Before creating an account I was in touch with their payment department that promised me certain process times on Neteller and they kept the promise up now for 3 weeks straight. Very impressed with ho... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Fast site with payments that feels secure. Issues are handled very quickly by their payment department which is really the main thing that keeps me coming back to this site in particular.
Played for two evenings, small deposits. Slots felt really tight, no real entertainment, just watching the balance drop. I know it's gambling, but there wasn't even that occasional fun hit. Cashed out... Vis mer
Fun site features that makes It easy to find your way back to your favorite games in their library. Great gaming experience overall as they have focused on site performance.
Informasjon om virksomheten
Skrevet av virksomheten
MadCasino - 100% jusqu'à 1 000€
Kontaktopplysninger
Frankrike
- pokebase.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
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Weird delay when upping bet
Whenever I raised my bet size on a slot, spins took longer to start. Probably nothing, but it felt uncomfortable, like the game was “thinking about it”.
Chat bots first, humans later
The live chat is mostly a bot that doesn’t understand my questions and only after a while you get a human. Very frustrating when you need quick help.
Won but felt stressed
I actually ended up with a small profit but still hated the whole process. So many popups, random sounds, weird mini-games interrupting, I was constantly worried I clicked the wrong thing. Not relaxing at all, just tiring.
Too many limits
They talk about being responsible but when I tried to lower my daily deposit limit, it only applied after 24 hours. When I wanted to close my account, I had to write to support and wait again. Meanwhile I deposited more than I planned. Feels like they make it easy to lose and hard to stop.
Thought it was ok, then withdrawals hit
First week seemed fine, lost some cash but whatever. Second week I actually won about 200, tried to withdraw and suddenly they wanted extra documents, selfies, bills, the whole circus. Took 9 days and a lot of emails to finally get paid. Kinda killed any fun I had.
Music loops way too short
Some slots here have a 5-second music loop that repeats endlessly. After ten minutes it was drilling into my brain. Had to mute everything, which kills some atmosphere.
Support answers, doesn’t help
Customer service was polite but basically kept copying the same paragraph about terms and conditions when I asked why my bonus disappeared. No real answer, just scripted messages. Felt like talking to a wall.
Slow live chat connection
Just getting connected to an agent takes several minutes staring at a spinner. Kills the point of "live" help.
Not worth the time
Played for two evenings, small deposits. Slots felt really tight, no real entertainment, just watching the balance drop. I know it's gambling, but there wasn't even that occasional fun hit. Cashed out a tiny win, took five days. Won't bother again.
Welcome spins worthless
They gave me 50 free spins, sounds nice, but each spin is worth almost nothing and max win is capped super low. I won a bit but couldn’t really do anything with it. Just marketing fluff.
Annoying sound effects
The games have super loud, repetitive sounds and there’s no easy mute button on some of them. Had to turn my whole phone volume down.
Nice feature design
Intuitive feature design on the site overall. They have for example a progress bar that tracks your bonus wagering which makes converting the welcome offer fun and easy to follow. Something I wish more operators would have.
Support gave me a personalized bonus
I did have some initial issues that were technical (I myself am not) but support was able to help me quickly. Even got a special bonus from them that I could wager on most slots which was great.
Clever design
I did not expect the shear amount of games they had. It was a bit daunting at first but they designed the site in a way with clever categories which makes it easy to find slots that is to my liking.
Good site performance
Fun site features that makes It easy to find your way back to your favorite games in their library. Great gaming experience overall as they have focused on site performance.
Good overall
Overall a good experience. Deposits and payments went fast. Had some connectivity issues while playing some games but that could have been on my end.
Site gives me a festive mood
Site loads very quickly and I appreciate the "rounded" bubbly type graphic design. The few contacts I've had with customer service have always left me in a festive mood.
Showbiz oriented customer care
I had a fun experience here much thanks to customer service that besides just providing help they were very funny and gave me some pro gaming tips which really gilded my experience.
I enjoy the welcome offer
I had some issues to get my first deposit in but I got some quick help from support that sorted it out quickly. Once in I am enjoying the welcome offer, currently wagering the bonus.
Good selection and some community features
The site has a fun community aspect that focuses around the weekly slot events. Very good selection of Vegas type slots as well.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








