The order was initially lost in a system break down, then the hood sent was old stock and the material brittle and perished.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Simply THE best of their type, Polaris velcro straps in all three sizes. These things are indispensable for any biker and can be used as designed for strapping stuff together, fitting lights or spares... Vis mer
Bought various items of clothing from HBR Outdoors Ltd trading as Polaris. Prompt delivery. All great quality. One item fitted and I kept it. Returns a little bit of a faff (contact email support, pri... Vis mer
Selskapet har svart
I've bought from Polaris quite a few times in the past and can't fault the quality of their clothing, especially at such an affordable price. Working as a cycling instructor and guide I'm on the bike... Vis mer
Informasjon om virksomheten
- Butikk med sportsklær
- Sykkelbutikk
- Butikk med sykkeltilbehør
- Friluftslivsbutikk
- Utendørs sportsutstyr
- Gatesykler
Skrevet av virksomheten
Founders of the Polaris Challenge, suppliers of original cycling and outdoor apparel. Known for the Polaris Bike Rug, Bike Pod and Aquanought collection. We say #RideOftenRideFar
Kontaktopplysninger
Velocity Point, Wreakes Lane, S181PN, Dronfield, Storbritannia
- 01246 291100
- contact.us@polaris-bikewear.co.uk
- polaris-bikewear.com
4,1
Bra
79 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Too many mishaps
The order was initially lost in a system break down, then the hood sent was old stock and the material brittle and perished.
12. september 2023
All good no problem
1. september 2023
Top quality and great prices
29. august 2023
Fast efficient service
20. juli 2023
Polaris Velcro straps - brilliant!
Simply THE best of their type, Polaris velcro straps in all three sizes. These things are indispensable for any biker and can be used as designed for strapping stuff together, fitting lights or spares, or in need-a-fix emergencies which I often have riding with my MTB group.
28. juni 2023
Polaris mtb waterproof jacket
The price was great, the delivery was very good indeed and the mtb jacket is excellent. If it lasts as long as my previous Polaris jacket (6 years) I will be well pleased.
25. juni 2023
Poor customer service
Ordered and paid for items online, only to be told, several days later, that the items are no longer available. Annoyingly, several days on and the items are still available to buy on the website. Emailed and expressed my concerns, only to be completely ignored. Good quality gear, on past experience, but appalling customer service this time around. Very disappointed.
8. juni 2023
Second pair of ģloves ,great value for…
Second pair of ģloves ,great value for money ,defo being from again
5. juni 2023
Good product, great price
Bought these gloves at half price and very pleased with the quality
31. mai 2023
Sizing way off
I brought a medium cycle too and it’s way too small I’ve emailed the customer services with no reply left with a top that’s not as described and doesn’t fit
30. april 2023
Great product, less so the customer service
Hello Polaris Bikewear, hope that you read your reviews.
Please can you send me a receipt for my purchase as your email system didn’t send one automatically when I made the purchase.
I tried to follow up but no one answers the phone and your live chat doesn’t respond.
Love the item but your customer service is slightly lacking.
3. mai 2023
1st Class Customer Service
Had to call customer services to confirm replacement key number. Everyone I spoke to was really helpful. Also, Roger who picked my order was great at communicating and confirming that the key picture I sent was correct.
10. mai 2023
Aways excellent speedy service
Aways excellent speedy service. The kit is really well thought out and good value.
24. april 2023
Order quickly processed and able to…
Order quickly processed and able to collect from warehouse without any delay
25. april 2023
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.