Prideknights Anmeldelser 

I placed my order almost half a year ago but still nothing arrived. I never got a reply from my messages on their website and instagram. Stay away from this!

Hello,

I do not like making this kind of complaint publicly, but given the complete lack of response from you across all of your communication channels, I feel compelled to post this comment in the hope of finally receiving an answer.

In May, I received the wrong order. I reported the issue and, after several weeks of follow-up messages, I received only one reply stating that the correct order would be resent to me. Since then, I have not received any further updates.

I was sent an incorrect order that does not match the value of the purchase I made, and I have been ignored by your customer service team for almost four months.

My order number is 2930584PK. I have photographic evidence showing that the order I received was incorrect.

Thank you in advance for your response.

Order never arrived. Have waited three months, order was supposed to ship mid April and now it is June. I have attempted to contact them via email, message on Instagram and on Facebook, messaged through their website, and messaged through Shop App, multiple messages sent through each. No one has ever replied to my messages, other than complete gibberish responses on Facebook messenger. I decided to try to do a chargeback with my bank to try and get my money back. This feels like a total scam, which is pretty disgusting since their target is queer folks.

I've followed them on tumblr for years, and bought pins and the card decks in a recent pre-order round. They're good quality and sit happily on my bag.

I ordered some pins and they never sent them.
Contacted them for more info, they claimed they'd arrive by February, haven't received anything since, not even a refund after contacting them again.

Ik vind het vervelend om een slechte review te geven, want de producten zien er leuk uit. De eigenaar komt bevlogen over. Helaas is de communicatie ver onder de maat. We hebben anderhalve maand na betaling niets ontvangen. Mailtjes werden niet of onvolledig beantwoord. Uiteindelijk via paypal ons geld terug moeten vragen. Dit soort shops verpest het voor andere kleine ondernemers.

I ordered a card deck and two enamel pins. All pf it arrived in great condition, the pins look amazing, I didn't open the card deck to look at the cards because it's a birthday present, but I expect the same quality.
After I placed my order, I got an email for verification that said: "We're getting your order ready to be shipped. We will notify you when it has been sent." However, I never received any notification of that sort. I was getting worried because two weeks had passed and there was still nothing, and I started to doubt the trustworthiness of the shop because I had heard such mixed reviews. But in the end it arrived 14 business days after I ordered it. (I live in Germany)