Pollfish Market Research Platform Anmeldelser 444

TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Amazing experience! So much better than PickFu. The questionnaire build is so intuitive. Pricing package is easy to understand. No piling on of extra charges. Straightforward. The team approved right... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Very fast, efficient, and user-friendly which I appreciated. Prices were pretty rational too. Only complaint is that I definitely had some responses from people/robots that were copy and pasting words... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Survey’s never pay Customer service says they have the right to decline at anytime. Even after you’ve completed it and they’ve taken your time, data and answers.

Vurdert til 5 av 5 stjerner

I am a clinical researcher and use Pollfish frequently to get baseline data. I love Pollfish because the data return is fast, clean, and ready to use. Sometimes the data we want is not obtainable whic... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Markedsundersøker
  2. Bedriftstjenester
  3. Forskning og produktutvikling
  4. Programvareselskap

Skrevet av virksomheten

Pollfish is a global DIY market research platform and online survey software that enables businesses to collect fast, reliable insights from targeted consumer audiences worldwide. Unlike traditional survey tools that only provide survey creation functionality, Pollfish combines survey design with built-in access to a global respondent panel, including a proprietary, first-party panel network powered by Prodege, one of the world’s largest consumer insights companies. This allows teams to both build their survey and reach verified consumers within a single platform. Companies use Pollfish for brand tracking, concept testing, product research, advertising and message testing, market validation, and consumer preference studies. The platform is built specifically for fast-turn, B2C research that requires precise targeting and scalable global reach. Pollfish provides access to millions of verified respondents across more than 160 countries through its proprietary panel and first-party partner network operated by Prodege. You can target by demographics, geographic location, behavioral attributes, purchase intent, product usage, and custom screening questions. This enables precise audience definition before launch, rather than relying solely on existing customer lists or external recruitment. Designed for speed and usability, Pollfish allows users to create surveys from scratch or templates, apply skip logic and advanced question types, and use AI-powered survey builder assistance. Real-time pricing updates reflect targeting selections instantly, and surveys can be launched in minutes. There is no subscription required to register; users only pay when purchasing survey responses. For more complex research needs, Pollfish also offers managed services including survey design, programming, fielding, and reporting. Once launched, survey responses begin immediately. Users can monitor results in real time, export data in formats such as CSV and SPSS, generate AI-powered reports, apply filters and cross-tabulations, and share interactive dashboards. Pollfish also provides 24/7 human customer support, ensuring users can receive real-time assistance throughout survey setup, targeting, launch, and analysis. Pollfish prioritizes data quality through multi-layer fraud detection, device fingerprinting, duplicate prevention, behavioral quality checks, and attention filters. The platform adheres to GDPR-compliant data protection standards to ensure respondent integrity and reliable research outcomes.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

444 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 69 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

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Vurdert til 4 av 5 stjerner

Easy to create survey

Easy to create survey, credible service

3. juni 2025
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Svar fra Pollfish Market Research Platform

Hi Emilija!

Thank you so much for taking the time to share your valuable feedback on our platform! We're delighted you had a great experience. Hope to see you again soon!

Vurdert til 5 av 5 stjerner

What I love about Pollfish

Pay per-project, great audiences, and great insights!

1. juni 2025
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Svar fra Pollfish Market Research Platform

Hello Deon,

Thank you for your kind words! It's great to know our platform is helping streamline your research needs. We truly appreciate your feedback!

Vurdert til 2 av 5 stjerner

A Disappointing Weekend with the Platform

There was no one to quality check my study after it was completed which resulted in me unable to add more completes. There was no one to approve a submitted survey so it sat there over the weekend for a full day before it was approved. AND Pollfish results weren't being fully ingested into the Data Viz platform. No one was working the chat so we had to sit here trying our best to make due with what we had. We had client pitches and deadlines and this was very, very disappointing

7. juni 2025
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Svar fra Pollfish Market Research Platform

Hello Lisa,

Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced due to unclear aspects of the process. Please don’t hesitate to contact our support team at any time! We’re here to help and would be happy to look into this further.

Vurdert til 4 av 5 stjerner

Gran herramienta para resultados rápidos

Lo más difícil fue montar la encuesta en la aplicación porque molesta bastante, todo el tiempo se sale y te sale la opción de refrescar la página, lo que pude identificar es que pasa cuando traduces la página, si lo haces en inglés no molesta tanto. La experiencia después de tener el instrumento fue fabulosa, rápida, un gran acompañamiento y soporte para asegurar los resultados y lo mejor, los tiempos en la obtención de estos me sorprendió.

29. mai 2025
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Svar fra Pollfish Market Research Platform

Hi Monica!

Thank you so much for your feedback! We're sorry to hear that setting up the survey in the app was frustrating at first. We're thrilled to know that once things were set up, you had a fabulous experience and saw fast results! Our support team is available 24/7 and always happy to assist you with setting up your questionnaire or anything else you might need.

