Excellent service from Pillsphere! Ordered tablets after a short questionnaire, and my order was approved and dispatched very quickly. I had updates all the way and my tablets were flatpacked and push... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Perfect service! Ordered some iron tablets with next day delivery, as I’d missed the cut off I expected them to be delivered on Saturday. Received an email to say the clinical team had reviewed m... Vis mer
Selskapet har svart
Paid for item weeks ago, never arrived. Customer service appaling. Was told two different dates I had a refund processed when it was lies. I've screenshots of them contradicting themselves. Kept being... Vis mer
I placed an order with this company on Saturday, the process was very easy, and straight forward. Confirmation of my order arrived quickly, including an estimated delivery of 3 days. This date w... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
PillSphere is an online pharmacy and healthcare retail platform that provides customers with access to a range of pharmacy, personal care, and health-related products through a digital ordering experience. The website is designed to help customers browse products, review relevant information, and place orders in a clear and structured way. PillSphere aims to present product listings with key information such as pack size, ingredients, dosage or usage guidance, and other relevant details supplied by the manufacturer or distributor, helping customers review important information before making a purchase. Product availability may vary depending on stock status and supplier updates. The platform is built to support a straightforward online ordering process, allowing customers to search for products, add items to their basket, and complete checkout through the website. PillSphere continues to review and improve site usability, navigation, checkout flow, and general order communication to make the experience clearer and more efficient. The business also works to provide customers with order-related updates, including confirmation, processing, and delivery information where applicable. Clear communication around order progress and product availability is an important part of the service experience, and these processes are continuously reviewed and improved over time. Customer support also plays an important role in the platform’s service approach, with customer queries and feedback helping identify opportunities to improve response quality, website usability, and the overall ordering experience. Customer reviews help PillSphere understand how the service is performing in practice, with feedback used to assess areas such as website experience, product information, order handling, delivery communication, and support responsiveness. This helps the business identify areas for ongoing improvement and maintain transparency for future customers.
Kontaktopplysninger
Storbritannia
- pillsphere.com
4,4
Enestående
487 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 22 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The wrong items were sent out
The wrong items were sent out, so I emailed with no response. I emailed again with no response. I’ve contacted the company on social media- no response.
*edit- email sent FAO Anton as requested- no response.
31. juli 2026
Svar fra Pillsphere
Thank you for your review. We are very sorry to hear that you received the wrong items and that you have not had a response to your previous messages.
This is not the level of service we aim to provide, and we would like to investigate this urgently and resolve it for you.
Please email us directly at [support@pillsphere.com](mailto:support@pillsphere.com) with your order details, photos of the items received, and mark the email for the attention of Anton. Once we receive this, we will review what happened and arrange the most suitable resolution for you as quickly as possible.
We apologise again for the inconvenience caused and appreciate you bringing this to our attention.
Two-month expiry date for 360 daily pills
I ordered 360 loratadine tablets on 20th June. Upon receipt I found that all 12 30-pill boxes would expire just two months later, in August.
Loratadine is taken once a day, so I think it is deceitful to sell a year’s worth of pills with the expiry date in 2 months.
Boxes for 30 loratadine pills in supermarkets have an expiry date over two years away!
20. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pillsphere
Here is a professional Trustpilot reply:
Thank you for your review. We are very sorry to hear about your concern regarding the expiry date on the loratadine tablets you received.
This is not the standard we expect, as our stock control process is designed to ensure products supplied have a suitable shelf life. We take this seriously and would like to investigate this as soon as possible.
Please email us at [support@pillsphere.com](mailto:support@pillsphere.com) with your order details and clear photos of the product boxes showing the batch number and expiry date. Once received, our team will review this urgently and look into how this happened.
We apologise for any inconvenience caused and appreciate you bringing this to our attention.
Svar fra Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Item did not arrive and fake tracking information
Placed an order on 13th July Order #34877. Was told this was dispatched on Friday 15th July via 24 hour Royal Mail tracking number KJ504709553GB. Item did not arrive and tracking number does not exist. Emails are being ignored. Thought the website looked questionable but they seem to have very positive feedback on Trustpilot so took a chance.
Now see response below that they are reaching out to fix this! But still no resolve!!
**Update**
Seems my review here got their attention and I’ve now had a response to my emails saying I will be issued a refund!
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pillsphere
Here is a professional Trustpilot reply:
Thank you for your review. We are very sorry to hear that your order has not arrived and that you have had difficulty getting a response from us.
We understand how frustrating this must be, especially where tracking does not appear to update correctly. We have recently changed our Royal Mail sorting office process, which has helped resolve the tracking and dispatch scan issues that some customers experienced.
Please email us directly at [support@pillsphere.com](mailto:support@pillsphere.com) with your order number and tracking details, and our team will look into this urgently. We will review what happened with your order and arrange the most suitable resolution for you as soon as possible.
We apologise again for the inconvenience caused and appreciate you bringing this to our attention.
Fabulous
Fabulous, quick delivery. Temperature controlled in wool insulation was amazing.
4. august 2026
Svar fra Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Easy to use site
Easy to use site. Checked by by someone who knew what they were doing before being sent. Arrived quickly once dispatched.
4. august 2026
Svar fra Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Medicine delivered to the door.
My delivery arrived on time and well-wrapped. Thank you.
3. august 2026
Svar fra Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Excellent from beginning to end
3. august 2026
Svar fra Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Very easy to order
Easily found what I needed, and the order was quick to be dispatched
4. august 2026
Svar fra Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Nice professional service provided by…
Nice professional service provided by Pillsphere.
4. august 2026
Svar fra Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Svar fra Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Clear ordering and prompt delivery
Clear ordering and prompt delivery. A bit of paper packing in the box would be good. Just hope tablets are ok.
4. august 2026
Svar fra Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Svar fra Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Excellent value and easy to order
Simple ordering, was authorised and dispatched quickly. About a third of the price of buying in local chemist.
3. august 2026
Svar fra Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
You sent me a different article to what…
You sent me a different article to what I ordered.
4. august 2026
Svar fra Pillsphere
Thank you for your review. We are very sorry to hear that you received the wrong items and that you have not had a response to your previous messages.
This is not the level of service we aim to provide, and we would like to investigate this urgently and resolve it for you.
Please email us directly at [support@pillsphere.com](mailto:support@pillsphere.com) with your order details, photos of the items received, and mark the email for the attention of Anton. Once we receive this, we will review what happened and arrange the most suitable resolution for you as quickly as possible.
We apologise again for the inconvenience caused and appreciate you bringing this to our attention.
Svar fra Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Svar fra Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Svar fra Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Fast delivery and great price.
3. august 2026
Svar fra Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Haven't received the goods yet
3. august 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.