate of conformity supplied inside the packaging from the supplier in china states this clearly I have supplied pictures of the certificate and the online translation to “Ethan “ who replied that their customers buy this as a car seat and his company advertise and sell it as such. The size of the age 4-14 years is probably too small for even a 4 yr old and way too small for my child who is only 1 meter tall. Despite both these facts clearly supporting my request for a full refund without a cost of £15 postage to me (as uk consumer law dictates) the company refuses to comply with this law, insisting I pay to return my own postage to china for mis-sold goods not fit for purpose, or offering the paltry alternative of a 10% refund telling me I can sell it on if I want I won’t sell on a dangerous product and put children’s lives at risk so I would rather throw it in the bin. I am able to take the company to small claims court but the company is well aware most people don’t have the time and money to do this so will continue to sell dangerous and faulty goods Instead I will take the loss and pass the issue on to trading standards

19. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Item never received

Item never received, asked on several occasions for a refund as tracking does not update. Have now raised as a dispute with the bank and shop app. Avoid

13. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Primflora

Hi cjmasters,

We're very sorry to hear about your experience. According to our tracking system, your parcel was delivered by Yodel on 14th November 2025 at 11:33, and our support team (including Ethan) noted confirmation of receipt from your side. They've also followed up via email with further guidance.

That said, we completely understand how frustrating delivery issues can be. Please do check your email for our latest communication, and don’t hesitate to reply there so we can assist you directly. If you still need help resolving this, we’re more than happy to step in again.

We genuinely care about our customers and would appreciate it if you'd update your review once everything is resolved.

Warm regards,
Primflora Support Team

Vurdert til 1 av 5 stjerner

Ordered an extendable walking cane

Ordered an extendable walking cane, it arrived today, i opened and within 20 minutes (one use to extend) and it is broken, i can not collapse the unit or use it.

10. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Primflora

Hi Peter,
Thanks for your feedback and sorry to hear about your initial experience.

Our team has since followed up with you via email and provided the correct user manual to ensure proper use of the walking cane. We're glad we were able to help you get it working as intended — the product is indeed fully functional when operated following the correct steps.

If there's anything more we can assist you with, we're always here to help.

Best regards,
Primflora.com Support Team

Vurdert til 1 av 5 stjerner

So disappointing

So disappointing, very poor quality and mis represented in the photo !!
I have asked for a refund so we will see. I suggest you avoid this company, not genuine at all.

3. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Primflora

Hi Nadine,
Thanks for your review, and we're sorry to hear you were disappointed.

We’ve already followed up with you via email, and Ethan from our support team confirmed that a full refund was issued, with no return required. The item in question was a limited Halloween witch hat, which we no longer sell.

We always aim to resolve any issues quickly and fairly. If you’re satisfied with how this was handled, we’d greatly appreciate it if you could update your review to reflect the outcome.

Best regards,
Primflora.com Support Team

Vurdert til 1 av 5 stjerner

If I could give zero stars I would

If I could give zero stars I would. Terrible company selling products straight from China that they’ve never seen or tested. The only way to communicate with them is via their site through messages that take 24 hours to be answered. Wrong item sent, I asked for a refund as it was all taking so long, I was ignored and they dispatched the item anyway, eventually arriving from China it was not as advertised at all. I repacked it ready to return but they wanted me to open it to supply them with pictures & videos of their product so they could actually see it for the first time. Refund refused but was offered a 20% refund or send it back to China (despite my contract being with them) which would cost more than the £40 I’ve already paid. False advertising, zero customer support, SCAM company AVOID

8. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Primflora

Hi Julie,
The first product you received was sent by mistake, and we immediately arranged a new shipment with the correct bird repeller you ordered. It was delivered within 7 days.

Following your update, we also provided a manual to help with usage. You later confirmed the product was working fine, but stated that you simply didn’t like it and requested a refund.

As per our policy, we informed you that a full refund requires a return of the product. You declined to return the item and requested a refund without sending it back. As a gesture of goodwill, our team offered a 20% partial refund, which you declined.

We strive to resolve all issues fairly and in line with our clearly stated policies. If you have any further questions or need help, we're always here.

Best regards,
Primflora.com Support Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv