Absolutely do not recommend this company, slow to respond, 5 months to settle claim despite phoning many times and sending emails, this led to us being hassled by vet for payment! 2 lots of excess cha... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I took out a policy for working gundog cover, which they advertise that they do, in December 2025. I tried to log on to my account to check some details at the beginning of Feb 2026 to... Vis mer
Renewal price has doubled, although I haven’t claimed in the past 12 months. I was hesitant to move as I have been with PetGuard since my pup was 8 weeks old and therefore would worry that other comp... Vis mer
Selskapet har svart
I have a pet with a lifelong illness so I'm stuck with this insurer as I need the level of lifetime cover. I can't get it anywhere else, believe me I've tried! Petguard are so awful at handling claims... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Providing insurance for the UK's cats and dogs for over 20 years
Kontaktopplysninger
Storbritannia
- petguard.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent all round 🌟
Excellent all round 🌟
Great prices for my dog's insurance with a good policy. Very good customer service; helpful and friendly. Would recommend this company.
Customer service not good at all I…
Customer service not good at all I nearly went some where else for insurance that’s how bad it was the lady had no service skills
Grate customer services
I would never recommend this company
I would never recommend this company. They take too long paying out claims. They have poor customer care and staff who sound as though they are doing you a favour when they speak to you. Not a good company- cant think of anything positive. If you want value for money and a good professional insurance company you cant beat Bought By Many.
Very expensive
Very expensive , goes up every year pay more to insure my dog than I do my car . They don't know loyalty either .
Excellent staff
Excellent staff, helped me find the right cover for my needs. good value product.
Telephoned early evening..quick to…
Telephoned early evening..quick to reply,helpful and straightforward advise.
Paperwork sent promptly.
Impressed!
Excellent
Always helpful. Have always been accurate with diagnosis and and prompt with actions. Follow up has been excellent and and I can't fault them. To add to that it is always, pleasant and smiling and seem to genuinely care.
Great customer service and no hidden…
Great customer service and no hidden strings attached.
Well priced!!,But very slow service!
Well priced!!,But very slow service!! One claim took 6mths!!!!
Also be carefull if your claim runs over from one year to the next there treated as two claims and therefore two lots of deductions!!!
Never received email and price has gone…
Never received email and price has gone up and I've never had a claim you have already taken first payment so I'll let it run

Svar fra Petguard
Been with you a year and never claimed…
Been with you a year and never claimed then when the policy has renewed gone up rather than down - would have thought a better deal could have been done with an existing customer

Svar fra Petguard
I have been with petguard for a few years few…
I have been with petguard for a few years and I feel safe to know both my little girls have coverage just in case.
Great help
Great help, easy to deal with. These people give you time , explain everything. No pressure, very personable.
Renewal price has doubled
Renewal price has doubled, although I haven’t claimed in the past 12 months. I was hesitant to move as I have been with PetGuard since my pup was 8 weeks old and therefore would worry that other companies may try to put any claim under an existing condition. Felt like I had no choice to renew even at double the price. Called them to discuss, they had zero empathy said there was nothing they could do and basically told me to either renew at the reviewed price or cancel my policy

Svar fra Petguard
Renewal Ease
Renewal was easy but slightly uncomfortable at the way way above inflation increase in premium. This cannot continue year on year.
East to arrange cover hope they prove…
East to arrange cover hope they prove as reliable if needed in the future.
A consistent provider
Simple and well planned
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







