I managed to book an appointment on very short notice, whereas everywhere else had week-long waiting lists. The staff were very warm and friendly: the actual ear wax removal procedure was very quick a... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Really friendly staff and service. Looked after and made to feel at ease. Showed the issue and outcome to me on camera and since my hearing has been so much better. Even gave me a discount to apologis... Vis mer
A great profesional experience, from start to finish, from reception team, i was treated by Becky Bailey, who talked me through the procedure, and OH what a difference she made, wax removal from my... Vis mer
Great service - Suzanne was brilliant, very informative and no “hard sell” Being able to see the image of the examination is a great idea and the hearing test was easy and stress free Highly recom... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Pride Hearing, our mission is clear: to deliver first class, affordable hearing services across the nation. We're driven by a commitment to enhancing lives through better hearing. We're not just a hearing test provider; we're your hearing care provider specialising in all aspects of hearing care. Why Choose Pride Hearing? Nationwide Access: We've designed our services to reach every corner of the country. No matter where you are, Pride Hearing is here for you. Compassionate Care: Our team of dedicated audiologists and hearing care professionals are committed to providing compassionate, patient-centered care. We understand the importance of listening to what exactly is causing your hearing issue. Cutting-Edge Technology: We're proud to offer the latest in hearing technology. Our state-of-the-art equipment ensures accurate assessments and tailored solutions. Alongisde our state-of-the-art equipment we also have access to many hearing aid manufactures, ensuring we can offer the very latest hearing aid technology. Empowerment Through Knowledge: We believe knowledge is the first step towards better hearing. Our nationwide hearing tests provide you with the information you need to make informed decisions about your hearing health.
Kontaktopplysninger
45 Brunel Parkway, DE24 8HR, DERBY, Storbritannia
- 01332 313 377
- hello@pridehearing.co.uk
- pridehearing.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Suzanne was great
Suzanne was great! Took her time to explain the procedure to my daughter and made sure it was a swift procedure. Highly recommended.
Pride Hearing was my first choice as I…
Pride Hearing was my first choice as I knew I wouldn’t get into my GP’s surgery for an emergency ear wax removal. I was lucky enough to get a cancellation after calling them in the morning. They called me back with a cancellation and booked me in asap. The consent paperwork was clear and easy to sign and send back before my appointment. Upon arrival there was plenty of parking space and a very clean and welcoming reception and waiting area. Tea, coffee and water are offered whilst you wait.
The consultation before the removal was very clear, photos before and after were brilliant. The process it’s self was painless and didn’t bother me at all. I couldn’t believe what came out. Having suffered with water behind my ear drums in the past I was at first hesitant, suction was used in both ears and was 100% successful in removing two rather large pieces of wax. The relief was instant and I could hear perfectly. I received 3 vouchers for money off the treatment which I could use straight away and I also bought some aftercare spray. Honestly, I will choose Pride Hearing every time over any GP surgery or high street specialist. I would highly recommend Pride Hearing. You don’t need to suffer or feel embarrassed, just go and get your ears looked at by a brilliant company.
I can’t thank them enough for their service and dedication.
The staff were lovely
The staff were lovely, was nervous before the procedure but they did everything to make sure I was as relaxed and possible and everything went very smoothly and laughs were shared. I even got a free coffee aswell! Would 100% reccomend, these people genuinely care about your ear health and do everything they can to fix your problem with your comfort as a priority.
Pride hearing recommendation
Pride hearing were very efficient through out. I was able to quickly make an appointment. Wax was removed from my ears quickly and painlessly. The technician professionally explained the process. I have no hesitation in recommending Pride hearing.
Easy to deal with and professional.
Easy to make a booking and I was able to get an appointment within a short time. They diagnosed my problem and treated me immediately. Very friendly, very helpful. The lady who saw me explained everything and made me feel comfortable. I would have no hesitation in going again to receive further treatment.
First time visiting today after pardon the pun hearing great things.
First time visiting today after pardon the pun hearing great things from social media and friends and they were certainly true. Today I saw the lovely Kate who explained everything in plain English with a great bedside manner,I even got to see my ears via a smartphone before and after. Great service all round and will return in future. Very friendly and professional team.
Amazing from first contact to the…
Amazing from first contact to the moment I left,made to feel comfortable and informed all the way along,would definitely recommend to anyone struggling with hearing/wax issues, once again a big thank you.
Katie is very knowledgeable and…
Katie is very knowledgeable and respectful. Great experienced and definitely recommend
An absolutely first class service from…
An absolutely first class service from start to finish.
Suzanne was both professional and personable which left me completely at ease.
She explained every step of the process for both the inner ear exam and the hearing test and gave me a comprehensive analysis of my results.
If you are looking to have your ears checked then I would highly recommend Pride Hearing.
Nice service and tea
Very good receptionist who makes tea and the audiologist did a very good professional job, easy wheelchair access and parking. Many many thanks to Danielle and Sue.
Amazing!
Amazing! One of my ears has been blocked on and off for months and I couldn’t hear out of it at all. From one session, there is already a massive improvement. I have a follow up next week free of charge! You get two follow ups free. It is so relaxing and is such a feeling of relief afterward!
I also asked for both ears to be micro-suctioned; however, once the picture is taken, if there is nothing to be removed, you are not charged. Very reasonably priced :)
I was able to see pictures of inside my ear canals and I was talked through the whole procedure. Very reassuring
Staff are so friendly, would recommend!
Professional personable staff in a…
Professional personable staff in a pleasant environment, you're relaxed and not pressurised in anyway, they take the time to talk you through the options available.
Excellent service and understanding.
Managed to fit my elderly Mum in quickly as she was unable to hear or take part in any conversation over the Christmas celebrations.
Very kind and understanding practitioner.
The appointment was cancelled due to a sudden lack of availability.
I booked my appointment online for 21.12.2025 on December 3rd and received a confirmation message. Two days later, I received a call from Pride Hearing during which I was asked the same questions I had already provided online, and my appointment was confirmed again by their employee.
On December 18th, I unexpectedly received another call informing me that, due to a sudden lack of availability, my appointment had been cancelled. I was offered alternative dates; however, none of them were suitable given the short notice. The representative informed me that, in this situation, I could book a new appointment in the new year.
I was very much looking forward to this appointment, as I am currently experiencing significant discomfort and was hoping to find answers. This appointment was important to me, and its cancellation has been extremely disappointing. I do not understand the purpose of confirming a booking multiple times if the appointment is ultimately cancelled and the time slot is given to someone else.

