PoundFun Anmeldelser 1 049

TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I highly rate this site it’s brilliant my daughter loves the surprise boxes and the selection of toys and party bits available, she was blown away by her unicorn box she kept asking for and she loves... Vis mer

Vurdert til 5 av 5 stjerner

Recently used this website to order a birthday gift for my nephew. He loves Play Doh so I bought him a multipack on this site that was less than other toy retailers! I also found some fantastic priced... Vis mer

Vurdert til 5 av 5 stjerner

One of my favourite places to shop. I've bought an array of items from here, gifts, party favours, party tableware, costumes, prizes for school fairs and events etc. The items are fantastic value, a... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Lekebutikk

Skrevet av virksomheten

Cheap toys, games, books, party supplies & more from just £1. www.poundfun.com


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 7 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I love shopping here

I love shopping here, as its great value, great products. They inform you if delivery is going to be late, which give me peace of mind and good service. I'm always happy with my delivery, and items.

12. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

great service, excellent range to choose from and quick delivery

I use poundfun to buy prizes that we give away to children at our free clubs. Poundfun offers an easy and convenient way for me to shop for quality gifts. Their orders are easy to track and delivered promptly, it's not the first time they have delivered quicker than they say they will. I also love that they do premade party bags, saves a lot of decisions and great for the kids I work with.

26. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Great value and prompt delivery

I ordered a wide range of small items for kids’ activity packs and overall am very pleased with both the good value and the service I received. They arrived quickly and well packaged and a missing item was replaced with no quibbles and with good email communication. I would have given the full 5 stars but do feel the website could be improved by giving specifications and dimensions of the items. For example there was no indication that the activity books I ordered were very mini sized (though it didn’t matter).

25. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This company are robing the public the…

This company are robing the public the Parcel I got was £25 they said it was over £60 worth of goods in it when I received it. It was a little box and it contains no more than between £15-£20 worth of stuff. They are deceiving the public when I confronted them, they said send it back and will give you a refund. Nothing else that was it and I think that’s right. It is disgusting. These companies are getting rich. I never had much money. I wanted to get it for my grandchildren and it was an absolute load of rubbish when you look on their website it’s really good well branded name stuff and it just come a load of rubbish. It is disgusting. I recommend no one orders from this company because they will be disappointed. I couldn’t believe the way they dealt with the situation.

20. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Quick replies

I got an email for a free £10 voucher and free shipping, i done all the steps and received my voucher codes the next morning! just waiting on my items to be delivered now but other than that i was happy with how quick i got it and thankful for the vouchers :)

14. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Affordable toys

First time i have used this company based in Keighley. The prices were unbelievablely affordable, discount code available for even licensed company goods. All 36 items arrived in great condition. Will order from again

1. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Christmas order placed: shortfalls and damage

PFORD12146808
Christmas order placed. Received damaged and with a shortfall.
Still, despite numerous emails and attempted telephone contact (They don't answer their phones) they have not agreed to cover the return postage for faulty item/s and neither have they provided the balance of my order or refunded.
They seriously are dragging their heels. Last opportunity to resolve before chargeback.

5. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til PoundFun

Svar fra PoundFun

Hey,

We’re really sorry that your order didn’t arrive as expected, and we completely understand how frustrating that must be.

We have already been in contact regarding this and recommend checking your spam or junk folder in case any of our emails were missed. We have processed a refund for the missing items to make things right.

Regarding the return postage, as stated in our returns policy, we’re unfortunately unable to cover the costs for returning unwanted items. We always aim to be as fair as possible with our policies while keeping things simple for our customers.

We appreciate your patience, and if there’s anything else we can do to help, please don’t hesitate to reach out.

Thanks
Tom

Vurdert til 1 av 5 stjerner

I've been waiting nearly 2 weeks so far…

I've been waiting nearly 2 weeks so far for a reply on an order issue, they advertised some air dry clay and the picture is 5oz but they sent me 2oz packets, sent multiple emails, no reply, what a scam!

4. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til PoundFun

Svar fra PoundFun

Hey Hayley,

We apologise for the delay in resolving your issue and for the inconvenience caused by the incorrect product size.

We understand how frustrating this must have been, and we take full responsibility for the mistake.

Please rest assured that this matter has now been resolved, and we’ve taken steps to ensure such errors do not happen again

If there’s anything else we can do to make this right, please don’t hesitate to get in touch with us.

Thank you for bringing this to our attention, and we truly value your feedback.

Thanks
Tom

Vurdert til 5 av 5 stjerner

Great place to shop

The website is super easy to use. And always has items at a great price. I can’t wait to order things for my daughter’s party bags as I’ve seen so many good things at a bargain price. Delivery is also pretty quick never waited longer than a week like most places.

18. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Good but not great

Items were smaller than I thought so make sure you check sizes, also processing and delivery were very slow, but item were good quality

18. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

On December 18th 2024 I contacted…

On December 18th 2024 I contacted PoundFun to return an item. Took them 3 weeks to reply to my emails to provide me with a returns address and procedure. 2 weeks after posting them the items back I still haven't had a refund, the number on their website goes to answering machine, they don't reply to the websites chat, emails take far longer than 1-2 days if they respond at all.
Awfull Company, AVOID!!

18. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til PoundFun

Svar fra PoundFun

Hey,

We are sorry to hear you are disappointed with your experience at PoundFun.

In regard to the delay in response, we contacted you within 24 hours in response to your query with the details on how to return your order.

Having launched an investigation into the delay in processing your return it appears your order had been delayed at a Royal Mail depot resulting in the longer time in processing this.

Once again we apologise for your experience and we have used your feedback to improve experiences in the future.

Thanks
Tom

Vurdert til 5 av 5 stjerner

Excellent

Excellent. Fast shipping despite Christmas period & everything as described

14. desember 2024
Anmeldelse skrevet uten oppfordring

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