Item was packaged very well. However, it arrived over a month past when the title was released. I do know that signing for the preordered copies happened prior to the book's release, so I'm unsure of... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered from Australia some time ago, however, reviewing now as only just saw a request from them to do so. Easy website to navigate and products delivered in excellent condition and in a timely fash... Vis mer
Selskapet har svart
Scr3aming Life by Kim Thayil was absolutely wonderful amazing and informative. Love Soundgarden and Kim gave a good look inside of his life and career. The best rock family experience! The autographs... Vis mer
Selskapet har svart
I placed an order for dokken signed and framed and I was skeptical after being disappointed by the framing of my foreigner record. I must say it was night and day from foreigner. The framing was first... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.
Kontaktopplysninger
37067, Franklin, USA
- cs@premierecollectibles.com
- premierecollectibles.com
4,1
Bra
15k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I am happy with my purchase and…
I am happy with my purchase and delivery. I will order from Premier collectibles again.
29. juni 2026
Svar fra Premiere Collectibles
Thank you, Lisa! We're so happy to hear you enjoyed your purchase and delivery. Knowing you'll shop with us again is the greatest compliment. We can't wait to help you find your next special collectible! ✨
Terrible company
Terrible company. I ordered March 9th and still never received anything. Don't be foolish like me and order anything from them.
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Premiere Collectibles
Thank you for sharing your feedback, Morgan. We’re sorry to hear about your experience and understand how frustrating it must be to be waiting this long for your order.
We’d appreciate the opportunity to look into this and help address your concerns. Please reach out to our Customer Service team with your order details so we can review what happened and work toward a resolution.
Thank you for giving us the chance to make this right.
Amazing
Amazing! All as described. Received safely. Thank you.
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Premiere Collectibles
Thank you, Simon! We're delighted everything arrived safely and exactly as described. Enjoy your new collectible, and thanks for choosing Premiere Collectibles! ✨
Amazing … Beautifully presented piece…
Amazing … Beautifully presented piece to add to my memorabilia collection!!
29. juni 2026
Svar fra Premiere Collectibles
Thank you, Robbie! We're thrilled your new piece found a place in your memorabilia collection. Enjoy it, and thank you for letting us be part of your collecting journey! ✨
Waited and waited and waited
I did a pre-order on a book in March, the book came out the beginning of May and I didn’t get the book until almost 2 months later and that was after chatting with AI and then emailing the company. I realize there was a wait, but I did just that, waited and waited and waited, until I remembered and it just kept waiting in the processing stage. It’s a good thing I even remembered I ordered the book or I’d still be waiting.Not ordering from here again.
29. juni 2026
Svar fra Premiere Collectibles
Thank you for sharing your experience. We’re sorry to hear about the extended wait and the frustration of not receiving updates when you expected them. We understand how disappointing it can be to place a preorder, patiently wait, and then feel like your order was overlooked.
We appreciate your patience and feedback. We’re continuously working to improve our preorder communication and fulfillment process so customers feel informed throughout the journey. We’re glad you were eventually able to receive your book, and we appreciate you giving us the opportunity to learn from your experience.
I ordered several book months ago
I ordered several book months ago, and when they arrived I was one book short. I contacted customer service, and was told the missing book would be on its way asap. 3 weeks later, no book. I reached out to customer service again, and this time I was told by now the book was out of stock. The book should have been reserved for me since I ordered it months ago. Ridiculous.
22. juni 2026
Svar fra Premiere Collectibles
Thank you for sharing your experience. We’re truly sorry for the frustration caused by the missing book and the delayed update. We understand how disappointing it must have been to wait for your order and then learn the item was no longer available.
We appreciate your patience and your feedback. We’ll continue working to improve our processes and provide a better experience for our collectors.
Svar fra Premiere Collectibles
Thank you, Miguel! We're glad you’re happy with the quality of your collectibles. We appreciate your trust and support, and we hope to add another great piece to your collection soon! ✨
Always a great experience.
