Poseidon Expeditions Anmeldelser 

593
•
TrustScore 4.5 av 5

4,5

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Se hva andre synes

Vurdert til 5 av 5 stjerner

My wife and I recently (June 26) did an Arctic cruise with Poseidon, and everything far exceeded our expectations, the crew and expedition staff were all so welcoming and knowledgeable. I also took ad... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Als Wiederholungstäter freuten wir uns schon sehr auf diese Reise. Wir wurden sehr herzlich begrüßt und willkommen geheißen. Viele Mitarbeitende vom Team kannten wir schon von unserer vorherigen Re... Vis mer

Vurdert til 5 av 5 stjerner

Vom Anfang bis zum Ende Klasse! Die Betreuung ab Interesse, Buchung, Reisevorbereitungen, auf dem Schiff selbst, die Crew, die Verpflegung und die Freundlichkeit und Hilfsbereitschaft aller Angestellt... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Sind inzwischen Stammkunde bei Poseidon Expedition. Sehr freundliche und kompetente Mitarbeiter und Beratung im Büro Hamburg. Danke Frau Schneider ;) Tipp: Glauben Sie NUR dem Büro und nich... Vis mer

Informasjon om virksomheten

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Skrevet av virksomheten

Poseidon Expeditions is a global leader in polar exploration, offering once-in-a-lifetime voyages to Antarctica and the Arctic. Since 1999, we’ve specialized in immersive expedition cruises that blend comfort, adventure, and a deep respect for the remote environments we visit. Our vessel, the Sea Spirit, accommodates just 114 guests, creating an intimate and personalized experience. With this ship, we explore breathtaking destinations such as Antarctica, Svalbard, Greenland, Franz Josef Land, and Iceland—regions celebrated for their raw beauty and extraordinary wildlife. What sets us apart is our commitment to meaningful exploration. Guests travel with a hand-picked team of expert expedition guides who bring every landing to life. Whether navigating ice-packed waters aboard our vessel or stepping ashore via Zodiac, each journey is designed to inspire awe and deeper understanding. With offices in the US, UK, Germany, Cyprus, and China, we welcome travelers from around the world to discover the polar regions with us. At Poseidon Expeditions, we believe that true adventure begins where the map ends—and we’re here to take you there in comfort, safety, and style!


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4,5

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TrustScore 4.5 av 5

593 anmeldelser

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Alle anmeldelser

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15 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Fantastic Antarctic Adventure.

I was immensely impressed with my recent Antarctica trip with Poseidon. The Sea Spirit is a lovely ship. The crew and expedition team were fantastic. The landings and zodiac cruises were really well managed. We saw so much wildlife and incredible land & seascapes. All the lectures were fabulous and the on-board activities good. The food was really excellent.

5. januar 2025
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Svar fra Poseidon Expeditions

Dear Naheed,

Thank you so much for your wonderful review! We’re thrilled to hear you had such an amazing time in Antarctica with us. A special thanks for your kind words about our expedition team—they’re dedicated to making every trip special and memorable for our passengers!

Sincerely,
Poseidon Expeditions team

Vurdert til 5 av 5 stjerner

Best crew ever!

Andrei, hotel manager, was amazing! Besides always asking if everything was ok, he took the time to get to know everyone he ran into. Not only was he very friendly, his caring level was beyond measurement... he sent special tea to my room when I skipped dinner for being sick. Plus the idea of having dinner outside because we missed the bbq, was such a blessing!
Milos was super friendly and professional as well. His attention to detail and professionalism was great as well.
Our Cabin Staff were are the best in the business! Our rooms were always tidy and clean after each time we left our room. They were always smiling and saying hello in the hallway when passing.
Colin the chef, was friendly as well. Taking the time to get to know us while on deck 5.
The excursion team members Maggie and Noee were especially nice. Always taking the time to stop and say hello during shore days, even when they were busy. They both seemed genuine when asking how my day was.
For those I didn't mention, it wasn't because they weren't as great, its because my memory isn't as good as I wish. Everyone on board was top notch and couldn't have hoped for a better crew onboard.

