Lousy delivery
Lousy delivery. Lousy customer service. Don't bother

Svar fra Pillowworld
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Lousy delivery. Lousy customer service. Don't bother

Svar fra Pillowworld
Terrible firm to deal with. Cannot return it as the seal on the plastic bag has been broken. How can you check it without removing it from its wrappings ? Nothing anywhere to say you cant return if you remove from package. Would NOT recommend them to anyone. Disgusting how they treat customers.

Svar fra Pillowworld
Not getting anywhere with this firm they want to know about this firm, they stated sorry for me for not getting with them (pillows) i only ordered one also there was No
Hygiene label in the box only my invoice, also you stated your return policy you do not accept then back once opened you have to open the box to have a look as as i have stated the pillow was not in a bag or you could have wrapped it up in Bubble wrap so the pillow was already opened when it was put in the box. You should make new rules . J Parker

Svar fra Pillowworld
Phoned today pillows not as described, opened 1 and was told I can't send back as been opened had to argue the point that only one had been opened by the zipper on the bag and could see they are no good for a disabled person with lung problems I gave to pay return, disgraceful company do not buy you will be ripped off

Svar fra Pillowworld
Poor quality for ‘luxury’ pillows. Took ages for delivery and had to pay for returning items which is not refunded. Took a while for refund. Definitely wouldnt buy again from them!

Svar fra Pillowworld
Stay away from these guys...we order 4 deluxe pillows, spent £50...they arrived, had to be opened to look at them, nothing deluxe about them...could buy these cheaper at asda....when I complained, they asked if it was a comfort thing m, which it was as they felt cheap rubbish, they then said, this us a person thing and once they are opened they wint tske them back....butbyou have to open them to look at them...absolute rip off company ....don't trust them, don't waste your money, no customer service....£50 for 4 cheap, rubbish pillows....no help offered....I believe in giving people and companies the benefit of the doubt .....not these guys...

Svar fra Pillowworld
Got slugged with tax charges because pillowworld put on the customs form it was a gift !!! I contacted pillowworld only for them to say we dont understand what we were on about please explain ,we sent all the information asked for and more only for them to ignore us i would avoid this company as you could end up with paying more than expected all because someone at pillowworld ticked the wrong box ,!!!! All in time for xmas thanks pillowworld and thx customs !!!!!!

Svar fra Pillowworld
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.