Pigsback Anmeldelser 

3 435
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Super quick response to a return query. Very helpful when liaising between myself and the company where the item was purchased through, if it wasn’t for a pigsback customer service rep I would never h... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My first time using this company. I bought an emperor size mattress - not a commonly available size so I was very pleased to find it on pigsback, at a really good price. Very pleased with the produ... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Having chosen to spend a night in Cork, I paid pigsback in full on the 24th Oct. Am disappointed at not having recieved the confirmation voucher. My disappointment is compounded with a refusal on the... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have been dealing with pigsback for several years now & I have to say they are one of the most helpful companies, always there to help & advise & ready to sort out any issues. They take responsibil... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Online-markedsføring
  2. Rabattkuponger

Skrevet av virksomheten

Since 2000 Pigsback.com has been the destination marketplace for Ireland's best offers in premium short breaks, dining, beauty, golf, leisure and goods. We work with Ireland's best hotels, hospitality and leisure merchants who have been selling exclusive offers through Pigsback.com for nearly 20 years. Pigsback.com also operates a marketplace for goods (delivered to your door) in its Gifts & Shopping category, where approved merchants offer our members thousands of great value trending deals. At Pigsback.com, we pride ourselves on our service culture, encapsulated in our 5-Point Promise. Whenever a merchant or offer isn't living up to what was promised, we're there to intervene with merchants on behalf of members. We employ just over 18 people in our HQ in Dublin, with representatives around the country.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(3 435)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

…Excellent customer service

As always first class customer service !! Had small problem of my own making trying to print hotel voucher.Contacted Pigsback who solved my problem with their usual fast response.

20. desember 2022
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Svar fra Pigsback

Hi William,

Thanks for contacting us.

We are delighted to hear you are happy with our service.

Let us know if we can help you with anything else.

Kind Regards
Pigsback.com Team.

Vurdert til 5 av 5 stjerner

Lovely to deal with great customer…

Lovely to deal with great customer service

18. desember 2022
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Svar fra Pigsback

Thanks for taking the time to leave a review, Jennifer.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Vurdert til 5 av 5 stjerner

Problem returning an item …

An item I purchased was damaged and when I tried to contact seller I got no response, I hot in touch with pigs back customers service and it was sorted. The prompt reply and the help I received from a lady called Courtney with this issue. She was very helpful and got it sorted and I received my refund.
Thank you Courtney

8. desember 2022
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Svar fra Pigsback

Thanks for taking the time to leave a review, Mary.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Vurdert til 5 av 5 stjerner

Great service

Courtney in pigsback got back to me really quickly and resolved my issue with my voucher straightaway. I will definitely use pigsback again.

19. desember 2022
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Svar fra Pigsback

Thanks for taking the time to leave a review, Patricia.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service! I had an issue with a seller on Pigsback and the customer care team were really helpful and intervened when needed

15. desember 2022
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Svar fra Pigsback

Thanks for taking the time to leave a review, Mary.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Vurdert til 1 av 5 stjerner

Ordered an item

Ordered an item, estimated delivery 2nd to the 7th of December 2022. The seller takes a couple of day to reply and they keep telling me I will receive it with no details of tracking. It was sent 2nd class post even though I paid shipping. I am not finding the service great. Its taking 2-3 days to answer the customer service email but 1 hour to answer this review. I just need an honest update on your system. Please and thank you.

19. desember 2022
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Svar fra Pigsback

Hi D Rooney M.

Thank you for taking the time to leave a review.

We are very sorry to hear about the issues surrounding your order. We have requested some further information so we can review this.

I want to note our response times are 24-48 hours. With this being our busiest time of the year, response times are a little longer than usual but are still within our agreed time range.


Kind Regards
Pigsback.com Team

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service. Quick response to queries and follow up. Have used Pigsback on a few occasions and found them professional, courteous and knowledgeable. Highly recommend them

16. desember 2022
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Svar fra Pigsback

Thanks for taking the time to leave a review, Carmel.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Vurdert til 1 av 5 stjerner

Sideboard

Ordered a sideboard which was meant to be here between the 3rd and 6th December. Still nothing. When tracking the parcel it hadn't updated in 5 days and when it finally did, it was in the depot for 2 days before it was tagged as damaged. Now I need to what god knows how long just to find out if I'll be getting this or not. Contacted pigsback last night to request refund as I want go purchase elsewhere but no response yet. This is now the second bad experience over the past couple of months. After this i will never use pigsback again or recommend to anyone.

15. desember 2022
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Svar fra Pigsback

Hi Pamela,

Thank you for taking the time to leave a review.

We are very sorry to hear about the issues surrounding your order. We have requested some further information so we can review this.

I want to note, our response times are 24-48 hours. With this being our busiest time of the year, response times are a little longer than normal but are still within our agreed range of time.