24. januar 2025
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Svar fra Poseidon Expeditions

Dear Luke,

Thank you so much for your thoughtful and kind words! We're thrilled to hear that staff members and the expeditions team made such a positive impact on your experience. Your feedback truly means a lot to us and it's wonderful to know that our team made you feel cared for and well taken care of. We’re grateful for your recognition, and look forward to welcoming you again in the future!

Sincerely,
Poseidon team

Vurdert til 1 av 5 stjerner

Old and uncomfortable ship

Old and uncomfortable ship. It was too expensive for how much I paid. Avoid it! There are better options put there.

18. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Poseidon Expeditions

Dear Wong,

Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Sea Spirit is designed as an intimate, expedition-style vessel, prioritizing exploration and comfort in remote regions. While it may not be a luxury cruise ship, many of our guests appreciate its cozy atmosphere, spacious cabins, and the immersive adventure it offers.

We value all feedback as it helps us continually improve, and we appreciate your sharing your perspective. We hope you find a future expedition that better suits your expectations.

Best regards,
Poseidon Expeditions

Vurdert til 5 av 5 stjerner

A lifetime experience

A lifetime experience, no doubt. The crew on the ship was very helpful and super friendly! They provided a service like in a first class hotel. The expediotion leader could have been a bit more motivating and attached to the guests. Expedition Assistant: Marta Duch and the Cruise Assistant: Maggie Jiajing Yang did an excellent job. All in all: Outstanding, unforgettable journey.

30. januar 2025
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Dear Andrea,

Thank you very much for your thoughtful feedback! We're glad to hear that you had a lifetime experience aboard Sea Spirit! We appreciate your suggestion about the expedition leader and will keep that in mind as we continue to improve our services. We hope to welcome you on another amazing adventure soon!

Sincerely,
Poseidon Expeditions

Vurdert til 5 av 5 stjerner

Grandioses Erlebnis, was lange nachwirkt!

Die Reise 2022 mit der Sea Spirit (mit Poseidon Expeditions) in die Antarktis mit Falkland-Inseln und Südgeorgien, war ein einmaliges Erlebnis. Reisevorbereitung, Buchung und Kommunikation mit dem Reiseunternehmen, insbesonders Frau Schneider war perfekt. Immer für Fragen ansprechbar und im Notfall (bei mir eine Klärung bzgl. Änderung des Rückfluges) bis zur Problemlösung im vollen Einsatz! Dafür ein extra großes Dankeschön! Die Reise selbst war einwandfrei organisiert und durchgeführt, die Vorträge interessant und kurzweilig und die Anlandungen einfach nur mega. Mir hat alles so gut gefallen, dass ich in Kürze eine weitere Reise mit Poseidon Expeditions antreten werde, diesmal in die Arktis. Freu mich schon sehr darauf. Ich kann das Unternehmen vollumfänglich empfehlen!!!

20. januar 2025
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Hallo Herr Günther, vielen Dank für die sehr nette Bewertung. Mit der Antarktis und als nächstes nun mit der Arktis, erleben Sie zwei wirklich außergewöhnlich tolle Reiseziele. Wir wünschen viel Freude auf der Abfahrt, gutes Fotolicht und zahlreiche Tiersichtungen.

Vurdert til 5 av 5 stjerner

This is the Best of the Best

The expedition staff found the best landings despite weather and bird flu challenges. The hotel/restaurant staff provided 5 star level service. It was an amazing expedition in a spectacular land.

7. januar 2025
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Dear Mike,

Thank you sincerely for your generous feedback! We’re glad that your experience in this extraordinary destination was so memorable, and we truly appreciate you taking the time to share your thoughts!

Sincerely,
Poseidon team

Vurdert til 5 av 5 stjerner

Marie & Paul Killeen

Marie & Paul Killeen
3/02/25
We recently travelled with Poseidon on a 21 day Falklands, South Georgia and Antarctic Expedition Cruise and it did not disapoint in any way. From the moment we were welcomed on the ship to the very last second we left we could not fault anything. We felt as if we went on holiday with our family, the Expedition staff so professional and proficient, the front of house staff so welcoming, warm and helpful. The staff who looked after our room always smiling and adding those personal touches. Even the Captain kept a look out for those whales. For us the highlight was the kayaking. Martin and Yamil were so infectious with their energy and enthusiasm. Paddling through the tranquillity of the ice and icebergs one minute to hearing the blow of a whale right next to you the next minute.
This trip was a once in a lifetime experience which will be held in our memory banks forever. Thank you Sea Spirit and Poseidon.

