The sales person visited my home, measured up and advised me on my choice of fabric for cushion covers to fit my L-shaped sofa. She was helpful and friendly. The items were made promptly (quicker... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It was an easy experience, I was sent swatches of material and to be honest it did take me a long time to decide. Once I contacted Plumbs to confirm my choice they were very quick to respond. Their op... Vis mer
Selskapet har svart
The salesman Michael was very polite and friendly and helpful & when he came to fit the curtains he was very helpful.we are very pleased with the service we received from Plumbs & would recommend them... Vis mer
Selskapet har svart
Excellent service from start to finish buying replacement covers for a 30 year old Multiyork 3 piece suite. Fabric samples arrived quickly. Our consultant, Wayne, was very helpful & accomplished in... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Plumbs is family owned and run with over 50 years experience of producing beautiful, made-to-measure furniture covers and curtains to an exceptional standard. We also provide a comprehensive reupholstery service.
Kontaktopplysninger
Brookhouse Mill, PR17PZ, Preston, Storbritannia
- 01772 838363
- social@plumbs.co.uk
- plumbs.co.uk
4,4
Enestående
6k anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service from friendly staff…
Excellent service from friendly staff who are top class at their jobs. High quality goods and a good choice of materials.
18. april 2026
Svar fra Plumbs
We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have received excellent service and quality products.
Svar fra Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received great service and that your delighted with the covers.
Don't hesitate to get a quote from Plumbs.
We were thinking for a while to either renew or recover our two settees. After checking on prices to renew, we decided to get Plumbs to quote for recovering. We were happy with their quote and very very happy with the end result. The workmanship was excellent. I would definitely recommend Plumbs.
15. april 2026
Svar fra Plumbs
We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you are happy with the service and end result.
The whole process was very easy
The whole process was very easy. The people who came to our house were very courteous and were not pushy. Didn't feel hurried into making a decision. This is the 3rd time we have used Plumbs. Would be very happy to use them again. We were delighted with the curtains and covers we ordered
17. april 2026
Svar fra Plumbs
Thank you for taking to time for providing us with your feedback. We’re really pleased to hear that you are delighted with the overall process, and that your expectations have been met.
Overpriced,under care
I ordered my covers for a large sofa and arm chair.
In feb...
The sofa cover came.. the armchair top cover was the wrong size,
I paid a deposit of £500.
But heard nothing from them for 4 weeks. It spoilt the over all look of my furnichair,
Eventally it came . I paid the remaining, £375.
It looks nice.
But at the end of the day
They are just covers £875 later
So no i would not recommend them,at all.
I felt they dont care, they just want as much money as they can get..
If i had the time over again.
I would not buy from plumbs
My overall experience was poor customer service..no concern for "just another customer
17. april 2026
Svar fra Plumbs
Thank you for your feedback. We do take complaints seriously and I'd like to apologise for the issues you have experienced. It is to my understanding that we have a complaint logged, which is being monitored by our Customer Service Team. Should you wish to speak to our Team, please contact us on 01772 838363.
Poor start, hopefully happy ending!
Lack of communication to start with. Misunderstandings and wrong information sent.
However, I could not fault the lady that measured and fitted my covers.
Discovered faulty stitching which is resulting in my covers being returned for repairs.
Quality of fabric is excellent.
8. april 2026
Svar fra Plumbs
Thank you for taking the time to provide us with your feedback. We’re sorry to hear that your order didn’t get off to the best start, and it’s pleasing to know that the end results have met your expectations.
sumptuous!
The chair-seats are sumptuous but so much so that they fit only with difficulty in the frames!
The service was excellent and friendly.
1. april 2026
Svar fra Plumbs
We appreciate your feedback, we're pleased to hear that the service has been excellent. Should you be experiencing any issues, we would like to hear from you, by contacting us on 01772 838363.
I forgot to say thankyou plumbs
I had a lovely lady come to do my safari her name is Amanda she was Absolutely amazing and the sofa looks Great Shirley Walters ❤ 😀
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received great service and quality products.
Svar fra Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received an efficient service, which has met your expectations.
The best bit was meeting Denise
The best bit was meeting Denise, having her help. Much easier to choose fabric in vivid. I found it hard to look at things well on your site. Very helpful her measuring and hanging curtains. I like the blinds I bought and the fabric and went ahead because I’d arranged the appointment but it was a pest having then to organise someone else to put them up. Maybe you could think about linking your reps with local handymen ?
9. april 2026
Svar fra Plumbs
We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the service received, you comments have been noted and will be passed onto the Window Servicing Team.
Whilst the reupholstery work on the…
Whilst the reupholstery work on the sofa and dining chairs is satisfactory, the overall experience has been disappointing.
The lead time of four months was excessively long. In addition, when the furniture was eventually returned, not all of the required fire-resistant labels had been attached to the cushions.
We have had to chase this matter on several occasions. Initially, adhesive labels were sent, which are clearly not suitable for this purpose. Today we have received four tie-on fire-resistant labels; however, we are still twelve labels short.
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Plumbs
Thank you for taking the time to provide us with your feedback. We will forward your feedback onto the relevant department for further assistance in this matter.
Very helpful and knowledgeble
14. april 2026
Svar fra Plumbs
Thank you for taking the time to provide us with the service received,
Absolutely superb service and product
Absolutely superb service and product. Will recommend to anyone.
14. april 2026
Svar fra Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have had superb service and products.
Highly Recommend
I would recommend Plumps Upholstery to anyone. After a tricky start requesting samples(which I never received) everything else went like clockwork. The rep came to my home and was very professional No hard sell. The driver came to pick up my chairs and were on time and very friendly. They said five weeks and true to there word five weeks later they came back. I am delighted with my chairs and a brilliant job.
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been overall delighted with the service and products.
Just as ordered no problems
2. april 2026
Svar fra Plumbs
Thank you for taking the time to providing us with your feedback. It's great to know that your order was fulfilled to your expectations.
We knew Plumbs were market leaders in…
We knew Plumbs were market leaders in furniture refurbishment so we had high expectations. You did not disappoint. From the consultation with your expert who advised on all sorts of things as well as colourways (using his interior design background) we progressed the order. The sofa was picked up on time to fit in with a month away and then returned to us on time and with a fantastic new look!
Only small thing was paying the balance before seeing the final goods - something you might want to look at. Appreciate you need to protect your own interests but you should have confidence in your customers!! As we had confidence in you. Super job!
3. april 2026
Svar fra Plumbs
Thank you for taking the time to provide us with your feedback.
We're really pleased to hear how delighted you have been with the overall process of the order from the excellent service to the goods received, which has fully met your expectations. Your comments have been noted, and will be passed onto our Sales and Accounts department.
Very professional service from Anita…
Very professional service from Anita and very pleased with the sofa cover.
2. april 2026
Svar fra Plumbs
We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have received a professional service, which has met your expectations all round.
Colin was very knowledgeable and helpful
31. mars 2026
Svar fra Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the service received.
Denise was excellent
25. oktober 2025
Svar fra Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the service received from the Local Home Consultant.
Excellent service
Excellent service from the Plumbs rep, very happy with covers and fitting.
7. april 2026
Svar fra Plumbs
We appreciate you taking the time to provide us with your feedback. It's great to hear that you have received excellent service and that you are delighted with the end results.
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