Poseidon Expeditions Anmeldelser 

We booked this cruise in 2022. When we arrived in Svalbard, they would not allow my husband on board as they claimed he tested positive to covid, although he had all vaccinations and no symptoms. They would not allow me on board although I tested negative. We were stranded on Svalbard with no help from the company and the boat left. They would not refund monies. Thus, we rebooked in 2023 at an increased cost and lower cabin quality. The boat and food were good and the staff well organized. But we rate the trip a 1 star. Our trip included a flight from LYR to Oslo. at the end of the cruise. We requested an early flight which we needed to make our ongoing arranged and paid for travel plans to Mongolia possible. We were informed late June, when we were in Europe, that we were on a 7:30 pm flight (not listed in their information). We were told that there were no spaces on earlier flights. She refused to change the flight plans. We asked the company rep in Svalbard for help and were told they were independent contractors and could not help us. In panic, we booked an earlier flight (which was available) at a cost of $926.00. On board, we asked the company rep for help and requested a refund. We were told again that they were independent contractors and could not help us. Upon disembarking at the end of the trip, the company arranged for bus transportation to the airport for those on the two earlier flights but did not even have transportation for the later flight we were put on. We could not find who to contact with our problem or where the main office is located. Is this a company you want to trust with your travel plans and monies?

My experience with Poseidon exceeded all of my expectations. We chose them because the Sea Spirit is small and we wanted to be sure we could land. From Mario with his endless good cheer, and whale encounters with Maxim and Maggie, to Ari's excellent, constant care of our room, it was more than I even hoped. The dining room staff, particularly Rey and Angelo seemed to delight in finding ways to take care of us and make sure every little thing was just right. Ive stayed at Anantara and Belmond properties and i highly recommend them, but, when talking about service, this Poseidon crew took better care of me. Expedition leaders were knowledgeable and worked to keep us safe. Their talks were interesting and informative. The kitchen somehow produced a variety of delicious food (in particular, the soups were amazing). Someone really knows how to shop bc there is no Whole Foods in Antarctica. How they make hot food while going through the Drake is beyond me. We were blessed, excellent weather and lots of animals. Special moments - One day we were surrounded by humpbacks while out in a zodiac, the day they transported the kitchen up on deck and we enjoyed lunch outside, zooming around Spert Island, moments I will treasure forever.

Sind inzwischen Stammkunde bei Poseidon Expedition.

Sehr freundliche und kompetente Mitarbeiter und Beratung im Büro Hamburg. Danke Frau Schneider ;)

Tipp: Glauben Sie NUR dem Büro und nicht irgendwelchen Vermittlern. Die so gebuchten Leistungen stimmen oft nicht mit der Realität überein.

Die Reise an sich war ebenfalls hervorragend organisiert und voller unvergesslicher Eindrücke.

Viele Grüße

Everything was perfect.

The Service on the cruise BUT especially the Expedition Crew was outstanding, helpful, experienced and accommodating CONGRATULATIONS TO "MARIO" AND HIS CREW

Von der Buchung bis zur Ausschiffung lief alles reibungslos. Vielen Dank an die Mitarbeiter von Poseidon, das Expeditionsteam und die Crew an Bord der Sea Spirit, die diese Reise zu einem unvergesslichen Erlebnis haben werden lassen. Auch die unkalkulierbaren Witterungsbedingungen haben mitgespielt.

kleines Schiff, daher nahes Naturerlebnis, tolles Expeditionsteam, flexible Anlandungen je nach Wetter, Gefühl die Örtlichkeit wirklich zu besuchen nicht nur zu betrachten.

Well organized bucket list trip to the Antarctic: from the booking & admin side to the actual expedition, the on-shore outings, the food & the lectures. Professional & passionate staff that ensure a well run, amazing experience. Hospitality staff on ship were also excellent - very mindful of passengers' needs & very friendly.

This trip was beyond my expectations. The ship, the crew, the wildlife, the food and the excursions I could go on and on. Everyone was so friendly and so helpful. I would recommend this trip to anyone that can go. It is a once in a life time experience as far as I’m concerned. Thank you for everything.

