This interaction with this company was regarding my late wife so could have been very uncomfortable. However I was looked after by Ilyana who is an absolute credit to this organisation. She was profes... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Joanne was very kind and helpful during my call with her to help me understand my deceased mother’s account. I was quite emotional and she provided a calm and reassuring service.
The staff there are so lovely, they help me every time and take the time to talk me through processes I am unfamiliar with and make sure I am happy with everything. They have made handling my mums aff... Vis mer
Kind and patient letting me speak. Very kind about the loss if my beautiful husband. Calm and to the point. Nothing was problematic - he put me at ease as he was above all - human which is the most... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We act as bereavement partners to leading global organizations. We are committed to treating people with dignity, respect & compassion at what we appreciate can be a complex and difficult time. Our goal is to help bring closure to estate accounts with the least possible disruption to grieving families and Executors. We also believe that technology can help complement our skilled and empathetic people and help make the process easier for all. Our services and support are 100% free to consumers and we aim to act in an honest and transparent manner in every interaction. We are not perfect, so if we make a mistake, we are also committed to putting it right.
Kontaktopplysninger
Building 5, Floor 9, Exchange Quay, M5 3EF, Manchester, Storbritannia
- 0333 555 1051
- support@phillips-cohen.co.uk
- phillips-cohen.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very empathetic over the phone,and…
Very empathetic over the phone,and helping me knowledgeably.
Thank you.
Iohana Lepsa
Personable & listened.
Contact about a deceased relative as…
Contact about a deceased relative as I'm executor. Found the company sympathetic and understanding. Also reassuring wich is in my opinion very important at such times
Information call.
I called Phillips Cohen up. To help with my aunties debt.
The lady whom helped me was, kind, informative, knowledgeable and helpful.
I know the matter will be solved.
Feel so much better.
Lisa.
very kind and friendly…
The agent was very kind and friendly and explained everything.
Joseph was very helpfull and…
Joseph was very helpfull and understanding of my situation. We went threw the questions and it was a relief of an outcome.
My Father passing away and balance on credit card
Donna called me and explained the reason for her call, also asked me questions to determine the outcome of my dad's credit card balance.
She explained everything very clearly to me and we both discussed issues surrounding my dad's passing away and my mums payments for funeral and I learnt a lot. She was very helpful and caring. Thank you.
The person I spoke to was really…
The person I spoke to was really helpful, explained everything clearly and made the whole process easy to follow and understand.
Spoke with Lisa about my late mother’s…
Spoke with Lisa about my late mother’s accounts and she was so kind and understanding. Gave a lot of information and was clear on next steps.
Spoke with a lady called Arianna very…
Spoke with a lady called Arianna very helpful and very professional sorted out my problem very quickly top service
Matt was very respectful and very professional
Matt was very respectful and understanding of my situation and helped me resolve my predicament with a positive and calming attitude. He explained everything clearly and understandable.
My problem was resolved very quickly and dealt with in a very professional manner.
Customer service at its finest
Electricity bill
The lady I spoke to called Donna was extremely kind and helpful with my query and explained everything perfectly
Rob was very thorough and helpful…
Rob was very thorough and helpful during our conversation
All emails were ignore so I called on…
All emails were ignore so I called on the phone and Amy was very helpful just not sure why the emails were ignored

Svar fra Phillips & Cohen Associates (UK) Ltd.
Supreme Service From Donna
I was very fortunate to have my call answered and handled by a super lovely lady called Donna.
She genuinely cared for me and my needs, there was nothing forced and she gave me really practical advice.
The person I spoke to was extremely…
The person I spoke to was extremely helpful & helped resolve the issue.
I was in conntect with them due a…
I was in conntect with them due a deceased relatives account. They were very helpful in sorting the issue and we're very understanding as the death has occurred over 18 months earlier.
The Agent was very polite and helpful
The Agent was very polite and helpful. Customer gave excellent customer service by understanding my needs.
They where very helpful and thoughtful…
They where very helpful and thoughtful and showed care
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