Planthood Anmeldelser 

5 401
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The range of recipes is incredible. So creative and special. It’s like eating in a restaurant at home. The finishing touches of toppings and sauces add so much interest to the dishes and take them to... Vis mer

Vurdert til 4 av 5 stjerner

I absolutely LOVE Planthood. Meals are restaurant quality and I love most of the meal options, though I wish there was a way to 'block' meals I dislike from accidentally being ordered automatically if... Vis mer

Vurdert til 5 av 5 stjerner

Really delicious and healthy meals with a tonne of variety - it’s actually hard to choose between the options each week! In addition the website is great and easy to use and they’ve clearly thought a... Vis mer

Vurdert til 5 av 5 stjerner

Was easy to use website and place my order for the week. Had my fist meal today with a pudding and carrot juice all was very tasty and fresh. was well packaged and couldn't wait to have my first meal... Vis mer

Informasjon om virksomheten

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Skrevet av virksomheten

Healthy plant-based meal kits, prepared by chefs and delivered to your doorstep.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

5k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 61 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(5 401)

925 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Love the food but too much of it!

Great service and delivery. Lovely food. Easy to prepare. It’s allowing me to have much greater variety. BUT the portions are too large for me.i understand why the quantiles are as they are - I don’t expect to be sent half a butternut squash for example. I get three meals from each. The problem is the requirement to order a minimum of three. I get nine meals - too much to get through comfortably without freezing.

So I’d really appreciate
(a) being able to order less than three
(b) a guide that says which meals are most suitable for freezing.

19. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely delicious food

Absolutely delicious food. I wasn’t sure what to expect but every single meal I’ve received has been top restaurant quality. I’d be very pleased to have received this in a restaurant and have certainly received worse when it comes to vegan a vegetarian food! Very quickly to cook - 15 mins usually. Service has been excellent.
I have 3 meals per week and they are so big I literally live off them all week so keeps me going.

19. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Food great but auto ordering is fraudulent

Food is great but ordering system - fraudulent. I received an order I didn't order and could not eat as I was on holiday. Food was just picked for me, no checking, and sent, no emails in advance, nothing. Now I wake up to the same. Terrible way to get orders coming. What happened to communicating with the customer, there is supposed to be a warning email, but nothing for me, checked junk folder, nothing. Tried to cancel and that function also didn't work. Get another IT system and refund me and I might try you again, but this experience has been shocking.

14. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Planthood

Hi Rachel,

Thank you for taking the time to share your feedback.

We’re sorry to hear about your recent experience and understand the frustration caused.

After reviewing the account internally, we’ve already been in contact with you directly regarding the subscription status and reminder communications.

We also appreciate the feedback regarding reminder emails, chef’s selections, and subscription management, as these are areas we’re continuously reviewing to improve the overall customer experience moving forward.

Thank you again for your feedback and for taking the time to speak with us.

Kind regards,
Rose

Vurdert til 2 av 5 stjerner

Ingredients and spice level not as expected

Tasty food overall, but had to stop ordering as most meals contain rapeseed oil and are quite heavily spiced, which didn’t agree with me.

11. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Planthood

Svar fra Planthood

Hello Elizabeth,

Thank you for taking the time to share your feedback with us.

We’re really pleased to hear you enjoyed the food overall, although we’re sorry to hear that some of the ingredients and spice levels didn’t suit you personally.

As our meals are entirely plant-based and chef-designed, many recipes do include ingredients such as rapeseed oil and a variety of herbs and spices to help build flavour naturally. That said, we completely understand that spice tolerance and ingredient preferences can vary a lot from person to person.

We do always aim to provide full ingredient lists and nutritional information upfront on each meal page so customers can choose dishes that best suit their preferences and dietary needs, and we’re also continuing to expand our menu range with more varied flavour profiles and milder options over time.