Thanks again for sharing your experience!

Vurdert til 4 av 5 stjerner

More affordable than i expected

far more affordable than i expected. wish i knew this existed months ago.

20. mai 2025
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Svar fra Pollfish Market Research Platform

Hi there!

Thank you so much for your kind words! We are delighted to hear that you found Pollfish far more affordable than expected — it’s great to know we exceeded your expectations. We will be happy to see you again in the future!

Vurdert til 1 av 5 stjerner

Irrelevant customer support

Fast customer support, but never answering my needs

25. mai 2025
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Svar fra Pollfish Market Research Platform

Hello Constance,

Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced. Please feel free to contact our support team anytime so we can look into your specific needs further.

Vurdert til 5 av 5 stjerner

Amazing experience. Data was comprehensive.

Amazing experience! So much better than PickFu. The questionnaire build is so intuitive. Pricing package is easy to understand. No piling on of extra charges. Straightforward. The team approved right away, even had suggestions. Support was so responsive when I had a question about teams permissioning. Could not believe how fast the 500 survey responses happened. Data was so comprehensive. We got exactly what we needed and were able to slice the data in so many effective ways. Great reporting. Highly recommend. Plan to use Pollfish again.

22. mai 2025
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Svar fra Pollfish Market Research Platform

Hello Kris,

Thank you so much for your kind words! We are delighted to hear that you enjoyed using Pollfish! We will be happy to see you again in the future :)

Vurdert til 5 av 5 stjerner

Pollfish customer service is always THE…

Pollfish customer service is always THE BEST!!! Very quick response times and I am usually able to a person on Zoom within 48 hours for more complex questions.

15. mai 2025
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"Thank you very much for sharing your thoughtful remarks on our platform! That Pollfish was able to satisfy your demands is wonderful to hear. We really value your pleasant experience!

Vurdert til 5 av 5 stjerner

Easy survey programming

Easy survey programming

8. mai 2025
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Svar fra Pollfish Market Research Platform

Hi there!

Thank you for your kind words! We're thrilled to hear that you found survey programming easy with Pollfish. It's great to know our platform is helping streamline your research needs. We truly appreciate your feedback!

Vurdert til 4 av 5 stjerner

Mi sono trovato bene

Mi sono trovato bene

10. mai 2025
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Svar fra Pollfish Market Research Platform

“Thank you so much for taking the time to share your valuable feedback on our platform!We're glad that Pollfish was able to easily and affordably fulfill your expectations. We value your positive experience!”

Vurdert til 1 av 5 stjerner

Horrible customer service who lies

Horrible customer service who lies! Made all claims about terms and conditions, and when I reviewed terms and conditions separately, they admitted to lying to me.

5. mai 2025
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Svar fra Pollfish Market Research Platform

Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced due to unclear aspects of the process. Please don’t hesitate to contact our support team at any time! We’re here to help and would be happy to look into this further.

Vurdert til 5 av 5 stjerner

Super helpful!

6. mai 2025
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Svar fra Pollfish Market Research Platform

Hi there!

Thank you so much for taking the time to share your valuable feedback on our platform! We're delighted you had a great experience. Hope to see you again soon!

Vurdert til 4 av 5 stjerner

Great tools with easy to use UX

Great tools with easy to use UX, helpful team whenever we have questions. The platform keeps adding new tools, making it our go-to.

28. april 2025
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Svar fra Pollfish Market Research Platform

Hello, thank you so much for your kind words! Glad to hear that you enjoy our tool!

Vurdert til 5 av 5 stjerner

Excellent and accurate research

Excellent and accurate research.
Played a key role in the development of my product

3. mai 2025
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Svar fra Pollfish Market Research Platform

“We truly appreciate you sharing your insightful feedback about our platform! It’s fantastic to hear that Pollfish was able to meet your needs. Your positive experience means a lot to us!”

Vurdert til 5 av 5 stjerner

Obtive uma ótima experiência

Obtive uma ótima experiência, recomendo muito.

28. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Pollfish Market Research Platform

Hi there!

Thank you so much for taking the time to share your valuable feedback on our platform! We're delighted you had a great experience. Hope to see you again soon!

Vurdert til 4 av 5 stjerner

I had to run 2 surveys because the A/B is confusing

I had to run 2 surveys because the A/B test format you use is confusing and misleading. The results and the way to build the questions were useless.
Fortunately, I had the opportunity to rerun the survey, but using a simple multiple-choice question, and the results were much better. Thanks for the credit. That was useful for running the study for the second time.
But in general a great tool.

9. april 2025
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Svar fra Pollfish Market Research Platform

Hello Adrian,

Thank you for the feedback and for sharing your thoughts on the A/B format. Glad the credit helped, and appreciate the kind words about the tool!

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