⭐⭐⭐⭐⭐ Absolutely brilliant service from Jack! I’ve just bought a car from him and couldn’t be happier with the whole experience. Jack was friendly, helpful and made everything really straightforwar... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We were helped by Luca while looking at a couple different cars that we had been interested in. They were quite different values and at no point was he pushing the higher value car on us. He was hones... Vis mer
Selskapet har svart
Recently I have had a few issues with my car that means it has had to go to the Service Centre to be fixed and thought I would share how impressed I am with Sharelle Pigott who has been fantastic on... Vis mer
Selskapet har svart
Exceptional service from James Kay at Prestige Cars! James Kay was professional, friendly, honest and incredibly helpful from start to finish. He made the whole process smooth and completely stress-fr... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
View the used cars, parts and servicing available from Prestige Cars Kent in Bromley, Kent.
Kontaktopplysninger
Hewitts Road, BR6 7QR, Orpington, Storbritannia
- 01689 660 385
- prestigecarskent.co.uk
4,5
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 95 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Audi A4
Jess was absolutely amazing from start to finish, knowledgable and helpful with any questions or concerns I had when buying my new car. I would 100% recommend Prestige Cars and use them again in future.
31. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prestige Cars Kent
Thank you so much for your fantastic review! We’re delighted to hear that Jess was amazing from start to finish and was knowledgeable and helpful throughout your car-buying experience. We’ll be sure to pass your lovely feedback on to her. Thank you for recommending Prestige Cars, and we look forward to welcoming you back in the future!
Selling my car to Prestige Cars Kent…
Selling my car to Prestige Cars Kent was very easy and the team offered me a good price. Great work by Bill, Matt and Bailey. Cheers guys.
8. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prestige Cars Kent
Thank you for your fantastic feedback! We’re happy to hear that selling your car to Prestige Cars Kent was such an easy and positive experience. It’s great to know that Bill, Matt and Bailey looked after you and helped make the process straightforward. We’ll be sure to pass on your kind words to the team. Thanks again, and all the best!
Absolutely shocking experience
Bought my car less than 6 months ago with the extended warranty. The car developed a fault which I brought in to be repaired by the service centre. They've had my car for more than a week, and after daily calls, they are still unable to tell me when it will be fixed. On top of that, they said a courtesy car isn't available for another month. No sense of urgency whatsoever even when I told them i live rurally and have multiple school runs to do. Absolutely shocking aftercare.
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prestige Cars Kent
I am sincerely sorry for the inconvenience caused and for any communication issues you have experienced throughout the process. We fully appreciate how frustrating it must be to have your vehicle with us for an extended period without receiving clear information regarding the progress of the repair, particularly given your personal circumstances and reliance on your vehicle.
As discussed during our conversation this morning, your concerns have now been escalated internally, and a member of our management team will be in contact with you to discuss your experience further and work towards a satisfactory resolution.
With regard to a courtesy vehicle, we are sorry that we have been unable to provide one sooner. As with all dealerships and workshops, courtesy vehicles are subject to availability, and unfortunately we cannot always guarantee immediate availability. We can, however, place you on our standby list and will contact you should a vehicle become available sooner.
Once again, I apologise for the inconvenience and frustration caused, and thank you for taking the time to speak with me this morning. We hope to address your concerns appropriately and improve your experience moving forward.
James was friendly and professional…
James was friendly and professional made it very easy to purchase a car he explained everything well.
6. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prestige Cars Kent
Thank you for your lovely feedback! We’re so pleased to hear that James was friendly, professional, and made the process of purchasing your car so easy. It’s great to know that he explained everything clearly and made the experience enjoyable. We’ll be sure to pass on your kind words to James. Enjoy your new car! 🚗
James was so helpful with everything…
James was so helpful with everything making it an amazing experience to purchase a car, it was smooth start to finish,
6. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prestige Cars Kent
Thank you so much for your fantastic feedback! We’re delighted to hear that James made your car-buying experience so smooth and enjoyable from start to finish. We’ll be sure to pass on your kind words to him. Enjoy your new car! 🚗
Great service from Matt sorting out a…
Great service from Matt sorting out a date for our MOT
4. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prestige Cars Kent
We are pleased to hear that Matt has been very helpful and is helping with your MOT.
Good experience with Jack
Good experience with Jack, thanks
4. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prestige Cars Kent
Jack will be pleased to hear he made your experience a good one.
Joe was sweet made my experience easy…
Joe was sweet made my experience easy and straight forward nice1 Joe 👍🏻
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prestige Cars Kent
Joe will be thrilled to know his sweet and straightforward approach made your experience so easy! Thank you for sharing your feedback with us!
Very quick and easy sales purchase and…
Very quick and easy sales purchase and experience
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prestige Cars Kent
Our team will be delighted to hear that your sales purchase was so quick and straightforward! Thank you for sharing your positive feedback!