3. februar 2025
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Dear Marie & Paul,

Thank you so much for your kind words! We’re glad to hear that your Falklands, South Georgia, and Antarctic Expedition cruise exceeded your expectations. We’re especially glad you enjoyed kayaking and the close encounter with the whales—it sounds incredible! We’d love to welcome you back on board for another unforgettable adventure.

Sincerely,
Poseidon team

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service, house staff attention to detail, knowledge of presenters, safety awareness, activity choices, food choices, attention to bio-securiy cleanliness.

5. januar 2025
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Svar fra Poseidon Expeditions

Dear Paul,

Thank you for your thoughtful feedback! We are pleased to hear that our focus on safety, activity options, food choices, and bio-security cleanliness made a positive impact. Your kind words are truly appreciated, and we are glad we could make your experience so enjoyable!

Sincerely,
Poseidon Expeditions team

Vurdert til 5 av 5 stjerner

Antarctica - der weisse Kontinent

Eine eindrückliche und tolle Reise zum weissen Kontinent mit guter Organisation und einem kompetenten Expeditionsteam. Das "kleine" Schiff Sea Spirit erlaubte viele Erlebnisse (Zodiac-Fahrten und Anlandungen) an unberührten Orten in Falkland, Süd-Georgien und der antarktischen Halbinsel

25. januar 2025
Vurdert til 5 av 5 stjerner

Incredible!

I have always wanted to visit Antarctica … but do it properly.

Being part of a large cruise and just “seeing” Antarctica didn’t appeal to me.

Poseidon offer a real experience - a true expedition - with just 110 passengers onboard you can be sure of having the opportunity (every day if weather permits) to truly experience Antarctica- with Zodiac Cruises, Daily Landings and expedition team who are individually experts in their field and collectively offer so much. The Sea Spirit crew are simply amazing.

Sure, the cost is higher than sightseeing cruises, but you really get so much more - a lifetime of memories of the unspoiled continent.

Cannot recommend strongly enough.

6. januar 2025
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Dear Mark,

We are glad to hear that you enjoyed your trip and that it met your expectations! We fully agree that being on board a small boat gives not just a taste of ​​Antarctica, but a deep immersion into the nature of this unique continent.

We look forward to welcoming you back aboard Sea Spirit!

Sincerely,
Poseidon team

Vurdert til 5 av 5 stjerner

Amazing experience on the Antarctic…

Amazing experience on the Antarctic Peninsula for New Years 2025! The Poseidon staff were excellent all around and the ship size was perfect. The service aboard the ship was 5 stars and the expedition staff made the most of every landing and excursion. Even on the sea days and downtime between excursions was kept busy with great briefings and lectures. Highly recommend to anyone considering a cruise to Antarctica!

13. januar 2025
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Dear Kyle,

Thank you for such a great review! We will strive to maintain the high standards of our service at all times and keep our passengers happy.

Sincerely,
Poseidon Expeditions team

Vurdert til 5 av 5 stjerner

Best trip of my life

Best trip of my life. The staff was amazing. The housekeeping, the dining room and the fabulous chef. Every need was thought of. I am a vegetarian and everyone in the dining room looked after me, offering all sorts of suggestions for dinner and lunch. The manager, Miss Paz, was so attentive, she made sure that everything was perfect and it was. The expedition team was professional and personable. They went out of their way to make sure we had amazing landings. The scenery and wildlife were breathtaking but the staff made the trip so unforgettable. The team shared their knowledge of the birds and mammals and their personal experiences working, researching, and observing. The daily lectures were informative and moving due to the team's experiences, which they shared candidly. Thank you, Poseidon for putting together the best team!!

17. november 2024
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Svar fra Poseidon Expeditions

Dear Lee Ann,

Thank you for taking the time to write a review! We are glad to hear that our cruise brought you many positive emotions and that you were happy with our service. We will strive to make your next cruise on board the Sea Spirit just as bright and memorable!