Svar fra Pride Hearing
So much for this firm.
So much for this firm.
I AM deaf from birth in one ear.
I'm under the hospital with my
Good ear. Of which it is nearly
Deaf. I got intouch with this firm
When the came they said how
Hearing aids will make a fast
Improvment after I told them it
Will not they still sold me one.
They said your av 30 days money
Back but when you call them.
No one is there. And they say the
Manager will call you which they
Never do. No iv ad a pacemaker maker
Fitted it will not work. And that's
From the hospital. So I would not
Recommend them.
Friendly and helpful communication from…
Friendly and helpful communication from booking right up until the end of my aunts appointment. She has dementia and I was filled with questions to ensure a smooth visit, all were answered with expertise and assured that everything would be done to make our visit as good as possible - which it was.
A mention to the receptionist and the lady who performed the procedure on the 5th December 2025, both lovely members of staff who I unfortunately didn’t get names, but were very warm and hospitable.
We will definitely be returning next time.
Another fantastic experience from Pride hearing.
After the completion of a home hearing test (27/5/25) by Audiologist Jonathan Scott it was suggested that a pair of Starkey Edge MRIC hearing aids would be the answer to my hearing loss problem. On (2/6/25) I had a home visit by James Wright to fit the said hearing aids. I found both of these gentlemen to be very professional, extremely knowledgeable, friendly and patient. I had a service appointment yesterday from Thomas Samphier another extremely patient and likeable young man who addressed my questions with great professionalism. I contacted Pride Hearing after he left to order a set of wax filters and again was afforded wonderful friendly and efficient service by Danielle. Well done everyone.

Svar fra Pride Hearing
Suzanne redfern exceptional…
Suzanne redfern exceptional professional , best ever!

Svar fra Pride Hearing
Excellent service in a very friendly…
Excellent service in a very friendly and professional setting!

Svar fra Pride Hearing
Kids Ear wax removal
We had an appointment for my 7 year old son today with Suzzane and I couldn’t be happier. My son’s ears are now free from excessive build up and he is much more happier and hearing better too.
Suzzane was very professional and talked my son through everything and explained the process clearly, using words and references that were relative to his understanding. I’d recommend PrideHearing to anyone.

Svar fra Pride Hearing
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