Perpay Anmeldelser 3 596

TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Excellent concept, works great for me always on time payments and it’s definitely building my credit. Try not to overuse it because obviously the more you do the more it comes out of your paycheck, bu... Vis mer

Vurdert til 5 av 5 stjerner

I've been using Perpay for small, medium and large purchases for many years. The inventory is great with many premium brands. Never had an issue ordering or with deliveries. Once they started offer... Vis mer

Vurdert til 5 av 5 stjerner

The experience has been really good. Able to purchase products I may need or want without having to worry about falling behind since it directly taken out my paycheck via direct deposit

Vurdert til 5 av 5 stjerner

I mess with Perpay the long way I just got a Switch 2 Mario kart world bundle with all he accessories and whatnot I couldn’t be any more happier I’ve paid off my first order,built my credit up 24 po... Vis mer

Informasjon om virksomheten

  1. Penger og forsikring

Skrevet av virksomheten

Purchase the products and brands you love by making small, easy payments straight from your paycheck. Build credit along the way while you shop! No credit check, no interest. Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

4k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Setting payments on direct deposit…

Setting payments on direct deposit means I don't have to wonder if I'll have enough left over. And breaking the payments into 20 means it's a small enough amount to not hurt my pocket. I don't even notice while it pays itself off! I started with a new phone, now I'm planning on an e bike. Why not?!

1. april 2026
Vurdert til 1 av 5 stjerner

I ordered an iPad through their…

I ordered an iPad through their platform and they immediately started taking payments directly from my paycheck. However, I never received the item. Tracking later showed that the package was returned to the sender, meaning I never got what I paid for.

After reaching out multiple times, their customer service ignored me for days. When they finally responded, they told me I would not be receiving the iPad and would not be getting a refund. Instead, they said the money I already paid would be applied to a completely different product (a TV) — something I never agreed to.

This is unacceptable. I paid for one product, never received it, and now they are refusing to refund me while using my money for something else without my permission.

What makes this worse is that they take money directly from your paycheck, which gives you very little control once something goes wrong.

Based on my experience:
• Customer service is extremely slow or unresponsive
• Refunds are difficult or denied even when items aren’t delivered
• Payments continue even when there is an issue
• They may reallocate your money without your consent

I am now forced to file complaints just to try to get my money back.

I would strongly advise anyone to be cautious using Perpay, especially since they require direct payroll deductions.

31. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Perpay

Thank you for bringing this to our attention. We apologize for the initial issues you've experienced with your order and the subsequent issues regarding your direct deposit payment. Unfortunately, due to needing additional information to overcome certain security holds and to uphold verification standards, additional reviews may be required. To ensure we've addressed your concerns and resolved them, a team member has reached out with the next appropriate steps to follow. Please respond to their message with the requested information, and they will be more than happy to assist you from there!

Vurdert til 1 av 5 stjerner

Paid for item never received. Perpay won’t accept

I had a terrible experience with Perpay that I feel obligated to warn others about.

I ordered a PS5 through their platform, and the package was marked as “delivered” by FedEx—but it was never actually received. I immediately checked my property and surrounding area, and there was nothing there. Even the delivery photo provided by the driver does not clearly prove it was delivered to my correct address.

I contacted Perpay the same day, expecting support. Instead, I was told to “wait another day” in case it showed up. I followed their instructions. It never did.

Then I was told to file a police report and submit proof. I did exactly that. I filed a report with the City of Minneapolis, provided all details, and was even contacted by a police officer to confirm the case. I submitted the report to Perpay as requested.

That’s when things took a turn for the worse.

Perpay began giving me conflicting information, at one point even claiming I hadn’t submitted the report—despite the fact that I had already sent it. To remove any doubt, I resent the report multiple times.

Now they are refusing to help entirely, claiming I am fully liable for the missing package simply because the police report is “temporary” or “pending”—something completely outside of my control.

Let me be clear: I followed every single step they required, immediately and in good faith. I reported the issue promptly, cooperated fully, and provided documentation. Yet I am being held responsible for a product I never received.

This is unacceptable.

Customers should not be forced to absorb the loss of undelivered items while the company avoids accountability. I will be filing formal complaints with the Better Business Bureau (BBB), Consumer Financial Protection Bureau (CFPB), and the Office of the Attorney General.

If you’re considering using Perpay, be aware: if something goes wrong with your order, you may be left completely on your own.

31. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Perpay

Svar fra Perpay

Thank you for bringing this to our attention! We take reports of missing high-value items like the PS5 very seriously, and we apologize that our process has failed to provide you with a timely resolution. We do not want our members to be held liable for items they did not receive when they have followed all necessary steps. Please reach out to us at hello@perpay.com and mention this ticket number, #RPM9X2L7T6A10. A team member will happily assist you from there!

Vurdert til 5 av 5 stjerner

Great Way to Purchase Big Ticket Items

Perpay allows me to purchase big ticket items within the comforts of my home and I never have to think about it. It was even easy to replace my laptop when it was damaged in shipping! I highly recommend this option to purchase larger ticket items.

30. mars 2026

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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