Premiumappliances Anmeldelser 

68
•
TrustScore 3.5 av 5

3,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had been researching Neff Ovens which were on back order everywhere. Harry was extremely helpful and up front about delivery dates whereas some other suppliers were giving false dates. Once item wa... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Was looking for aeg appliances and thought it was too good to be true - in stock when most other places where out of stock and cheaper than everywhere else. Tried to chat on line to them and on the... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Although I am happy that they did have the AEG chemicals that I needed in stock, it was puzzling to see the delivey date quoted of almost 2 weeks(considering the item comes from within UK). But even... Vis mer

Vurdert til 1 av 5 stjerner

Probably the worst customer experience I have ever encountered and would rate a minus if I could. I can’t even mention the word service in this review as it was non exi... Vis mer

Informasjon om virksomheten

  1. Deleforhandler
  2. også i
  3. Hvitevareforretning

Skrevet av virksomheten

We are a Family run business with over 30 years of experience in appliances, we try to offer a personal bespoke service for premium brand appliances offering free advice before payment. we deliver a large proportion of our purchases on our own delivery vehicle and we update customers on delivery times during the delivery day.


Kontaktopplysninger

3,5

Middels

TrustScore 3.5 av 5

68 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,5

Alle anmeldelser

(68)

1 anmeldelse i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Slow delivery

It took me to email to get a confirmation and invoice. Then had a further wait for long delivery but it’s stated 48hr recorded delivery!

22. oktober 2023
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Svar fra Premiumappliances

"hi
Thank you for your review and we agree that your order has fallen a long way short of our normal 5* star reviews and we would like to offer a 50% refund on your order for any inconvenience caused for our late delivery of your ducting part you purchased.
please respond if you would like this we will need your bank details to transfer the refund of £23.10
kind regards
Premium Appliances".

Vurdert til 5 av 5 stjerner

First Rate

Knowledgable, friendly and very quick to respond to any questions we had about the product. We couldn’t fault the service. They also sell some lovely kitchens!

26. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

These guys where excellent

These guys where excellent, one feedback did make me think not to purchase.. However everything arrived on time and was in good order. We would definitely not agree with there comment and highly recommend. Sentors Kitchens Ltd

20. oktober 2023
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Svar fra Premiumappliances

yes we do have one negative feedback but this was left before we started trading with our online store we still believe we send automatic invitations and do not filter them so we are happy to take any comments which help us to improve as sometimes things can go wrong

Vurdert til 5 av 5 stjerner

Price was good but the receptionist

Price was good but the receptionist , possibly Kerry ? was really helpful when my internet connection was poor. Good delivery and machine seems good so far

12. september 2023
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Svar fra Premiumappliances

many thanks for your comments we have passed this on to Kerry for you

Vurdert til 5 av 5 stjerner

Excellent price and service

Have just purchased two appliances from Premium Appliances. Excellent company to do business with. Competitively priced, fast delivery and very accommodating when I needed one of the appliances super fast.
Would not hesitate to use again or recommend to others.

11. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Premiumappliances

hi thankyou for your comments we are glad you are happy with your order

Vurdert til 5 av 5 stjerner

Friendly, helpful and excellent service

Everyone I have in contact with in Premium Appliances in Southampton, UK had been excellent. The cooker hood and extractor was delivered on time with no problems. Customer service was very accommodating and helpful. The person who delivered the products was also very friendly and arrived on time. I will use them again and highly recommend them.

12. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Premiumappliances

we have passed on your feedback to all departments many thanks

Vurdert til 5 av 5 stjerner

Great service - over and above

I was looking for a recirculation kit for a new Bosch extractor over my hob. After I initially ordered the wrong item, Premium Appliances went over and above to find and source the right one and ended up giving me the first item (which was a spare filter). They kept me informed and were helpful all through a lengthy process. Great service.

17. mai 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Premiumappliances

we try our best to please and hopefully the spare filter will come in useful when it needs changing

Vurdert til 5 av 5 stjerner

Friendly and efficient service

Friendly and efficient service! Easy to purchase and the delivery was exactly when they said it would be. Would definitely recommend.

19. april 2023
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Svar fra Premiumappliances

Many thanks for your comments

Vurdert til 5 av 5 stjerner

Excellent

Seamless experience - knowledgable staff, quick turnaround, easy delivery. Thank you very much.

18. mars 2023
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Svar fra Premiumappliances

Many thanks for leaving feedback

Vurdert til 5 av 5 stjerner

I really like this very nice and…

I really like this very nice and stylish appliance. Since both gas and induction are combined in one appliance, you can choose which one to use. Very easy to operate. I am very pleased with this hob.
The delivery was on time.

5. april 2023
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Svar fra Premiumappliances

yes these are quite a unique product and give you a lot of options

Vurdert til 5 av 5 stjerner

Great company to do business with

Great company to do business with, great prices, easy to navigate website and best of all sorted out the warranty for me on my appliances, why don’t other retailers do this!!

10. april 2023
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Svar fra Premiumappliances

thankyou for your feedback

Vurdert til 5 av 5 stjerner

If you want a great price with personal…

If you want a great price with personal service (i.e., a real person answering your questions - not a chatbot) then buy from Premium Appliances.

9. februar 2023
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Svar fra Premiumappliances

we are passionate about trying to give a personal service to our customers

Vurdert til 5 av 5 stjerner

Prompt efficient service

Prompt efficient service, good communications and delivered and installed on time and without any problems.

21. februar 2023
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We are happy the delivery and installation went smoothly

Vurdert til 5 av 5 stjerner

Neff Ovens

I had been researching Neff Ovens which were on back order everywhere. Harry was extremely helpful and up front about delivery dates whereas some other suppliers were giving false dates. Once item was received in their stock they were delivered to us straight away .
Would definitely use and recommend this company in the future

3. februar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Premiumappliances

We try and be honest with our information even if it means we do not always get the order

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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