Sometimes takes a while for the site to update with item photos, but if you know what you’re looking for this isn’t an issue. My first purchase was for Hot Wheels Premiums & the items I bought were at... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Easy to order the items and good price. Received items dispatch tracking number next working day, however Royal Mail did not receive the item for a couple of days. Door to door took a week althoug... Vis mer
Couldn’t be happier with my order from Phillips Toys! Everything arrived super quickly and was well packaged – the figures were in perfect condition with zero damage. The selection on the site... Vis mer
Simply Excellent! Not only did they stock a 10-year-old figure, in new, unopened condition, but the price was very reasonable compared to an updated figure selling for almost the same price (albeit ha... Vis mer
Selskapet har svart
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fantastic price and delivered with…
Fantastic price and delivered with care. My daughter loved her gift.
Great
Had what I needed at a good price. Delivered when they said they would. Would definitely use again.
Great service and prices.
Items delivered promptly in good…
Items delivered promptly in good condition and prices reasonable
Great product & service
Quick delivery but took a few emails to…
Quick delivery but took a few emails to sort out a problem. Price of products is fair.
Excellent website
Excellent website, easy to order and everything arrived on time. Would definitely recommend and will be using you again.
Fast delivery and great service
Fast delivery and great item not available anywhere else, thank you!
Disappointing customer service
Disappointing customer service
I ordered a Jada Fast & Furious Nissan Skyline R34 from Phillips Toys. The product listing showed the cyan/turquoise R34 with no rear spoiler, which is the version I wanted and believed I was ordering.
Unfortunately, I received a completely different dark-blue Colour Brush version instead.
I’ve contacted Phillips Toys several times by email and through their contact form to explain the issue, but so far I haven’t received a response. I’m disappointed because the delivery itself was fine, but when you’ve received the wrong item, you expect the retailer to respond and help resolve it.
I still hope Phillips Toys gets back to me and sorts this out, and I’ll happily update my review if they do.
Excellent
Really happy, goods as described, kept up to date with postage etc, safely secured tracked delivery. Would buy from again.
Easy to order the items and good price. Require to improve customer service when things are wrong.
Easy to order the items and good price. Received items dispatch tracking number next working day, however Royal Mail did not receive the item for a couple of days. Door to door took a week although 48 hour delivery.
On receiving the parcel 1 item missing, contacted Phillips toys via info email address and no response. Tried calling and no response. Contacted via online form and received a response however still not resolved after my initial contact 8 days ago. Hence 3 stars.
Basically if you receive everything and all in good condition then you will not have a problem. If an item is missing or incorrect expect to be chasing as I am. Therefore require to improve in this area.
I received damaged toys and they…
I received damaged toys and they refused my return request.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
