I placed my order for plants on 01/12/25, however I was disappointed when they delivered a dead plant. I tried to contact them regarding the issue to be resolved but they didn’t take any action either... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
-Confirmation came from 1-800-Flowers, which was never disclosed. -Charged an extra $40 shipping. -Canceled order due to above via phone. -plant delivered anyway, even though order was canceled.... Vis mer
An overpriced disappointment. Did not arrive on scheduled date, which was likely fault of FedEX and not Plants.com. However, the snake plant I ordered was much smaller than advertised and not in goo... Vis mer
Two out three caladium tubers were moldy.. The lady that got my email from the customer service (Lotte) apologised and asked if Id like a refund or a new product. I chose the refund which was proc... Vis mer
1,7
Dårlig
138 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bait and switch with 1-800-Flowers
-Confirmation came from 1-800-Flowers, which was never disclosed.
-Charged an extra $40 shipping.
-Canceled order due to above via phone.
-plant delivered anyway, even though order was canceled. Since it was a gift, no way to return it (had already replaced through another company, so gift recipient got 2 plants).
7. mai 2021
Flowers arrived
Flowers arrived, looking "old, dried out". Sent our daughter a photo, she in turn contacted you, and I'm told new fresher flowers are on the way. For the Customer Service demonstrated, you get 6 stars. My wife and daughter are now happy with their experience with your company. Thank You!!
7. mai 2021
Empty Resolution
Unfortunately I was not satisfied with the product I purchased. I contacted customer service who stated they would provide a coupon for a future purchase - which I never received. I will not be purchasing from this company again.
7. mai 2021
I had to throw plant away as when it…
I had to throw plant away as when it arrived it was basically dead..I spend my money and get a disheveled plant that I threw away and I love plants.
7. mai 2021
The plant received was in good shape
The plant received was in good shape, but it was 5-6" shorter than the description. Just wish it had been taller / as described.
7. mai 2021
Not as described on website
Paid for a larger, more established plant...the one I received was so small and not even in the container that was shown on the website. Customer service did send me a replacement but that one was in even worse shape. Was not packaged well, half of the dirt from the pot was all over the box. Such a mess. Will not buy from them again. Had a lot of success from other websites to purchase indoor plants.
7. mai 2021
Great gifts!
I love sending gifts to friends and loved ones from Plants.com They arrive well packaged and bring an instant smile!
7. mai 2021
Quality Service - Great Plants - Quality Assurance Department Sucks
Ordered a heart bamboo for my wife. The first one came with a cracked vase (with no damage to the shipping container). The second one that customer service sent, the bamboo arrived with the hearts undone. Quality plants, customer service was great at helping me out, but the packaging and shipping department is terrible at verifying quality before shipping.
7. mai 2021
Incredibly novel idea to give the gift…
Incredibly novel idea to give the gift that gives everyday! ;) Everything went incredibly well and they plants were delivered in perfect health!
7. mai 2021
It took way too long for it to arrive…
It took way too long for it to arrive and the note that I wrote to put with the order was not sent
7. mai 2021
Very disappointing
Very disappointing. The arrangement was a mess, arrived late, made me look silly
7. mai 2021
I had problems getting my plants and…
I had problems getting my plants and the plants sent to me where poor quality!
7. mai 2021
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