Travelled for the first time with this company (we are on holiday in Poland from Ireland). Absolutely can not fault this company. We had the most comfortable train journey from Warsaw to Krakow... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
SUPERB! It's easy way to buy tickets for polish trains and it works well! Helpful support via mail or phone. Tip: first check your spam box, if there is no ticket, contact customer service.
*AVOID* Absolute con company. Sold me a ticket online3 hrs before departure for a train with no allocated seat, so I wrongly assumed the seats were for anyones taking when you got onboard. The dangero... Vis mer
I had to buy 13 tickets and it took me an hour and a half to do it because: A) I couldn’t find an option to buy a group ticket, although I saw it online. When I asked about this option, th... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At PolishTrains, our mission is simple: make travel easy, safe, and accessible to everyone. Built on three pillars — safety, support, and speed — we take care of every step of your journey, from planning to arrival. We offer affordable train tickets online, so you can find the best connections and book your trip across Poland and Europe without leaving home.
Kontaktopplysninger
Polen
- polishtrains.eu
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 16 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Nice tripp
Nice tripp. Easy booking and train was punctual.
Ticket never received after payment
I bought a ticket, then it stayed in "processing ticket" forever. For returning it, it was necessary to enter the ticket number, which was impossible since i never received a ticket. Absolute fraud
Very friendly usage
Very friendly usage, from train selection, payments and get the ticket… everything very smooth
Le site est fluide et la réservation…
Le site est fluide et la réservation facile.
Save time for group tickets, you’ll need it
I had to buy 13 tickets and it took me an hour and a half to do it because:
A) I couldn’t find an option to buy a group ticket, although I saw it online. When I asked about this option, the response was insufficient.
B) When I had bought 6 tickets and I had to buy more, the webpage fell continuously, what resulted in having to start over the process again and again.
Eventually, I downloaded an app that allowed me to buy the tickets much faster.
Greetings,
Silvia Navarro
Very good and user-friendly system of ticket purchasing
Very good and user-friendly system of tickets purchasing, als good comfort in the trains. I travelled by your trains sevral times, and service was always good. Thank you!
Everything worked perfectly
Everything worked perfectly. Thank you so much.

Svar fra PolishTrains
Die Buchung war einfach und auch für…
Die Buchung war einfach und auch für nicht-polnisch-sprechende Menschen unkompliziert durchzuführen. Übersetzungs-Tools machen es möglich. Vielen Dank.

Svar fra PolishTrains
Easy to use
Easy to use, good prices and the information is always up to date.

Svar fra PolishTrains

Svar fra PolishTrains
Some problems with the site
Some problems with the site, otherwise really easy to understand and book. Unfortunately not possible to choose Sweden + 46 for mms notifications. Train artival etc..
Kind regards
Ulla Pietarinen
Sweden

Svar fra PolishTrains
It was easy to book
It was easy to book, and easy to find a place

Svar fra PolishTrains
Awful trains
Narrowest trains ever. You can't even walk there with luggage. Never again.

Svar fra PolishTrains
*AVOID* Absolute con company
*AVOID* Absolute con company. Sold me a ticket online3 hrs before departure for a train with no allocated seat, so I wrongly assumed the seats were for anyones taking when you got onboard. The dangerously overbooked train had no seats available and people were hanging out in the corridors as there was no where else to go. Refused to refund my money so I am writing this review.
Bought two round trip tickets from…
Bought two round trip tickets from Jaroslaw to Krakow, still didn't get refund from unused tickets
very bad service allways train late.and…
very bad service allways train late.and some staff allways very angry and not friendly.
This website is more like spam advert…
This website is more like spam advert than train website. Do not waste your time on it. Flashing content. No cookie selection- they push you to accept whatever they want. Also, I put 4 times name of initial station and website was deleting it. If I wasn't living in that "station" I would think there's no connection between point a and b but I live and I know. So the quality of info from the website is very poor. Don't rely on it.
Exorbitant service charge
Exorbitant service charge. (Which was hidden in the fine print.) They did deliver, but you're better off dealing directly with the train company.
Shame..
They don't have kids ticket for tourists or a proper family packet. In the train they inform me that the family packet it was wrong because my children should study in Poland to get any discount and I should pay for 4 adult tickets instead. (2 children age 6 & 12). So I paid 133zl plus around 400zl for a penalty. When we went to the complain office nobody was giving attention and nobody was speaking English. They said to me in the train I had the right of a refund and at the office they said only after 3 months or something.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