29. juni 2026
Svar fra Premiere Collectibles
Thank you, Johnny! We’re so happy to hear you’ve continued to have a great experience with us. We truly appreciate your support and look forward to being part of your next collectible find! ✨
Product was significantly delayed and…
Product was significantly delayed and was “upgraded” to a book plate edition instead of an actual signed copy which is what it was originally advertised as, disappointing all around.
29. juni 2026
Svar fra Premiere Collectibles
Thank you for sharing your feedback, Joshua. We’re sorry to hear the delay and change in format were disappointing. We understand that collectors value the difference between a book signed directly by the author and a signed bookplate edition.
We appreciate your patience and your feedback. We’ll continue working to provide clearer updates and a better experience for our collectors.
Answered all of my concerns and kept me…
Answered all of my concerns and kept me up to date on latest news about my order. Package arrived safely, worth the wait. Truly wonderful!
29. juni 2026
Svar fra Premiere Collectibles
Thank you so much, Maximilian! We're delighted we could keep you informed along the way and that your order arrived safely. Your patience means a lot to us, and we're so happy it was worth the wait. Enjoy your new collectible! ✨
Item was damaged
Item was damaged. Customer care was poor. Only offered 30% off initially then to 50%. Nil offer of replacement. Lack of care in packing essentially has made the collectable worthless.
Expected more from collectable company.
Would not ever recommend to anyone.
19. juni 2026
Svar fra Premiere Collectibles
Thank you for taking the time to share your feedback. We’re truly sorry that your collectible arrived damaged and that your experience with our customer service did not meet your expectations.
We understand how important the condition of a collectible is, and we regret the frustration this caused. We’ve reviewed your concerns and will reach out directly to work toward a resolution.
We appreciate your feedback, as it helps us continue improving both our packaging and the experience we provide to our customers.
Great products fast service!!
19. juni 2026
Svar fra Premiere Collectibles
Thank you, Timothy! We're so glad you enjoyed both the products and the fast service. We truly appreciate your support and look forward to helping you find your next collectible! ✨
IVE BEEN WAITING ALMOST 2 MONTHS FOR AN…
IVE BEEN WAITING ALMOST 2 MONTHS FOR AN ORDER THAT IS MEANT TO BE A GIFT I KEEP GETTING TOLD TO "JUST BE PATIENT" ITS RIDICULOUS
UPDATE! They wrote there response to this and yet on there site they replyed the same day with this totally different response...Re: You cant be serious?
4th Aug 2026 @ 9:36 AM
Premiere Collectibles said: Hi Mat, Thank you for reaching out. We sincerely apologize for the frustration and disappointment this delay has caused. We completely understand why the timing of your orders would raise concerns, especially when they were placed on the same day and you’re seeing a significant difference in fulfillment timing. We appreciate your patience and want to assure you that we are not intentionally holding your order. At this time, your order is still showing as Awaiting Fulfillment. Our warehouse team is working through orders based on inventory availability and fulfillment processes, and we will ship your order as soon as the items become available and are ready to be processed. We understand that this has been a long wait, and we truly appreciate your continued patience. We have shared your concerns with our team and will continue to work toward getting your order out as quickly as possible. Thank you again for bringing this to our attention. If you have any additional questions, please don’t hesitate to reach out—we’re here to help. All the best, Ruth
19. juni 2026
Svar fra Premiere Collectibles
First and foremost, thank you so much for your incredible patience while we've been preparing your hand-signed collectible. We know you've been eagerly waiting, and we truly appreciate you sticking with us.
We're excited to let you know that your pre-order is officially being prepped for shipment and will be on its way very soon! Our team is putting the finishing touches on everything to make sure your collectible arrives safely and in excellent condition.
Please keep an eye on your inbox—you'll receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse.
We can't wait for you to finally have this special, hand-signed collectible in your hands. Thank you again for being part of this exclusive release and for your patience as we get the order to you!
Always Great!!
