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Plumb Arena Anmeldelser 

650
•
TrustScore 5 av 5

4,8

Rørleggerutstyr
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Excellent service, I enquired about which thermostat I would need to replace an obsolete one, Andy replied very quickly to my query and I purchased the part. I had an issue with PayPal and Drew dealt... Vis mer

Vurdert til 5 av 5 stjerner

I was very happy with my purchase from Plum Arena, price was very good and delivery time was very quick, communication throughout my process was also very good. I would use the company again and recom... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I ordered an obsolete part, but they found a new equivalent for me and sent that instead at the original price. Very good personalised communication. They went the extra mile for me

Vurdert til 5 av 5 stjerner

After placing my order for mixer taps, I received confirmation promptly and was informed at every stage as to the progress of my application. I was notified the day prior to delivery & on the morning... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Rørleggerutstyr
  2. Baderomsoppussing
  3. VVS-firma
  4. Rørlegger

Skrevet av virksomheten

Plumb Arena is a leading online supplier of plumbing and heating products ranging from boilers, radiators, heating controls, bathrooms, pipework, heating spares, fittings and accessories. We supply literally thousands of high quality products across the UK from a wide range of leading manufacturers all at great value trade prices. We also have a goods collection and distribution depot in North Staffordshire If you are unable to find the products you are looking for please contact us on 01782 576943 or email us at sales@plumbarena.co.uk

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Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

650 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(650)

23 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Website doesn’t make clear stock is not held

I ordered on 8 January. 4 days after ordering (on 12 January), I was told my item was not in stock. The website is unhelpful if it doesn’t reflect what you hold in stock and no indication is given that you may have to wait days, simply to be told you don’t have stock. Waste of time, and now waiting for a refund…

8. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Plumb Arena

Hi Philip,

Thanks for your review and apologies for the issues you had with your order. Unfortunately, we sell 1000's of products and cannot possibly predict when items will go in and out of stock. We always recommend ringing and speaking to one of our sales staff who can check stock and provide an ETA prior to your order. Upon finding out this from Bristan, you were informed within 4 days of your order that this was out of stock - unfortunately, this couldn't be sooner as we were closed over the weekend.
Your refund was processed immediately after one of our team contacted you, and as with any payment made by card, this takes 1-3 business days to leave an account and return to the original payee's account. This should be with you soon.

Thanks again.

Vurdert til 5 av 5 stjerner

Customer service at its best

Excellent customer service. Three days before Christmas my wireless central heating thermostat failed. I telephoned Plumb Arena to check the thermostat I required was in stock and spoke to a very helpful and pleasant adviser. Ten minutes after placing my order I received email confirmation that my order had been processed. I received emails updating me that my thermostat was with the courier and would be delivered the very next day. The following morning I was advised of a one hour delivery time slot early afternoon and the thermostat arrived exactly on time and well packaged. Two days before Christmas and my central heating was fully operational again. Amazing service so close to Christmas Day.

22. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely brilliant service from Plumbarena

Absolutely brilliant service from Plumbarena. They dealt with my order incredibly quickly, and even when the original item wasn’t in stock, they found a like-for-like alternative straight away. It was delivered within 48 hours with no hassle at all. Really impressed with the communication and efficiency — highly recommend!

14. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordered two packets of Honeywell…

Ordered two packets of Honeywell HR924UK Muilti Zone valves on arrival open the box to find one packet had had the seals cut when I opened it I found the 8 batteries were missing so I emailed plumb arena and explained what I had found had no reply so I phoned them only got a answer machine left a message expecting someone to call me back no got the same as my email nothing, I don’t recommend this company as worth dealing with I definitely don’t won’t give them anymore orders

12. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Plumb Arena

Thank you for your review. Please could you contact us to discuss this matter as we have no record/emails of any missing items? All of our products are brand new and direct from Honeywell. We will be happy to forward on the missing batteries ASAP. If you could contact us via telephone or email (sales@plumbarena.co.uk) as we are unable to identify your order at this stage, no name/order reference has been added to the review. Many thanks Andy

Vurdert til 5 av 5 stjerner

Bristan Taps

The staff were helpful, The price was very good and the taps were delivered on time and well packaged.

7. august 2025

Dette er Trustpilot

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