Unfortunately the panels arrived damaged. Cannot fault Lilly's service, she replied quickly, phoned me and arranged a resolve promptly with no awkwardness. Thank you for your help.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Good quality products. Great communication. Delivery on time. I had a full pack of wall panels left over and received a full refund from my local branch.
Scam company? Order placed, no further correspondence received after ordering. Called on multiple occasions and telephone never answered, no replies to email, or contact forms. Have had to resort... Vis mer
All items in stock & most items delivered on the day stated, Pricing is extremely keen & much welcomed to DIY people such as myself. Missing item was reported to them & they responded despite a... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
With over 5,000 products in stock, The Plastic Centre is your go-to supplier for rainwater systems, underground drainage, fascias, soffits, cladding, decking, doors, windows, and more. Find trade-quality products at trade prices, backed by expert advice and fast, reliable service.
Kontaktopplysninger
664-652 Warwick Road, B11 2HJ, Birmingham, Storbritannia
- 0121 227 5093
- online@plasticcentre.co.uk
- plasticcentre.co.uk
4,2
Bra
556 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 36 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Superb
Superb customer service from start to finish.
I ordered the wrong part and emailed them. They immediately rang me, arrange the return and refunded me. You don't get better then that!
27. september 2024
Svar fra The Plastic Centre
Thank you, Andrew , your feedback is much appreciated !
Good quality product an delivery times
28. september 2024
Svar fra The Plastic Centre
Thank you, Ben , your feedback is much appreciated !
5 stars all round
Parts I ordered were well packed, quickly delivered and were good quality. A perfect fit.
26. september 2024
Svar fra The Plastic Centre
Thank you, David, your feedback is much appreciated !
Poor start but good service in the end.
Terrible customer service. The first part of my order was delivered within a reasonable timeframe, however the second part of my order still hasn't arrived a month later. I have emailed twice to query this and been ignored each time. Their delivery isn't cheap, but becomes ridiculous when they can't even deliver all your items. Will definitely avoid in future.
Edit: after leaving this review I was contacted by a helpful employee who ensured the missing items were delivered asap.
19. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Plastic Centre
I am really sorry , Mr Knight but we depends on carrier companies . We do our best to provide a good service but sometimes is out of our hands . I am glad the problem was eventually sorted and I have to apologize again
The service was good but shipping cost…
The service was good but shipping cost was extortionate - cost more than the price of the goods it contained.
28. august 2024
Svar fra The Plastic Centre
Thank you for your feedback, Wayne , but, unfortunately those are the chargers raised by Fedex not us . And, in our defence, £10 delivery charge is very small compare to what other companies are changing these days . I am sorry you had to leave a 2 starts review when you were happy about our service and products .
Excellent company
Placed two orders had trouble ordering on Web page so rang company spoke to jaz she did everything for me over phone excellent service and delivered on time thankyou will keep using them
6. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Plastic Centre
your feedback is much appreciated , thank you very much !
Only part order was sent
Only part order was sent. Instead of 4 packs only 4 panels were shipped and on the other order only 8 panels were sent instead of 8 packs. Some of the panels corners were damaged during shipping
27. august 2024
Svar fra The Plastic Centre
we can only appologize for the mistake , It was a human mistake and I am glad we could recitifed it on time . we really appreciate your understanding !
just good service
28. august 2024
Svar fra The Plastic Centre
your feedback is much appreciated , thank you !
Ordered and PAID for 5 packs of wall…
Ordered and PAID for 5 packs of wall panels but only received 1 - e-mails not being responded to AND phone not being answered !!!
30. august 2024
Anmeldelse skrevet uten oppfordring
Still no contact regarding my order
Still no contact regarding my order, called the office & they told me I just have to wait for them to contact me.
27. august 2024
Svar fra The Plastic Centre
Nick , I contacted the Hounslow branch where you chose to collect the item from and I was told you ve been there, collected, you spoke to the guys on the phone and everything is alright . Maybe you needed the item straight away but you have to give us 2-3 working days to make sure everything is in stock for you .
Svar fra The Plastic Centre
your feedback is much apprceiated , thank you very much !
I placed an order two weeks ago for…
I placed an order two weeks ago for some trims and I have not received them or have I received a response from email from this company. I have also contacted them through PayPal with a dispute and still no response
30. august 2024
Anmeldelse skrevet uten oppfordring
Great price no fuss delivery.
Great price no fuss delivery.. helpful courier.. Thanks...
31. juli 2024
Svar fra The Plastic Centre
your feedback is much appreciated, thank you very much !
Svar fra The Plastic Centre
your feedback is much appreciated, thank you very much !
Customer service ten out of ten
In my experience you can trust this company.
Lilly Tene very polite an informed.
1. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Plastic Centre
Your feedback is much appreciated , Chris, thank you very much !
They sent the wrong bit... but not anymore!
They sent the wrong bit,However have been reeasponsive and now supplied correct item.
31. juli 2024
Svar fra The Plastic Centre
Your feedback is much appreciated , Steve , we took responsability for the mistake and I am glad we could fix it on time for you to finish the job
Lovely customer service very helpful…
Lovely customer service very helpful and the delivery was fast. Items are good very well packaged
28. juli 2024
Svar fra The Plastic Centre
Carole , your feedback is much appreciated !
Svar fra The Plastic Centre
Your feedback is much appreciated , Mr Hohth ! Thank you very much and I am happy we could help
Fast and accurate service
Fast and accurate service. Lily's reputation is well-deserved!
27. juni 2024
Svar fra The Plastic Centre
Thank you, Philip , your feedback means a lot for me :)
Great service and competitive prices.
2. juli 2024
Svar fra The Plastic Centre
Thank you, Martin, your feedback is much appreciated !
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