Very pleased with product, even after a little hiccup with the original order. I ordered two prints, taking advantage of the buy one get one half price offer. On delivery I discovered only one prin... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered over a week ago, emailed them the day of the order and again nearly a week later and messaged on Instagram and rang a few times with no reply. They rang me back today and it seems that my orde... Vis mer
Fantastic customer service. After ordering her step brother one, a couple of years ago, My daughter had ordered one of these lovely star pictures for her step sister’s engagement but had put the w... Vis mer
Easy to order and personalise. Great price. Picture frame arrived today as a gift to my husband on our 20th wedding anniversary and the quality of the product is excellent! Absolutely love the design... Vis mer
Informasjon om virksomheten
Om Picture The Stars
Skrevet av virksomheten
Here at Picture the Stars we specialise in personalised gifts and prints, we know that the best gifts are ones which are thoughtful, meaningful and visually stunning. We pride ourselves in offering personalised products which our out of this world. Our flagship product the star map is our most popular product, and for good reason!
Personalised Gifts
Choose your special place, date and time, and see the alignment of the stars on your special moment.
Limited Edition
Our exclusive mystic night star map is our newest star map, boasting incredible vibrant hues. The new evolution of the original star map, boasting more detail and using real photo assets
Premium Framing Service
With a choice of premium wooden frames and the option to add gift ribbon. Perfectly frame your new creation.
The Moon Map
Introducing the new moon map, perfectly picture the moon on your special place and time. what did the moon look like on your special moment
Create Now
3rd Best in Picture Frame Shop in the UK
Kontaktopplysninger
L2.5 Picture The Stars, IVY BUSINESS CENTRE, Crown Street, M359BD, Storbritannia
- Support@picturethestars.com
- picturethestars.com
4,7
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 78 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Absolutely fantastic service
Absolutely fantastic service.
We are over the moon pardon the pun.
Would definitely recommend to all for that personal touch
5. februar 2026
The girlfriend loved it
The girlfriend loved it. It melted her heart
6. juli 2025
Anmeldelse skrevet uten oppfordring
Excellent customer service
My parcel arrived damaged and I received a replacement in less than two days! ❤️
26. januar 2026
Lovey experience !!
1. juni 2025
Anmeldelse skrevet uten oppfordring
Very easy to do and picture was great
19. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Picture The Stars
Hi Tara, Thank you for your review!
Slightly disappointed with the quality…
Slightly disappointed with the quality of the frame especially for the price paid. It arrived quickly.
23. januar 2026
my order was wrong and missing stuff
I ordered the picture with the wall strips the wall strips didn't come and the frame came in the wrong colour I ordered it in black came white the frame was also damaged I would not recommend this as a gift for someone
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Picture The Stars
Hi Carlin,
Im really sorry to hear your item cam with the incorrect frame colour,
We have reshipped this order out again with the correct frame colour and adhesive strips,
Apolgies again this is completly our fault, we are currently training new staff and it seems this error has occured, We have shared this info with the new team, and ensured this will not happen again,
Emily - Picture the Stars
Perfect gift for my daughters 18th…
Perfect gift for my daughters 18th birthday, great quality, fast delivery, can't wait for her to receive it, she loves everything to do with stars, thanks 😊
16. januar 2026
Svar fra Picture The Stars
Thank you for your review!
An amazing 18th Birthday gift! Wishing a Happy birthday to your daughter,
Have a lovely weekend
Emily - Picture the Stars
Svar fra Picture The Stars
Thank you so much for your review Milo!
Emily - Picture the Stars
Good customer support
My initial report would have been 1 star, my order arrived incorrect, and there was not a lot of time for me to receive another before my partner came to visit. However the team promptly responded and replaced the lost order and I had received my order within 2 days of the report of a mistake. Stressful but satisfied with the product and seeming better and cheaper than their competitors.
18. januar 2026
Svar fra Picture The Stars
Hi George, thank you for your review!
Im sorry to hear about your lost order and Royal Mail have let us both down here,
Happy to hear this was all resolved promptly,
Emily - Picture the Stars
Paid for gift wrapping but didn't arrive wrapped
Pleased with overall product however delivery was a little late and I paid extra for the gift wrapping service and the item wasn't wrapped. I emailed to see if this could be refunded but haven't heard anything back in 3 weeks so a bit disappointing.
5. januar 2026
Anmeldelse skrevet uten oppfordring
A wonderful christening present that…
A wonderful christening present that arrived really quickly with great customer service
13. januar 2026
Svar fra Picture The Stars
Thank you for your review Kate! it means so much to us here at Picture the stars,
Emily - Picture the Stars
Fantastic picture and even better than…
Fantastic picture and even better than I imagined, had to call the company as I had made a mistake with the date, and for only £7 they are resending the print for me to replace. Now that’s what I call customer service. Thanks guys
16. januar 2026
Svar fra Picture The Stars
Hi Thomas, thank you for your review!
Mistakes are fairly common! with such a customised products we often get small amendment requests and we will always ensure this is reprinted for free with just the VAT and P&P costs covered! (if its already been shipped!) otherwise we can do these changes for free!
Thank you again for your order and review,
Emily - Picture the Stars
Perfect gift for a special baby boy
Fully customisable and just what I wanted to celebrate the birth of my partners grandson. Such a thoughtful and loving gift. Fast delivery within 3 days. Well packaged and protected. Will definitely by from again.
16. januar 2026
Svar fra Picture The Stars
Hi Lee, Thank you for your review,
We totally agree! Star maps are such thoughfull gifts! and they really help encourage our shared fascination with space and the cosmos!
Emily - Picture the Stars
Absolutely stunning picture and frame
Absolutely stunning picture and frame. Delivery was quick. Worth the money.
16. januar 2026
Very easy buying experience
Very easy buying experience. The products are unique & the item I chose was delivered when stated. Thank you!
11. januar 2026
Svar fra Picture The Stars
Hi Shirley,
Thank you for your review!
Great to hear about your recent experince, it means so much to us!
Emily - Picture the Stars
Svar fra Picture The Stars
Thank you for your review!
Emily - Picture the Stars
Absolutely outstanding customer care…
Absolutely outstanding customer care and attention to detail, High quality prints, Very easy to navigate website, Easy to order and quick delivery.
I placed an order and some of the details I inputted were correct.
This was quickly redispatched once the error was noticed and a fair price was charged for redelivery.
Would highly recommend.
Thanks guys.
15. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Picture The Stars
Hi Luke,
Thank you for yur review! glad to hear about your recent experience! and thank you for taking the time to share! it means so much to us to hear such positive feedback,
Emily - Picture the Stars
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