I had the grandest experience from booking to the overnight hotel stay in Ushuaia to embarkation day on the MV Sea Spirit. Shulie in reservations was wonderful to work with.
The hotel stay at Arakur Hotel in Ushuaia was amazing. A world class hotel tucked into the Andes Mountains.
The expedition crew was by far the best. Knowledgable, friendly & very experienced. The ship was far more elegant than I thought it would be (as an expedition ship)
Room crew were outstanding, Ari was so sweet & considerate of our late wake ups on non landing days.
Restaurant crew were amazing. The food was always fantastic with so many great options for all types of foodie eaters. Rey was our server most days, always had a smile & greeted us by name, knew what we wanted to drink most lunches. He always saved the same table for our ever growing lunch & dinner mates.
Angelo never let our wine glasses get low lol. Celine in the lounge referred to our group as "drink package crew" and always knew what we wanted.
Everyone was so happy & friendly. Was truly a fun, happy experience.
The expedition crew knew where to take us to see amazing wildlife.
The daily recaps always had great adventure stories
Will def book another expedition with Poseidon again

The Sea Spirit is a beautiful comfortable ship. This was our second expedition cruise with Poseidon and hope to do another trip with them in 2024. Antartica was truly amazing. I wouldn't even consider going with anyone but Poseidon. Their team is amazing!!! There expedition guides are all well-educated and knowledgeable about everything from birds, mammals, glaciers, sea ice, and geology. They truly care about the passengers and want them to have the best experience possible.

It was an absolutely spectacular trip. I love the size of the ship, expedition team was informative and friendly. All ship staff was helpful. This was better than I could have imagined. We saw plenty of penguins, whales, and seals. The glaciers were out of this world, and I have endless photos of beautiful scenery. This was a much needed trip for my mental health and spirit, I feel like a bit of myself came back because of Antarctica. 10/10 recommend.

The whole experience was seamless. Booking was easy and the reservation agents were friendly and helpful. The ship and its crew were super hospitable and efficient. The Poseidon Expedition Team was amazing! Their enthusiasm is infectious. They learned the names of all the passengers, made everyone feel like part of the group, went out of their way to assist passengers with any questions or needs, and always put safety first while delivering a fun and one-of-a-kind vacation. Can't wait for my next Poseidon Expedition adventure!!!

Like others I too was very disappointed that we did not get to our planned destination and would like to make two points:
1. I recall a meeting at which an alternative was discussed, cancel the polar plunge and meet our goal. A show of hands indicated the plungers were a small minority but the expedition leader said the planned plunge would not be cancelled. I understand only 20 people actually went on the plunge. Why didn’t the majority count?
2. On another expedition cruise we have taken I felt that land treks were better handled. Details of the trek conditions and distance were made very clear, and alternative shorter walks were also offered. Trek maps were even included. I am not saying this would have prevented this accident, but at least it recognized that less fit people should have a choice.
It would be nice to complete the journey another time but for us it won’t be with Poseidon.

Very finally, and after two years in a row of postponements due to Covid pandemic, we made it from Germany to Ushuaia and embarked MS SEA SPIRIT. Already before, we appreciated outstandingly superior service from POSEIDON, Hamburg, with all the reshuffling next to extra pre -and after cruise activities such as flights and hotel accommodations. Once on bord, seemlessly, excellence in customer centric services made our days to/from Antarctica passing the Drake Passage at "lake" and shake" conditions. MS SEA SPIRIT had been our "safe base" for the coming 10 days. Away from any human settlement, the ship operation is a 24/7 task, brilliantly mastered by the entire ship-crews and expedition teams. The Chef produced miracles in the galley three times a day. Very well planned with no opportunity to visit a grocery store around the corner. On-shore landings and Zodiac cruises had been provided highly professional, fast and safe, at any time. Approximatly 100 guest from different cultures, some in trouble, stated a remarkable example, people can live in peace and is their nature. During the cruise, rich wildlife was around at its best. We stopped counting whales and penguines after a while next to all kind of birds and seals. All together, fond memories are engraved into brains and remembering with great pleasure any time. Last not least, MS SEA SPIRIT stands for a remarkable example what sustainability is about. All parts of the vessel are treated with great care and a prominent attention to detail, in combination with lasting traditions enhancing gracious living. High Five.

Die Organisation war einmalig.
Man hat auch unsere Sonderwünsche optimal organisiert.
Die Reise an sich ein Traum.
Die Crew sehr kompetent, hilfsbereit und sehr umsichtig.

After we got the trip booking originally made for 2020 through the Corona period in friendly and fair cooperation with Poseidon-Expeditions in Hamburg, we were able to experience the wonderful trip at the beginning of 2023. Very nice and competent teams on board, great and varied landings and activities and special luck with the weather in South Georgia made this trip a unique experience, for which we would like to thank everyone involved. The next trip is already being planned.

This was an outstanding trip! The ship was very well appointed, from the large state rooms to the lounges, dining room, spa, library, and decks. The crew was fantastic—knowledgeable and helpful in so many ways.
Activities of camping, kayaking, polar plunge, were great. Excellent food, great emphasis on safety, and the ship was spotless. Small size of 114 is essential!

This company is great! Helpful people, so friendly. The ship MS Sea Spirit is a real ship … i would subscribe it as an old lady with a wonderful staff and Crew. Don’t miss it!!!