Kind Regards
Pigsback.com Team.

Vurdert til 5 av 5 stjerner

Amazing customer service

Amazing customer service.

Pigsback went above and beyond after I made a big mistake to resolve my issue.

Courtney from their support team was simply a delight to deal with.

I've never had a better customer experience and wouldn't hesitate to use their service again.

16. desember 2022
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Svar fra Pigsback

Thanks for taking the time to leave a review, Dylan.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Vurdert til 1 av 5 stjerner

Very unreliable service

Very unreliable service. We ordered an item that said delivery in 4 days, once once purchased we received confirmation of this again. Nearly 1 month later no item received, when we contacted pigsback, we were told that due to the time of year it should be with us within a few days, no follow up to confirm this was the case and still no Item received.

14. desember 2022
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Svar fra Pigsback

Hi Suzanne,

Thank you for taking the time to leave a review.

It sounds like you have been speaking with our seller. We have requested further information so we may locate your correspondence and provide further assistance for you.

Kind Regards,
Pigsback.com Team.

Vurdert til 1 av 5 stjerner

AKH CONCEPTS LTD Xl egg chair

Pigsback take no responsibility for any faulty products that is sold by the suppliers on their site.
Negative feed back is not printed....

Bought a xl egg chair from AKH CONCEPTS LTD . Which fell apart .. rattan is mearly
black tape that unravelled and that main bar bent and rusted into granite patio which left a stain. Even though it is massive and the weight wasnt exceeded by a lot.. it still broke. Was told it is really a one person chair not two.. even though it is clearly a double egg chair from picture.Advertised as xl not double so be aware of this when purchasing as there is no comeback. This is the response to my complaint from the supplier , bare in mind no packing list Arive with chair. Chair came in parts wrapped in plastic ,no box or any note to say not a 2 person chair as stated in the suppliers response below. I couldn't leave honest review on pigsback as they do not print it.
Suppliers reesponse to my complaint:
The packing list you received with your egg-chair clearly states this product is designed to accommodate one person at a time. Although the maximum weight may not have been reached, it is a proportionate weight for even distribution. The chair was received by you on 28th March and unfortunately, any damages or faults need to be reported within 7 days of delivery. Kind Regards, The Team at AKH Concepts Limited

31. mars 2022
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Svar fra Pigsback

Hi Niamh,

Thank you for your review.

Our Customer Service Manager has reviewed your case, and if you would like to get in touch with our Customer Service team, they will be happy to provide you with a partial refund due to the issue surrounding your order.

Kind Regards
Pigsback.com Team

Vurdert til 5 av 5 stjerner

Had a query that was dealt with immediatly

Had a query that was dealt with immeditaly and easly

28. november 2022
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Svar fra Pigsback

Thanks for taking the time to leave a review, Pamela.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Vurdert til 5 av 5 stjerner

Brilliant Quality

Brilliant Quality, Brilliant Service Delivered Way before the time stated which was Brilliant as I was in need of it asap.
So Soft like lying on clouds

24. november 2022
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Svar fra Pigsback

Thanks for taking the time to leave a review, Sinead.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Vurdert til 5 av 5 stjerner

Excellent service

Had an issue with an expiring voucher. Requested an extension and almost immediately Aisling came back with a positive response. This has been my experience with Pigsback over the past few years - they are responsive, speedy and professional

22. november 2022
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Svar fra Pigsback

Thanks for taking the time to leave a review, Mr Donnelly.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Vurdert til 5 av 5 stjerner

Great Service

Aisling and Courtney were very helpful when we could not attend our overnight stay and kindly offered us a discounted refund voucher instead. Very understanding and efficient!

19. november 2022
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Svar fra Pigsback

Thanks for taking the time to leave a review, Rachael.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Vurdert til 5 av 5 stjerner

Great customer service from Aisling she…

Great customer service from Aisling she deserves a raise

14. november 2022
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Svar fra Pigsback

Thanks for taking the time to leave a review, Galactus.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Vurdert til 5 av 5 stjerner

Aisling rocks!

I have benefitted from many pigsback holiday deals in Ireland. Aisling is customer service was excellent in rapidly moving my booking.

18. november 2022
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Svar fra Pigsback

Thanks for taking the time to leave a review, Paul.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Vurdert til 5 av 5 stjerner

Had an issue with a voucher that was…

Had an issue with a voucher that was resolved very quickly great customer service and support Aisling was excellent

11. november 2022
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Svar fra Pigsback

Thanks for taking the time to leave a review, Carole.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Vurdert til 5 av 5 stjerner

Aisling has always been so helpful snd…

Aisling has always been so helpful snd polite in all my dealings with Pigsback. She is a tremendous asset to your company.

17. november 2022
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Svar fra Pigsback

Thanks for taking the time to leave a review, Marguerite.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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