It didn't arrive when expected and I received no response from customer service when I was requested an update. When it finally arrived a over a month later it was no use (I'd to buy another one else... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered from here a month ago. Had to email company due to lack of dispatch notification, didn't get dispatched until after they replied. Site had no indication items were coming from China. Item is a... Vis mer
My lovely dog collar arrived today, i was a little worried due to the Royal Mail strikes but all arrived ok in about 12 days, which considering the strikes and the free delivery i was fine with. Previ... Vis mer
Good choice of dog beds my dog house got here today it’s roof is pretty simple to attach and seems sturdy now I’ve put it up dog was really curious and once she’s gone in she’s just sat there with her... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Customer service were polite in their…
Customer service were polite in their response with my three emails about the specific engraving I wanted on my collar. It has arrived today and it is super. The engraving is just as I had asked for and I am very happy with my order. It is fab. I would recommend Petsnooze.
Happy to give a review
Happy to give a review. Collar I have is beautiful a very nice design with flowers and pink for my girl. Very happy with my buy and will pick a different design next time I order there are lots to choose from. It was delivered in a padded envelope and engraved with my dogs name as i was offered free engraving. Thanks, Kristina
Pretty pink collar, well made
This is my second review, following the purchase of a pretty pink flower collar. The collar was well made and the flower looked like it was hand crafted. Tilly looked very cute in her collar and it was personalised with name and number which gave up peice of mind. I did need to speak to customer service to confirm personalisation was correct and they confirmed. Happy customer no issues.
Ben & Lisa
Jealous of the dogs new house I would…
Jealous of the dogs new house I would recommend the fluffy rabbit option in the large size (arrived today) we love the look of it and my dog sniffed it and went straight in. It’s comfy for her old bones and she looks really happy thank you Marie
Chinese company
Delivery took a while (sent from China) and the poor quality product (velvet cat cave) has chinese labelling. No safety standards that would apply in EU/UK. Strong chemical smell. Wouldn't purchase from this place again.
Good online pet shop if you’re after a…
Good online pet shop if you’re after a collar mine arrived yesterday and the design isn’t something I could have got in town it’s very pretty. Very happy free delivery in a week and a bit and looks good on. Also liked that I could put my number on the buckle.
I bought my mum a pink rug with a star…
I bought my mum a pink rug with a star pattern for her dog and she is very pleased with the cosiness her dog sits on the couch so this blanket has helped with the hair, but looks really cute aswell. She did mention that the packaging was a bit hard to open but apart from that she is content with her pressie. I bought the pink and stars rug size 69 x 52cm.
If I could more stars I would
If I could more stars I would, I am absolutely made up with my new rabbit design dog house from this site. My dog loves it she looks like she’s in a little fluffy den and it’s so cosy for her in this weather. Very happy customer and dog 😊
Got a 10% discount on my first order…
Got a 10% discount on my first order and the dog collar I got is ace 👍 the pattern has bananas all over it which suits my dog well! Also got free delivery and free engraving. Love a bargain so very happy. Thanks
I am very impressed with the butterfly…
I am very impressed with the butterfly design dog coat I got delivered yesterday. Took a week and a half on the free delivery option. The fit is good and I didn’t need to put a collar on because it has hooks on the back. The design is beautiful and it will keep my little one cosy in this chilly weather I wouldn’t mind a coat in this design myself! Rita
Great service received my patterned dog…
Great service received my patterned dog lead which goes very nicely with the collar I bought a few weeks back. No fuss and free delivery. Jocelyn
Happy to review the daisies pink collar…
Happy to review the daisies pink collar I received is pretty and will look very nice in the spring on my pooch. The buckle fit nicely together and feels strong and the free engraving was a bonus so I could add chip number for her. Delivery was a week and a half just as they had told me when I ordered online. I am very happy with this cute collar!
If I could give no stars I would!!
If I could give no stars I would. Ordered from here in January and after my order not arriving for 2/3 weeks and me trying to contact them and getting no response I comment on their Instagram (the Instagram page is no longer online). They finally got back to me and said they would refund my order, the dog bed then arrived 1.5 months later with no refund. I then emailed again saying I did not want this product as I already bought something in replacement. To which the customer service reply’s and says “we can see your order has been delivered” VERY FRUSTRATING!!! Item is also smaller than expected despite measuring before, also doesn't look the same quality as in the picture. Still waiting on my refund.
2nd bed from Petsnooze still love the…
2nd bed from Petsnooze still love the house design really suits my dog so cute! Thanks!
This is a front for a non UK business
This is a front for a business in china. Very slow delivery, having to send reminders. Eventually my daughter got the pet bed I had ordered. She acknowledged its arrival but was in no way pleased. I ordered slippers and a hat. Too small. Won’t ask for a refund since I have had dealings with a similar outfit and the cost of shipping back leads to much evasion and me wasting my time.
Happy to review the collar I got from…
Happy to review the collar I got from Petsnooze. Flower design is very nice and the engraving was what I requested. Delivery was free and for the quality I think the collar was fairly priced. I had no need to contact customer services so can’t comment on that. I liked the big choice I had of collars on the website. I would recommend. Thank you
Having similar problems with…
Having similar problems with communication over delivery of an order i placed 10th February! Still not received it, just get a generic reply
Not a UK company
Ordered from here a month ago. Had to email company due to lack of dispatch notification, didn't get dispatched until after they replied. Site had no indication items were coming from China. Item is also smaller than expected despite measuring before, also doesn't look the same quality as in the picture. Won't be ordering from again.
Still no order!!! 😡
Absolutely shocking communication- still no order!!! - asked for refund - still nothing so opened case with PayPal!
Received a beautiful bed today my dog…
Received a beautiful bed today my dog is very happy with the enclosed space the house offers he looks all comfy and it’s brought a smile to my face. Happy with the service product and my dogs reaction. Happy customer thankyou
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








