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Tried to return clothing because the shirts were way to small. After requesting refund, and then trying to follow up with information about the refund, my email address was marked as spam by their customer service.
RATING: 1/5 ★☆☆☆☆ — COMPLETE SCAM! DO NOT BUY.
Avoid this site, I bought "linen" shirts and got cheap, fake fabric of terrible quality. When I asked for a return, they demanded I pay expensive shipping to send them back to China. It is a total trap to keep your money. Stay away
As others have found, what arrives is nothing like what you have ordered and is awful.
This website is a scam!!!
They sent very poor quality products and their return policy is another scam !!!
They say that return is the customer’s responsibility !!!
They provide an address in China to return and the returned product mysteriously gets held up by the customs for many days !!! They then say, “We will only refund when the product is received and checked by them !!!
It’s been more than 3 weeks and the return goods are still being held by the customs???
Why would a clothing product be retained by the customs ??? … is it illegal ?
So guys please do not buy from them anything
Do not buy from them under any circumstances. It's a total scam. I ordered a shirt and the material is awful quality. There are no labels at all, and their return policy makes it almost impossible to get a refund. They are absolute fraudsters."
Terrible recent experience with Polumi shirts. When I received my shirt, the first thing I noticed was the poor quality of the material, supposedly linen, but a poor synthetic feel. I have other quality linen shirts and this was by no means linen. Also, the shirt had no labels (apart from the size), and no washing instructions. When I contacted the info email address, they inferred that it was a quality product and they had sold them around the world. Avoid Polumi at all costs.
Do not buy!!! They sell on the website linen shirts and come to you shirts 35 cotton and 65 polyester.
It's a scam!
Terrible clothes that's not even close to what I ordered. Fee to return is higher than value of clothes
The fabric is good quality and the stitching is well done. Just be sure to check the size chart before ordering so you won’t have to worry about returns
They gave me a free replacement for the red linen shirt I bought so I didn’t have to return it
Yesterday, I received the order I placed on your website and, unfortunately, I am disappointed with the products.
I ordered linen shirts and trousers, but the measurements of the items received do not match the size chart provided on your website. There appears to be a significant discrepancy in sizing. Based on the measurements, the XXL size I ordered corresponds more closely to a European size L.
As a result, the garments do not fit as expected.
Avoid. Products (shirts) I purchased came from China and look nothing like the website product. Rip off.
This company is total fraud.
Substandard stuff they sell
Chinese low quality stuff
fraud company avoid .they advertised as linen and sent cheap stuff ,scammers
I bought a shirt that was great value for money
I bought a supposedly linen shirt after seeing an Ad of Facebook. It is terrible quality and nothing at all like the ones advertised. Its a different style, colour and material. I complained and they pointed to a line in the terms which say may not match the image.
They said I can send it back to China at my cost for a refund.
Avoid at all costs.
I bought a shirt from this company, and the quality was very poor, with no labels. After contacting the company, they told me to return to China and I had to pay the shipping costs, which costs almost the same as the shirt. Scammers! Please avoid
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