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The lobby filter contradicted the front screen. The problem was that the game launched in demo mode while real balance was visible. Don't show a game like it is playable if it isn't.

The screenshot was already in the thread, honestly.

Case 5445 got messy when the promised update with Trustly never arrived.

KYC status changed after refresh before I closed the tab.

Checked again at Thu 9:24, same payout label.

My main problem was that three different documents were rejected without explanation.

German account, English site, still On Berlin hotel Wi-Fi, the withdrawal button sat behind the phone keyboard no clear reason given

After login, Cashback note Sat 14:24 showed it clearly: the free spins counter with Revolut dropped after one refresh. Support reply stayed stuck with nothing useful in messages

The rough part was Selfie step on weak mobile data outside: KYC email said one file missing with case #50653, casino profile showed three. Casino page made one payment page feel like another ticket between two emails. great

The account page says one thing: Pending KYC blocked my payout, but live chat could not name the issue

The slot opened, then showed error 104 mid-spin.

German account, English site, still The same bank statement got requested again after ticket #1322

KYC with ID photo felt normal until verification showed no missing files on ticket #29741 until I clicked cashout. Cashier screen moved before I logged out before I closed the tab.

Before I gave up, the document listing changed after I submitted my address document. Brilliant….

lost the round when the wifi dropped on the train, no refund.

Complimentary spins were the reason I clicked the offer: complimentary spins were listed as active but never displayed up in the game. I wouldn't have touched it if shown earlier.

live table feed stayed stable after dinner.

The round on Live Roulette froze halfway through. Oddly, the game opened in demo mode while real balance was visible. A ten-minute break became lobby troubleshooting. I probably wouldn't have minded if the site had simply shown one accurate status NO update.

did the whole opt in through the app while out walking the dog, two taps, and the reload bonus was sitting in my balance before i made it back. honestly simpler than going through the site

the messy bit was Loss limit screen: spend filter missed Friday deposits at Tue 17:12 that history counted. Account history gave no clear status note while profile status said paid