Pool Town Anmeldelser 153

Pool town did a great job our pool is amazing a few bumps in the road but it was all worth it in the end

We selected PoolTown, even though they were rather far away from where we reside, because we had heard that their construction for Vinyl type in ground pools was superior to others. We were way more than pleased. The installation was quicker than we expected, well coordinated in terms of the various parts of the install (excavation, install, patio, water feature etc) and the end result was outstanding.

Now, it is 13 years since our pool was installed and we have enjoyed 13 trouble free years and we still are using the original (very thick) liner! Everything works as it did back then. It just so happens that it is time for a new heater and Pool Town were the only people who returned our call to have it replaced!

A pool is a big choice. You won’t regret using PoolTown.

Pooltown installed my pool 15 years ago and every summer we are still
pleased with the quality of it! The design is perfect, the waterfalls are beautiful and we truly enjoy it each year! I also have been using them for opening , closing, and all maintenance on the pool since they first installed it and couldn’t be happier with the service I receive! Complete professionals!

I am just finishing up the construction of my pool; and Pool Town has been extremely professional, accommodating, and great to work with throughout the entire process. Even during the height of the pandemic, they moved to get my pool designed, dug, and built out. They were there for me every step of the way, making sure that all my questions were answered timely, and seeing that all township inspections took place quickly. The excavators, electricians, masons, waterfall designers, and office staff are wonderful and do a great job!

Leesa DeSimone is the greatest! any problems that arose, were dealt with with the upmost professionalism and care. From my perspective, as a PoolTown customer, Leesa is an invaluable asset to the company

After some research we decided to hire Pooltown to install our pool. From the start and dealing with our salesman Billy A, to the end and dealing with Leesa D, everyone on the Pooltown staff was professional and helpful. Pooltown is a one stop shop and I am glad we chose them to be the company who installed our pool.

Love my pool town pool. 5th season and it was worth every penny. Went smoothly, great follow up and customer service. Have no doubts.

We highly recommend Pool Town to anyone who asks. We've had zero problems with any of the installation. We continue to use Pool Town for all of our openings and closings. From start to finish, everyone was very prompt, professional and courteous. We've had many, many happy pool days at the "Power Resort" as everyone likes to call it. All has been absolutely perfect. We wouldn't change a thing. Very satisfied customer.

We love PoolTown! We had our pool installed in 2016 and have loved every minute of it. It was the single best family investment we have made to our home. The only sad day about the pool is when we have to close it up for the season. If you were on the fence about getting a pool, just do it! From start to finish Pool Town was fantastic to deal with.

We enjoyed working with the staff at Pool Town. They helped us design the perfect pool and deck. When designing your pool do not skimp on the deck, less is not more when considering how much space you need for deck furniture. The pool is beautiful we chose the dolphin design for our liner, and the grandkids love it. If you are thinking of getting a pool you can't get a better company than Pool Town. They were professional and informative during the entire process of putting in the pool. Don't wait to get your pool it takes several months from start to finish. So if you are planning to swim in your pool this summer you should plan to get your pool soon.

We can't thank the personnel at Pool Town enough for our pool. This will be our second season and my family and I look forward to another fun filled 2021 Pool season. For those of you looking to install a new pool, you have found the right pool company. Their entire team was professional and extremely knowledgeable. I can't thank them enough: Laura (permits), Maria (construction), Tony (electrician), Brian ( Xcel), Leesa (customer care), and last but not least Billy Azar our sales rep.

Our experience with PoolTown was excellent. From the initial visit and consultation in-store to the final inspection, the process was smooth and pleasant. The quality of the pool is beyond what we expected, and we have received many compliments from friends, family, and neighbors. Also, we still shopped around, and PoolTown definitely offers the most "bang for the buck," with the extras and incentives that were included

Thank you to Pool Town for the installation of a beautiful in ground pool in our backyard. We are so happy to be enjoying it endlessly this summer! Pool town has been there to answer our questions and to help before, during and after the whole process.

Excellent customer service! Loved the staff Leesa and Maria and sales person Billy! They were all professional and nice! Overall experience was excellent from digging to final installation! Would def refer anyone to Pooltown.

Pool Town has always been there for all my pool needs. Excellent customer service, and high quality Technicians for all your maintenance needs. They give you great quality and service.

I would like to up date my review dated July 30th 2020 review of Pooltown Pools in Howell, NJ. I had wrote how dissatisfied I was with Pooltown's installation of my pool liner. After writing my initial review I was contacted by Pooltown's owner Russ. Russ and I spoke on the phone about my concerns with my new pool liner separating from coping in numerous locations around the circumference of the pool. Russ assured me that he would have the problem fix as soon as possible. Within a week Russ sent a crew down to fix the problem. I was very pleased that owner himself took the time to reach out to me to make sure I was satisfied with the quality of work Pooltown and provided to me and my family over the years. Thank You Russ for following through and making sure the job was completed as promised.

Pool Town installed my pool in 2003. Pool Town just replaced my liner. After a week of installation the liner separated from the wall in two places. They came right down and fixed it. A week later the liner separated from the wall in 10 places. I called several times and emailed them, but received no response. After two weeks I called again and did receive a call back. Kristen from Pool Town told me that they could fix the problem at a cost of $400.00 to me. This would require and installation of shims that would hold the liner into the copping. They then said they could reduce the price to about $225.00. I could understand if the liner separated again in the same two spots but not 10 spots. To me this is poor installation on the part of Pool Town. They did offer to come back and fix the problem by just putting the liner back into the copping, but advised this would be a temporary fix. I know two people who just had their liners replaced by a different company with no issue with the liner ever separating from the wall. It should be Pool Town's responsibility to have installed the liner right the first time, and if not fix the problem no coast to me.

Excellent company. From Billy to Maria and all the help they have they are all terrific. Very responsive to questions. Workers work very hard. They are respectful :& clean up when they leave. Would highly recommend

Thank you to Billy and all staff at Pool Town who made our experience a great one. We actually used them for an above ground pool years ago, then decided to put in an inground pool. Everyone we dealt with for each and every phase was wonderful. Our backyard is absolutely beautiful and more than we dreamed of. Overall, we had a great experience and would recommend to family and friends. Thank you to all the staff for making us feel comfortable during our pool process.

We started our pool process in the fall so it would be ready first thing in the spring for the kids. From start to finish, Pooltown was very communicative and transparent. Considering there are so many pieces to the puzzle, something is bound to hold things up (especially weather, which is completely out of their hands). If that happened, we knew about it immediately and were given new dates that worked for everyone. Their workers were all professional, kind, and very considerate of working on someone's property. Even though we offered numerous times, no one entered our home to use the restroom or accepted food/drinks. They came prepared.
Even though we decided what we wanted in the beginning, we were always given the opportunity to change it when that step came into play. Our pool was ready when they said it would be and we couldn't be happier. I never imagined it would look as beautiful as it does. Our next step...landscaping! Thank you, Pooltown!