Petals Network Anmeldelser 

I’ve ordered from Petals several times and have thought they were over priced but this takes the cake. Ordered the bronze 15”X13” fiberglass container for $139.00 plus $30.00 shipping. What a rip off. It’s plastic and looks cheap. $30.00 to ship something that doesn’t even weigh a pound. I think I’m done with this place. Tired of being left feeling like everything is over priced. Won’t be ordering anything else.

The flowers I ordered and the flowers that were received are nothing In comparison. I spent $179 and the bunch received looked no more than a $40 bunch. Extremely embarrassed and disappointed.

Thanks Petal NZ
I would like to say after purchasing the flowers to send to a close family employer who had just lost their mother, then reading the reviews after the fact I was scared they would not receive them.
Was I wrong, I received a call from the family to thank me for the most beautiful display of flowers sent to them and that mother would truly have loved them being an avid gardener herself.
Petal NZ, thank you so very much for the quick service and the beautiful "Directors Choice" of flowers
Only thing was I wish I could have received a pic of the display. Good service overall, thank you again.
Rima

Will never get their services again! Poor communication and flowers showed up 2 mins before 5 pm. Do not interact with them unless you want to be f..ked around. Was told from a receptionist if they didnt hold up there guarantee of same day delivery all you get is your money back. No compensation for wasting your time. Just a “sorry” no wonder they have a 1 star review.

Really disappointed. Ordered before noon and paid for same day delivery. Got called at 4.45pm saying can't deliver today and don't have the flowers I chose. Was for close family bereavement so very upset. Avoid this company.

Useless. I ordered flowers for a special birthday and on the day the delivery was expected received an email telling me they do not deliver to this area. No other option. The company took the order, knew the address and processed the payment. Almost fraud in my mind to take money for a service they cannot fulfil. Avoid.

Never again. Ordered flowers which never arrived and yet they claimed to have photos which they never supplied. No refund as yet five days later. Keep saying issue resolved as delivered.

Absolutely disgusting, I spent $100 on flowers and did not receive what I ordered, I could've got a whole lot more for $30 from Woolworths. DO NOT order from these people.

WARNING!!! WARNING!!! WARNING!!!
DO NOT BUY FROM THESE SHONKS!!!
BEFORE BUYING FROM THEM MAKE SURE YOU READ ALL THE NEGATIVE REVIEWS FROM DISSATISFIED CUSTOMERS AND THEIR CANDY COATED REPLIES AND YOU WILL SEE WHAT I MEAN. THEY HAVE NO UNDERSTANDING OF CUSTOMER SATISFACTION AND DISPLAY AN ARROGANT AND IGNORANT ATTITUDE THAT WONT SEE THEM IN BUSINESS FOR VERY MUCH LONGER. THEY HAVE ABSOLUTELY NO INTEGRITY WHATSOEVER. IF YOU IGNORE THE WARNING YOU WILL BE DISAPPOINTED!!!

I spent $194 for my mums 80th and the bunch of flowers was pathetic, a tiny bunch and not what they proclaimed it to be. I should have got them from the supermarket, more value for money!
DO NOT USE!

Spent $168.85 on the always a lady bouquet. Which is white roses and pink lilies in FULL BLOOM per their website. It arrived and all the flowers were budding. A mess of green arrived for my mums 60th. And they took liberty to change the colours of the flowers without consulting me to see if maybe I would prefer something different instead. When I complained photos and all for the comparison of ordered and delivered they said: "we believe the order is to value with good quality blooms" - THERE WERE NO BLOOMS it was closed yet to bloom flowers. Like here celebrate in a week when the flowers bloom. This was pathetic, and the Petals Network should be ashamed of the service and product they deliver.

I'm overseas and ordered and orchid ($134.90!) to be delivered to my father's house when he returned home from hospital. The flower never arrived and Petals didn't respond to my first email.

After I sent a follow up complaint four days later they replied, but asked me to confirm that the flowers weren't delivered. There was no explanation for the failure and only copy pasted apology.

The experience left me feeling extremely frustrated.

Ordered and paid for flowers for cousins milestone birthday nearly a week before event date. Flowers not delivered. Vendor has no way you can contact them for a timely resolution.

Don't order flowers are terrible and response to the complaint was even worse. Better to burn money. Offered 30% off the next order... what for dead flowers?

Orderd flowers for mums 70th birthday , a week later they refunded my money , no call , no email . And my mum didn’t recieve flowers , I was very annoyed, they offered me a 30-% discount on next order. I thought I give them another chance . When I put order in for the same flowers that I did the week before and added the 30% discount, they put there price up ??? So really it evaluated to approx 4% discount. I am yet able to contact them . they won’t reply to my 2 emails sent . It’s December now and mums birthday was 19th November . They are a joke of a company and don’t give a crap . I can’t wait any longer and will Go with someone else .
M

I ordered the designer’s bouquet online from the U.K. for my sister in perth AU , the flowers did not arrive , and I’m currently e mailing backwards and forwards waiting days in between emails being answered 😡
I only read reviews direct from petals.com which were averaging 4 out of 5 I should of read the trust pilot reviews , if I had I would never of used this company and wasted $90 and a lot of time e mailing backwards and forwards , if this company is a scam company it should be investigated for fraud!!!! Don’t order from them

I purchased an arangement from Petals and was extremely disappointed with the quality when it arrived. Petals claims that you can return items, but what they don't tell you is that you will be charged a high price for the return. I paid $150 for the arrangement and was charged $45 for the return. NEVER AGAIN!!!

Ordered flowers for my partner on his last day of military service. I'm overseas so couldn't be there for it.
Asked for them to be delivered before 1pm or cancelled if they couldn't. They replied to my email at 220 and they were delivered at 230 when he was leaving to drive four hours with a completely full car (no room for them). They said there was no mention of the special request!! Yet I spent ten minutes writing the special requests to keep it under 200 characters, ended up being 198.
Flowers were of good quality but the quantity not worth the near $100 pricetag especially considering they won't be enjoyed by him.

Took my time looking at all the arrangements available before I chose one that I liked.
I ordered the arrangement based on the picture on the website, it had lots and lots of flowers.
I had to call them to change the delivery date and was told that the bowl pictured on the website was out of stock and they would use a plain bowl and compensate me by adding more flowers in the arrangement, was happy with that offer.
Received a photo of the arrangement that was received and it looked nothing like the picture on the website, nothing.
It was more green foliage than flowers, was so disappointed, so disappointed.
It looked like I had picked the cheapest arrangement available.

As with many of the reviews here, ordered flowers within the time required for Mother’s Day, payment taken and no flowers delivered.

Mum lives overseas, so quite upset that she didn’t receive anything from me for her special Sunday.

Will not be using this company again.