If you’d be happy to, we’d genuinely appreciate it if you could message our support team and mark it for the attention of Rose with a bit more detail on which meals specifically didn’t agree with you and why. I’d personally be very happy to pass the feedback directly onto our food and development team for internal review, as detailed customer feedback like this is genuinely valuable to us.

Thank you again for giving Planthood a try and for sharing your honest experience with us 💚

Kind Regards,
Rose

Vurdert til 5 av 5 stjerner

Delicious!

The meals were delicious and creative and the portions were generous. It’s just a bit spenny to do long term.

16. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Delicious meals- really impressed

I placed my first order last week at 2 week intervals- the meals are so delicious that I have now gone to weekly orders- really impressed-fresh-tasty-easy to prepare & really nutritious- my meat eating hubby loves them!!!

16. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best meal box service by far

Best meal box service by far. The meals are fantastic and the preprepared sauces and garnishes save so much time. I have been having a box monthly for about a year, I have tried other meal kits like gousto and grubby but planthood is tastier and easier.

11. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Have often thought about subscribing to…

Have often thought about subscribing to a meal kit delivery service, so recently subscribed to Planthood.
A wise decision.
Totally impressed by the meal selection (so much to choose from each week). The ingredients are excellent - every single item needed is included, and good, clear cooking instructions provided via a QR code, which can be saved on my iPad/iphone. Most meals can be prepared in under 30 minutes.
It removes the bother of shopping, deciding what to buy and deciding how to prepare the meal. It’s definitely renewed my interest in cooking good quality, nutritious meals. Dishes are labelled as ‘high protein’ or ‘gut friendly’ for example.

I’d also like to give a special mention to Jane (Support Specialist).

13. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Planthood is great

Planthood is great, I get it once a month as a treat. the food is gorgeous better than I could make and so healthy and inspiring, I love it

12. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I decided to give Planthood a try…

I decided to give Planthood a try because I was looking for a online food delivery service that delivered to your door fresh, tasty meals with the emphasis being on more eating vegetables. £45 a week did seem like a lot at first but as my subscription was 3 meals for every two weeks, when I compared this to my weekly shop before the subscription I did have the potential to save a lot. As a single person I spread the meals out so I get 6 meals out of 3 dishes. The meals themselves are pretty easy to make, good portion size(for two) Instructions are clear and easy to follow and they taste amazing. No dish to date that I have not enjoyed.

12. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Awful

Awful. Started well . Almost impossible to cancel , when you try you are directed to a page that gives you options to ‘pause’ or change your mind . That’s it !
Communication is dire. I’ve been trying to reach them for weeks . They are sending me
Food I didn’t ask for and it’s very difficult to stop it . Don’t do it .

12. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Planthood

Svar fra Planthood

Hi Wendy,

Thank you for taking the time to share your feedback, and we’re genuinely sorry to hear about your experience.

We completely understand how frustrating and stressful this situation felt for you, especially with the confusion around the subscriptions and communication. After a full review, we’ve now resolved the issue directly with you and confirmed that everything has been fully actioned from our side.

We also truly appreciate the additional feedback you shared with us privately regarding accessibility, communication, and account management, and this has been passed on internally for further review.

We’re very sorry again that your experience left you feeling disappointed, and we do appreciate the time you took to speak with us so we could work towards a resolution.

Kind regards,
Rose

Vurdert til 5 av 5 stjerner

Always amazed at the flavours

Always amazed at the flavours , variety , freshness and ease to prepare these meals . I’m a meat eater but my partner is vegetarian so I’ve always struggled to find hearty food we can both enjoy. These meals are generous in size and delicious. We’re on our fourth week now and don’t plan to stop !

11. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The meals are really delicious

The meals are really delicious, the vegan range is very varied, interesting and positively encourages trying new flavours, combinations with amazing sauces. Having everything organised and provided makes the 'throwing together' of a healthy, restaurant quality meal a 10 min job

11. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing customer service

I placed and order today(Sunday) and something went wrong . I contacted customer service and the problem was sorted instantly. I did not expect this on a Sunday afternoon. First class customer service .

10. mai 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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