Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Minimalist, contemporary, feminine capsule jewelry collection from London.
LONDON, Storbritannia
I have ordered a pair or earring more than three weeks ago. I was charged and no shipping provided. I still haven’t got the earrings. I have contacted customer services several times without Ary response back. SCAM company.
This is a scam.
I’ve been waiting for weeks since I placed my order. No reply from the admin, no idea where my order is, no one I could reach out to. Absolutely a scam.
Really poor customer service. After 26 days, I have still not received any notification that my order has been shipped despite the website stating items will be shipped in 2-3 days. I have emailed customer service three times kindly requesting an update on my order but I still have not received any response. The radio silence from the customer service team is both frustrating and concerning.
An absolute disgusting seller who is completely untrustworthy. I bought her gold croissant ring who she claims in her description that it was made from sterling silver and promises it was tarnish free. Within 3 weeks of the purchase it already started to tarnish and revealed copper underneath which proves that it is NOT made from sterling silver as she has promised. I confronted her with evidence and images to show her what I meant, because I would never make a statement without backup or evidence and the seller completely denied and ignored them and made rude remarks. Her customer service was an utter disgrace and I have never encoutnered such a rude, untrustworthy seller before. I am truly mortified and I can not believe she is not even ashamed of herself. Her description was a complete lie and it's shocking that she is false advertising like that.
I am GENUINELY horrified from this experience. People please be aware of this seller!
Gorgeous earrings. Shipping was super quick and the packaging was so beautiful!
What can I say other than beautiful.....I ordered the baroque pearl choker and pendant combo, whether worn separately or together they are stunning, elegant and timeless. Great service, excellent communication, would highly recommend!
The wrong necklace turned up and it tool 2 weeks to be delivered.
One of the best jewellery brands on the market. Beautiful high quality items, excellent customer service and great prices. Can’t recommend them highly enough!!!
Beautiful Necklace and affordable. Speedy delivery in lovely packaging, couldn't recommend more. :)
Svar fra PORTOFINO JEWELLERY
Hi Emma,
thanks for the kind review! We appreciate your support and hope to see you soon!
The quality and beauty of the jewels is amazing. They also have an excellent customer service, sweet and efficient. I really recommend them
Svar fra PORTOFINO JEWELLERY
Thanks so much Martina!Thanks for being so kind to communicate with us before ordering and we are thrilled to have you as a customer x
Beautiful jewellery and an affordable price. Would definitely recommend.
Svar fra PORTOFINO JEWELLERY
Hi Hannah,
thanks so much for your support! You are a wonderful customer x
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