Always ships quickly when in stock, or as soon as it's in stock, and packaged very securely. Love how each book is secured separately in its own pouch. I enjoy getting signed books from here!
26. juni 2026
Svar fra Premiere Collectibles
Thank you so much, Carrie! It means a lot to hear you're enjoying your signed books. We're especially glad you noticed the extra care we put into packaging each one. Happy collecting, and we can't wait to send your next great read! 📚✨
Great Experience
Fast shipping, COA, Vinyl in great condition.
What's not to like.
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Premiere Collectibles
Thank you, William! We're thrilled your vinyl arrived quickly and in great condition. We hope you enjoy your new collectible, and we appreciate you choosing Premiere Collectibles! 🎶✨
The product arrived in early June as…
The product arrived in early June as was originally promised. The quality of the book was excellent.
My granddaughters enjoy the storyline & colorful
pictures.
19. juni 2026
Svar fra Premiere Collectibles
Thank you, Joyce! We're so happy to hear the book arrived on time and that your granddaughters are enjoying the story and beautiful illustrations. Knowing it brought joy to your family means the world to us. Happy reading! 📚💛
Don't Order!
Ordered a signed book and album on beginning of December 2025 and received it middle of June 2026. Was supposed to be a Christmas present. Then they didnt even send the right album. Would never, ever buy from them again. Horrible experience, post things they dont even have in hand yet and blame it on everyone else.
15. juni 2026
Svar fra Premiere Collectibles
Thank you for sharing your feedback, Anthony. We’re truly sorry to hear about your experience and understand how disappointing it must have been, especially since the order was intended as a Christmas gift.
While some delays are caused by factors outside of our control, including artist signing schedules, availability, and shipping timelines, we understand the importance of keeping customers informed throughout the process.
Thank you for sharing your experience. Your feedback helps us continue improving our communication and fulfillment processes for our collectors.
The product arrived shifted and damaged.
26. juni 2026
Svar fra Premiere Collectibles
Thank you for sharing your feedback, Andrew. We’re sorry to hear that your product arrived damaged. We understand how important the condition and presentation of a collectible are, and we know this is not the experience you were hoping for.
We appreciate you bringing this to our attention. Our Customer Service team will be reaching out to review your concerns and assist with a resolution.
The item was great but lack of…
The item was great but lack of communication and shipping took over 2 months with no info.
I could not get in touch by with anyone, just bad customer service.
My purchase was not the most expensive item but I would have liked to talk to someone about it.
There was no visible certificate on the item at all.
The package was well protected.
On a scale of 1-10 I rate this experience a 4.75.
26. juni 2026
Svar fra Premiere Collectibles
Thank you for sharing your feedback, Wayne. We’re glad to hear you were happy with the item itself and that it arrived well protected, but we’re truly sorry that the delays and lack of communication impacted your overall experience.
We understand how important it is to feel informed and supported throughout the ordering process, regardless of the size of the purchase. We also appreciate your comments regarding the certificate, and we’ll take your feedback into consideration as we continue improving the collector experience.
Thank you for taking the time to share your honest feedback and for giving us the opportunity to learn and improve.
Customer service is a nightmare
Customer service is a nightmare. There is no communication. I have been requesting a refund on my damaged product since July 2nd. I sent the item back and it was received at your location on the 10th. I still have NO information on my refund. I have contacted your company multiple times with no resolution. I have requested that someone call me so we can resolve this issue and nobody has called me. When I call your business I get a computer with no option to speak with a human being. I am extremely unsatisfied. My product was cheaply packaged and arrived damaged and without the JSA hologram which I paid extra for.
26. juni 2026
Svar fra Premiere Collectibles
Thank you for sharing your feedback, David. We’re truly sorry for the frustration you experienced with the damaged item, and the communication surrounding your refund. We understand how disappointing it was to wait for a resolution after returning the item.
We appreciate you bringing this to our attention and giving us the opportunity to resolve this matter. We’re glad we were able to address your concerns and bring this issue to a resolution. Thank you for your patience and for allowing us the opportunity to make things right.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.