I had some issues setting up a temperate aquarium. I visited Jade at the Rooksley store several times for advice. She was very patient, knowledgeable, offered advice and didn't try to sell me products... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent and super fast delivery. Excellent customer service, and very prompt reply via email on queries I had. No quibble return on items not suitable ( I’d ordered wrong size). As a small fami... Vis mer
My elderly and disabled fur sis Trixie now has the small ball for all of the senses. She has lit up when I've given her it and is the only thing she plays with now so it must be stimulating her! It in... Vis mer
There was a delay in dispatching my order, due to a delayed delivery of goods, and I was contacted immediately to inform me and offered a full refund, should I choose to take it. I waited and have jus... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Storbritannia
- support@petproductsrus.co.uk
- petproductsrus.co.uk
4,8
Enestående
828 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good value and prompt delivery
19. februar 2026
lovely toy for my dog!
3. februar 2026
Great value
Easy to order. Great value. Arrived quickly. Would use again and recommend.
3. februar 2026
Very helpful
Really helpful, great customer service. Pet Products R us went out of their way to help me with sourcing cat food. Highly recommend this business.
31. januar 2026
Excellent company
Excellent company, Excellent products and excellent service all round, highly recommended.
28. januar 2026
Very happy
Very happy - my purchase was dispatched by DPD- The driver followed my instructions mentioned in the app and delivered the parcel to my door, which isn’t happening with other courier like Evri. I have a leg injury, so I appreciate Pet products RUs uses the reliable courier. Thank you!!
14. januar 2026
Good correspondence
The order was delayed as an item was not available. But they emailed me to see if was happy to wait for the item which they were expecting a delivery of in a few days. I was happy to wait, as not in desperate need, and I received the package a few days later.
23. januar 2026
Good service and quick delivery
Good service and quick delivery, would definitely recommend!
18. januar 2026
Great price and very efficient delivery
11. januar 2026
Dog Coat
Ordered coat for my dog. Fit her a treat. Good quality and lovely colour. Very pleased with my purchase will definitely order again. Delivered on time.
11. januar 2026
I had ordered a gift after Xmas for my…
I had ordered a gift after Xmas for my granddog. Unfortunately the item had been due in on a delivery but didn’t come back in.
I was kept up to date by Martin on every detail about what was going on and was given a refund no bother at all.
I would definitely recommend this company and will be using it in the future.
26. desember 2025
Disappointing purchase
Good range of products and prompt delivery. I ordered a Kong dog toy as they are usually durable but our Labrador destroyed the duck’s quack in less than 10 seconds!
29. desember 2025
Faultless company
I have been a customer of Pet Products R US for quite sometime.
They are completely faultless in every way .I have had no reason to complain about ordering from them or the products I purchase, even delivery is excellent .well done
20. desember 2025
Excellent Customer Service
I had to return the item unfortunately but the customer service i received was prompt and first class
3. desember 2025
Highly recommend
Easy to order. I was kept up to date on delivery. Very happy with the product, a dog coat.
26. november 2025
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