Matt from servicing …
Although I have not had a particular good experience with Prestige, my recent experience with Matt from the servicing department has been exceptional. He has gone above & beyond to help …… more than any other company I have dealt with. Due to ill health I am unable to communicate on the phone easily but Matt has used What’s App & responded immediately as though on a call & not left me waiting for hours as many do. His patience & diligence to sort the issues with my car were beyond my expectations. Matt I cannot thank you enough… you have no idea how much you have helped. Thank you
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prestige Cars Kent
Matt will be thrilled to know his patient communication and exceptional dedication made such a positive difference! Thank you for sharing your feedback!
Great experience
Picked up my Wife’s new car on Sunday and I must say the whole experience was seamless and very efficient.
Jess covered the demonstration and sale of the vehicle and was excellent throughout the process.
Erleta managed the collection and handover and was extremely helpful especially with the phone set up. Thanks to all the team.
30. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prestige Cars Kent
Jess and Erleta will be thrilled to hear they made the handover so efficient. We hope your wife loves driving her new vehicle. Thank you for choosing us!
Review regarding the Product
Review regarding the Product, I purchased about three weeks ago (Audi Q4 e-tron). I been told this car has been checked fully but within a day remote key battery run out. I did rapid charge on motorway and dashboard showed amber battery warning. I called the prestige car and they explained the process of repair and asked to contact Audi's Roadside Assistant. Audi team found out that car has coolant pump issue and needs new pump and associated parts. Prestige Cars management team called me to apologised for inconvenience as I have to kept my car for a repair.
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prestige Cars Kent
We are sorry for the inconvenience and frustration you have experienced following your purchase of the Audi Q4 e-tron, particularly having to leave the vehicle with Audi for repairs so shortly after purchasing it from us.
I have reviewed our records and can see that, following your purchase, the requested documentation was provided to you and that you also spoke with a member of our team regarding the concerns you had with the vehicle. However, I cannot see any further communication or follow-up recorded after this.
For clarity, all vehicles purchased from Prestige Cars Kent undergo our vehicle preparation process prior to sale. This is intended to ensure that vehicles meet our preparation standards before being offered for sale.
In view of the concerns you have raised regarding the vehicle and the checks and service carried out prior to your purchase, we will review the matter further internally. Once this review has been completed, a member of our management team will contact you directly to discuss the matter with you.
We apologise again for the inconvenience caused and appreciate you bringing your concerns to our attention.
We had a very smooth purchasing process…
We had a very smooth purchasing process - Thanks to Connor who was incredibly patient with us. He stayed late somedays to provide us with another opportunity to review and discuss the car we were interested in. He was very reassuring! Thank you again, Connor. I also wanted to give a shout out to the two ladies who help complete the paperwork ay the end. Good luck to the lady who just started her job at Prestige. Wonderful experience overall and we look forward to the continued service part.
23. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prestige Cars Kent
Thank you for sharing your feedback with us. We truly appreciate your kind words and are delighted you had such a positive experience!
Went to view two cars on short notice
Went to view two cars on short notice. The team booked me in quickly for that morning and Sam was brilliant at showing me round the models. Thank you Sam!
31. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prestige Cars Kent
Thank you for taking the time to let us know about your visit. We are thrilled to hear that Sam and the rest of the team provided such a welcoming and prompt experience!
When looking for a new car I do find it…
When looking for a new car I do find it daunting, but when me and my husband came in Connor was very helpful, not pushy with us and very insightful. We will be back to buy in the near future
29. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prestige Cars Kent
We are glad Connor made your visit comfortable and informative. We look forward to welcoming you both back!
Enjoyable experience looking at cars at…
Enjoyable experience looking at cars at the weekend with my partner. Connor was professional and very insightful throughout our experience. High quality customer service.
30. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prestige Cars Kent
It is wonderful to hear that your weekend visit was such a positive one!
Connor gave great customer service to…
Connor gave great customer service to us whilst looking for our new car
31. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prestige Cars Kent
We are always pleased to hear about such helpful service. Thank you for choosing us, and we hope you enjoy your new car!
For his first month Luca was spot on…
For his first month Luca was spot on with his service and knowledge. He made the experience of buying a car easy and straight forward.
31. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prestige Cars Kent
We are delighted that your visit went so smoothly. Thank you for your support!
Showroom
Had Sam talk me through the process and show me around the vehicle, very informative and thorough, would recommend.
31. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prestige Cars Kent
Sam will be pleased to know his thorough guidance made your visit so informative. We appreciate your recommendation and hope you thoroughly enjoy your new vehicle!
Connor was great and a real help in…
Connor was great and a real help in deciding which car to go for, top top service!
22. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Prestige Cars Kent
We are delighted to hear that Connor provided such valuable guidance in helping you choose your vehicle!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.