Sincerely,
Poseidon Expeditions

Vurdert til 5 av 5 stjerner

Awesome Antarctic Trip

Fantastic small ship with enthusiastic and inspiring expedition team, excellent crew and awesome food and cabin service.
Knowledge and custodianship of this beautiful environment was superbly demonstrated throughout.
Kayaking through Antarctic waters was an amazing experience.
Can’t fault any aspect of this Poseidon Antarctic trip

27. desember 2024
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Svar fra Poseidon Expeditions

Dear Tyron,

Thank you for your high rating! Your feedback means a lot to our expedition team, who work very hard to make every trip special and memorable for our passengers. We will be glad to see you again!

Sincerely,
Poseidon team

Vurdert til 5 av 5 stjerner

We had an amazing experience!

We had an amazing experience!! The whole team was amazing esp with the children. They arranged meals according to our preferences every day and made the trip very special for us all. Already missing it

9. januar 2025
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Svar fra Poseidon Expeditions

Dear Aleena, thank you for your kind words! We were pleased to welcome your family aboard Sea Spirit and hope to see you all again!

Yours,
Poseidon team

Vurdert til 5 av 5 stjerner

The moment we entered

The moment we entered, we were enveloped in an atmosphere filled with delightful aromas that set our taste buds tingling.

Each bite was a unique experience, showcasing various spices and flavors. For the main course, I chose the chana masala, which was hearty and comforting. The chickpeas were perfectly cooked, and the spices were balanced beautifully.

The staff was attentive and friendly, ensuring that our glasses were always filled and our needs met. The ambiance was lively yet cozy, making it a perfect spot for both casual dining and special occasions.

To finish, we indulged in the rasgulla, which was the perfect sweet treat. The soft, spongy balls soaked in syrup were a delightful way to end our meal.

21. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Wonderful expedition to the Falklands and South Georgia

We had a wonderful expedition to the Falklands and South Georgia. The crew were excellent at manoeuvring the planned itinerary to account for storms, and the expedition leader had the brainwave of creating the ship’s own time zone (+4 hrs) so that sunrise was at a slightly more civilised time. It was a photography trip, and although there were 4 professional photographers on the expedition, I felt they were there to promote their work more than helping others with their photography and I would have liked more presentations with photography advice. The hotel and restaurant staff were wonderful, and the food excellent, and we have lots of happy memories although it was an exhausting trip!

19. oktober 2024
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Dear Kathryn,
Thank you very much for your positive feedback and suggestions on photographer-passenger interaction. Your thoughts are valuable to us and we will definitely try to integrate them into the success of our future photo trips.

Yours,
Poseidon team

Vurdert til 1 av 5 stjerner

Poor quality, expensive

The ship crew were really good. But the ship was old and uncomfortable. The expedition crew were not, as a whole, what I had expected. For the money I spent, I was expecting quality. A poor and clumsy expedition crew.

6. november 2024
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Vurdert til 1 av 5 stjerner

Unprofessional expedition crew

Unprofessional expedition crew. Not recommended!

20. november 2024
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Svar fra Poseidon Expeditions

Dear Soukayna,

We are sorry to hear that you found our expedition staff unprofessional. We’re not sure why you didn’t give any examples of this—i.e. how you or other guests were treated unprofessionally, or what actions were taken by the expedition team that you consider unprofessional. Also, our Expedition Leader and Captain were surprised to learn of this rating from you, as neither of them recall your bringing to their attention any concerns or complaints about unprofessional behavior. If they knew at the time there was an issue, they would have tried to understand your concerns and address them. And so, a learning opportunity for us was lost.

The majority of the other guests on your cruise disagree with your assessment. In an onboard satisfaction survey, 93% of those answering the survey said that the landings were either excellent or good, 94% said the same about the expedition leader, and 95% also rated the expedition team as excellent or good. You will also see other good and excellent reviews about your cruise from your fellow passengers here on TrustPilot.

Our staff strives for the best possible experience for our passengers while maintaining the guidelines set forth by IAATO. We are required to adhere to these guidelines for the safety of our passengers and the pristine environment which we visit. We would be pleased to address your concerns directly if you email us at sales@poseidonexpeditions.com.

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