We arrived home from Antalya on Sunday 9th August, everything went smoothly all the way from Turkey until we got to Birmingham airport. We had no idea of any problems with baggage until we tried to co... Vis mer
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Se hva andre synes
It’s just a shambles in every sense, ugly, very badly designed, narrow corridors, makeshift rooms and halls with poor lighting, long waits and a looong etcetera of inefficiency. I just came back from... Vis mer
Long queue on departures as all electronic gates turned off and one person doing it manually. Long queue for security. Then it’s just awful commercial stuff and it seems they have reduced seats if you... Vis mer
Airport links now are fab Security on Monday feb 9th at 7am very good lines moving all the time bags arriving quickly. BUT The toilets by the language claim belts 4 we’re disgusting Having... Vis mer
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Chaos
Chaos. Under construction, insufficient staff and insufficient signage while construction is going on. I had to ask one of the builders for directions! Not enough seats for passengers waiting at the gate. My experience was both stressful and unpleasant. When spending a lot of money to travel it’s a very bad start.
30. oktober 2023
Anmeldelse skrevet uten oppfordring
Got to the airport at 6am
Got to the airport at 6am, checked bags in. Went for a coffee, as flight had not landed. Got to security at 6:30am. No flight called. When we got to the security, saw first board advising gate closed. Disgusting as missed flight and lost car hire. No where to contact and if you call it costs you £1 per minute. This country is totally screwed up. And no one gives a toss.
24. oktober 2023
Anmeldelse skrevet uten oppfordring
Horrendous- extremely poor…
Horrendous- extremely poor organisation. Absolutely so disorganised that you hope you can board your flight on time even if your arrive 3 hours in advance.
Some miss their flights because of their phiolsophy of herding you through like cattle.
So so different from what it once was.
They obviously can’t handle volume of people.
23. oktober 2023
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A joke of an airport
The only airport in the world where planes landing seems to surprise the airport. Frequently have to wait for someone to help guide the plane to the air bridge. Often when not using a bridge the doors are locked and staff have to come and open them. Ridiculous wait times to retrieve luggage from carousels. Roof leaking in multiple places. They’d be better off shutting it down.
19. oktober 2023
Anmeldelse skrevet uten oppfordring
Appalling Service For a Uk Airport
Absolutely unbelievable that a uk airport is this appalling.
Arrived from Heraklion and spent nearly an hour waiting to go through security. I and many other UK passport holders were herded like cattle by surly aggressive staff who seem to get their kicks from frustrating tired passengers who want to get home.
The customer service is non existent. Why is this allowed to continue.
I heard this airport is owned by the local authority who should use the opportunity to demonstrate what can be done. Unfortunately staff get away with terrible service because they know they can
20. september 2023
Anmeldelse skrevet uten oppfordring
Absolutely shocking service
Absolutely shocking service. Waited in a queue for over 2 hours to get through security. No real reason other than they are just totally incompetent.
11. september 2023
Anmeldelse skrevet uten oppfordring
At the Aspire lounge (south) Birmingham…
At the Aspire lounge (south) Birmingham Airport and it is a shambles. Wasn’t open when we were first directed to the south lounge. Only a small selection of cold food was first on offer before after over half an hour they brought out some hot food. Over heard a member of staff on the phone asking for help as they couldn’t cope. Certainly not worth the money I paid. Awful!!!!
7. september 2023
Anmeldelse skrevet uten oppfordring
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