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Pottery For The Planet Anmeldelser 118

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TrustScore 5 av 5

4,8

Keramikkbutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I was super excited to pick up my package and opening and unwrapping the bowls and travelcups was the best feeling as everything was individually wrapped with care and love, Just holding the bowls... Vis mer

Vurdert til 5 av 5 stjerner

We purchased cups as gifts for our clients and key partners - everyone has been so delighted! I can't remember any corporate gift creating so much joy. The order was sent in record time, even though... Vis mer

Vurdert til 5 av 5 stjerner

Product 15/10 Customer Service 15/10 Commitment to quality, communication & service 100/10 Never not even once in the 8 years we have stocked Pottery for the Planet have we even been disappointed,... Vis mer

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Vurdert til 5 av 5 stjerner

The service is fabulous from this company. They responded promptly during the ordering process. The product we ordered which was Large Belly Mugs are gorgeous. Each one is different slightly with colo... Vis mer

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Informasjon om virksomheten

  1. Keramikkbutikk

Skrevet av virksomheten

Reduce your plastic waste today. Shop our full range of ceramics online. Order Your Reusable Pottery For The Planet Coffee Cup or Travel Bowl now or buy in store in Noosa, Eumundi or Dunsborough. Australia's leading ceramics collection by potter Renton Bishopric is reusable, eco-friendly and BPA free. A colour for everyone. Also available for you to shop locally with our extensive network of stockists throughout Australia and New Zealand.

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

118 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 2 av 5 stjerner

Small bowl disappointing size and poor returns policy

I ordered the small bowl online and when it arrived, it is very cute, but is soooo much smaller than it looked in the photos. It was hard to tell which photos were the small bowl and which were large, and the size depiction compared to real life really doesn’t compare. It’s maybe a child size meal or adult snack. Unfortunately the bowl won’t really hold enough for my lunch which is what I bought it for. Not if I want to put a nice salad in it. They require you to pay for postage to return it and will send the larger one back, postage included and bill for the price difference, but for such an expensive bowl at that size, I’m really feeling like no option to try and solve the problem is worth it. It was already $22.00 for postage to receive it, so $66.34 including postage…! for the small bowl. Feeling really ripped off and really disappointed I chose to shop with them and even fork out that much for postage in the first place. By the time I send it back, if it costs the same as to receive it, I could have bought 2 bowls!!! Now I’m stuck with a bowl that cost a small fortune and really have no use for. That in itself feels like a waste. Maybe wait until you can find something in store and don’t risk it online.

8/9/23 I can't seem to find how to reply to Pottery for the Planet's message below. The issue I had with returning the bowl is the same as the one I had for exchanging it. The cost for returning the bowl means I loose money and it seems like an oxymoron. Your bowls are such a premium price, it wouldn't seem too much to ask to look after your customers. I'm still stuck with a bowl I don't have much use for. It's beautiful, but unfortunately just not at all happy with the online shopping experience. I'm not going to change the location of my review - sorry, but if this is your wholesale review place then that needs sorting out too, because it's not obvious and it's not up to me to sort that out. And to be honest, I didn't trust that leaving a less than positive review would be displayed on your website.

29. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Pottery For The Planet

Hi Michelle, thanks for taking the time to leave this review. As discussed with our team on the phone this week, we are refunding this purchase for you so you won’t be stuck with a product you’re not going to use.
We do have all the actual product dimensions listed on the website so you can see the size of each product before purchasing, but we understand that sometimes things just aren’t quite as expected, and are happy to resolve this for you on this occasion. Could we please ask if you could leave this review on google or on our product page on our website, as this is our wholesale department.

Warmest
Team PFTP 🌎

Vurdert til 5 av 5 stjerner

A piece of Art

My mobile coffee van now has a beautiful range of artistic travel cups that definitely catches your eye. Lovely work and great team to deal with

12. juli 2023
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Svar fra Pottery For The Planet

Thank you for your kind words and we're thrilled to hear the travel cups have brightened up your van 🌈

Vurdert til 5 av 5 stjerner

So so happy!

Received the stock so quickly and was given lots of support in the process with wanting specific items/colours. So grateful for such an easy and lovely experience x

17. juli 2023
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Svar fra Pottery For The Planet

Thanks so much for your lovely review! It's such a pleasure to work with you, we're glad you're enjoying the experience 😊

Vurdert til 5 av 5 stjerner

Great quality prompt delivery and fabulous service

Quality is always spot on turn around time from order to delivery is always extremely fast and we love that everything is packed so well with recycled packaging. We then save the packing and re-use in the shop.

16. juli 2023
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Svar fra Pottery For The Planet

Thanks so much for your kind words! We love that you repurpose your packaging, it's wonderful to do business with people making conscious choices 😍

Vurdert til 5 av 5 stjerner

Quality

Everything was packed nicely and quality was exactly what we expected.

5. juli 2023
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Svar fra Pottery For The Planet

Thank you for sharing your review, this is great to hear! We'll make sure to let the dispatch and production teams know 😊

Vurdert til 3 av 5 stjerner

Love the pottery and the work

Love the pottery and the work! And of course love the concept but even with a normal temperature coffee my hands burn holding this!! I’ve had this happen everywhere I go! It’s impractical and had to buy alternatives. They do have a band but trying to buy less plastic and they do take away from the look of the cup! Customer service isn’t the friendliest either.

5. januar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Pottery For The Planet

Thanks so much for your feedback, we're glad you love the pottery! It's true that a super hot beverage will probably need a heat band. If you don't like the look of the heat band and are unable to use your cup, please email us at hello@potteryfortheplanet.com so we can arrange a solution for you.

Vurdert til 3 av 5 stjerner

House mix was not a mix

House mix was not a mix. Emailed to complain that 90% were pink. Was told to order more. We can’t afford more and don’t want more.

25. april 2023
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Svar fra Pottery For The Planet

Hello, I'm so sorry to hear about your disappointment with your recent ordering experience. I have emailed you once again to discuss options and will follow up with a phone call so we can resolve this issue.
Kindest,
Bec & the PFTP Team 😊

Vurdert til 5 av 5 stjerner

We love stocking Pottery for the Planet…

We love stocking Pottery for the Planet the products are always of the highest quality that can’t be faulted.
We highly recommend Bec she always has exceptional customer service. Thank you Bec!

15. mars 2023
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Svar fra Pottery For The Planet

We agree, Bec is an absolute gem 💎 It's a delight to work with you and see our vases and other pots in your beautiful space 🌸

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