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Poinnte Anmeldelser 7

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TrustScore 2.5 av 5

2,7

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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Kontaktopplysninger

2,7

Under middels

TrustScore 2.5 av 5

7 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Item not received a month from ordered. Poor customer service

Ordered from one of their ads on Facebook on the 9th March for Mother's day. As of 12th April, still not received and same automated reply.
I have ordered from social media ads several of times previously from different companies and never had this level of poor/non existent service.
AVOID!!!!!!

9. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Poinnte

Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@poinnte.com . This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.

Vurdert til 1 av 5 stjerner

I'd never order again

I order an item from here, but it never arrived, I've emailed them several times, but I just keep getting the same automated answer saying, your order has been delivered, I've asked for a refund, still get the same automated answer. This site is a joke, I wouldn't advise buying from them

19. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Poinnte

Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you have not received the promised refund and that this has caused you disappointment. This is not the standard we aim to provide, and we take your feedback very seriously.
Please contact our customer service email address: service@poinnte.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction.
We appreciate your patience and hope to regain your trust.

Vurdert til 1 av 5 stjerner

I have ordered a puller week ago I…

I have ordered a puller week ago I emailed them numerous times and no replies just the same auto messages every time.When am I going to receive item?and same automated message giving me a load of bull.I highly don’t recommend this website.Crap customer service keep giving me the same excuses every time I email.Bunch of clowns

26. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Poinnte

Dear Customer,
Thank you for sharing your experience; your feedback helps us continuously improve. We sincerely apologize for this unfortunate incident. We always uphold the principle that "every trust deserves to be protected," and as a legally authorized company, your satisfaction is the reason for our existence. If your order has not been delivered, please contact our dedicated customer service team immediately (email: service@poinnte.com ). Our team will address your issue within 24 hours. We promise that all products are covered by after-sales service. Thank you for giving us the opportunity to make things right.

Vurdert til 1 av 5 stjerner

I purchased a hand vacuum from Poinnte…

I purchased a hand vacuum from Poinnte and the quality is extremely poor. The product does not match the description or the standard shown in their advertising.

I contacted the company to return the item and sent over 10 emails requesting return instructions, but I have received no response at all.

The lack of customer service and failure to respond is unacceptable. This has been a very disappointing experience.

I would not recommend purchasing from this company.

6. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Poinnte

Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@poinnte.com . We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.

Vurdert til 1 av 5 stjerner

Not good quality at all wood broke…

Not good quality at all wood broke trying to put it together

15. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Poinnte

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@poinnte.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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