I placed an order and when delivered the outer box was damaged and also both the product boxes inside. they acknowledged the outer box was damaged, but didn't acknowledge the product box inside, in my... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The pumpkin carriage toy was excellent quality with metal wheels and sturdy fabric for the pumpkin part. Both 15mo and 3yo happy and playing with it. The parcel arrived on time for New Year’s Eve, w... Vis mer
Selskapet har svart
Excellent!!! I am very surprised by the customer service, which is at the highest level. I haven't seen such quick delivery anywhere else, especially during the holiday season. I wanted quick delivery... Vis mer
Exceptional customer service, great prices, and super quick delivery. I had made a mistake on my order, I contacted CS and they were able to help right away. I order a few things on a Sunday and these... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Discover the joy of responsible play on our online toy store. We offer eco-friendly, sustainable toys curated from superior brands, demonstrating our commitment to quality, fun and the environment.
Kontaktopplysninger
3A Adwalton Business Park, BD11 1DR, Drighlington, West Yorkshire, United Kingdom, Storbritannia
- 0113 481 0183
- hello@playfaire.co.uk
- playfaire.co.uk
4,5
Enestående
150 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 71 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great communication and super fast…
Great communication and super fast delivery. Best price for the little dutch toys I wanted for my grand daughters birthday.
24. juni 2025
Svar fra PlayFaire
Thank you so much for your kind words! We're thrilled to hear you were happy with the service and that you found the perfect Little Dutch toys for your granddaughter's birthday. We hope she absolutely loves them! 💝
Svar fra PlayFaire
Thank you so much for your lovely review! We're so pleased to hear you’re happy with the tea set — and that it arrived quickly and safely. We really appreciate your support and hope it brings lots of joyful playtime! 💛
Svar fra PlayFaire
Thank you so much for your lovely review! We're so pleased to hear you loved your item and that it arrived quickly. It means a lot to us that you found it at a great price too. We hope it brings your little one lots of joy! 💛
Shipping partner was very unreliable
Shipping partner was very unreliable. Selected date for delivery was unfulfilled and shown as delivered.
25. juni 2025
Svar fra PlayFaire
Hi there, thank you for your review. We just wanted to clarify that your order was dispatched on time and delivered within the delivery window we provided.
As a small business, we work really hard to ensure a smooth experience from our end, and it’s always disheartening when we receive lower ratings for issues outside our control — in this case, with the courier.
If your concerns relate to DHL’s service, we’d kindly ask that you consider leaving feedback on their platform instead, as reviews here directly impact our small team.
Thank you for your understanding, and we’re always here to help if you need anything further!
Quick to arrive and very well packaged…
Quick to arrive and very well packaged would definitely use them again
24. juni 2025
Svar fra PlayFaire
Thank you so much for your kind words! We're so pleased to hear your order arrived quickly and safely. We'd love to welcome you back to PlayFaire anytime 💛
Great service
From the time of ordering to delivery was fantastic service. Great website and quality of goods excellent
24. juni 2025
Svar fra PlayFaire
Thank you so much for your wonderful feedback! We’re thrilled to hear you had a fantastic experience from start to finish and that you’re happy with the quality of our products. Looking forward to welcoming you back to PlayFaire soon! 😊
Fast ,easy and 1st class service 👌
Fast ,easy and 1st class service 👌
Would definitely recommend
27. mai 2025
Svar fra PlayFaire
Thank you so much for your kind words! We're thrilled to hear you found our service fast, easy, and first class! Your recommendation means a lot to us, we really appreciate your support! Hope to welcome you back to PlayFaire soon!
Svar fra PlayFaire
Thank you for your lovely feedback! We're so pleased to hear your order arrived quickly and was carefully packaged. We hope you enjoy your purchase and look forward to serving you again soon!
Lovely products
Lovely products, wrapped well inside box and Prompt delivery will definitely be ordering again
5. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra PlayFaire
Thank you so much for your kind words! We're delighted to hear you loved the products and that everything arrived safely and promptly. We can’t wait to welcome you back to PlayFaire for your next order!
FIVE STAR SERVICE
Well, what can I say? What a fantastic company. This is the first time I use them when I buy a lot of children’s toys due to having two small children and also a small children’s business. I had the pleasure of dealing with Jess. She resolved my queries so quickly and such a standard that I will continue to recommend. Playfaire where I can. In fact, I already have! Don’t hesitate to use this company. They were truly fantastic. Thank you Jess
5. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra PlayFaire
Thank you so much for your amazing feedback! We're absolutely thrilled to hear that your first experience with us was such a positive one. It means the world to us that you’ve chosen to recommend Playfaire already, thank you!
Very reasonable prices
Very reasonable prices and way cheaper than my local toy shop in Huddersfield. Excellent customer service
28. mai 2025
Svar fra PlayFaire
Thank you so much for your kind words! We're so glad you found our prices reasonable and our customer service excellent, that really means a lot to us. We’re delighted we could offer you great value and a smooth experience, and we hope to welcome you back to PlayFaire again soon!
Exceptional customer service
Exceptional customer service! A big thank you to Jessie for helping me with my order and adding an extra item on for me. Would definitely use this website again and would recommend to family and friends thank you x
30. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra PlayFaire
Thank you so much for your lovely review! We're so happy to hear you had such a great experience.
It means a lot that you’d recommend us to your family and friends, and we can’t wait to welcome you back to PlayFaire again soon. Thank you again for your kind words! x
Wonderful wonderful wonderful
Wonderful wonderful wonderful. I couldn’t rate playfaire enough for their customer service and going the extra mile for me.
24. april 2025
Svar fra PlayFaire
Thank you so much for your wonderful words — three times over! 😊 We're absolutely thrilled to hear you had such a great experience with our customer service. It’s always our aim to go the extra mile, and it means the world to know it made a difference. We truly appreciate your support and can’t wait to welcome you back to PlayFaire soon!
100% recommend
I ordered a beautiful play mat, really impressed with the item and the quality! It arrived quickly with free delivery, even with the Easter bank holidays. I’ll definitely order from this website again. They have a huge selection of lovely products! 100% recommend. Thank you playfaire!
23. april 2025
Anmeldelse skrevet uten oppfordring
Perfect transaction
Perfect transaction. Lovely product and quick delivery. Would definitely use this company again, many thanks!
28. mars 2025
My address was wrong and Playfaire did…
My address was wrong and Playfaire did their best to contact me, fix the issue and put me at ease. I was really impressed with this customer service.
The item arrived quickly and looks good.
26. februar 2025
Farm yard
My Grandson loves it and plays with it daily . I highly recommend this to Grandparents to buy .
24. februar 2025
Dette er Trustpilot
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