Ellie was very patient, helpful, polite and made me feel at ease even though I was feeling embarrassed about not understanding what I needed to do. Amazing customer care and a delight to talk to.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Ellie was very patient, helpful, polite and made me feel at ease even though I was feeling embarrassed about not understanding what I needed to do. Amazing customer care and a delight to talk to.... Vis mer
Selskapet har svart
Had to call regarding verifying who I was. I didn't know how to get statements from my Monzo bank. Natalie was brilliant very friendly & talked me through how to do it, sent it straight away, Natalie... Vis mer
Selskapet har svart
The team very quickly found a pension i stopped paying into in 1988. since then they have advised, sent relevent information. They are thorough in making sure independant advice has been taken apa... Vis mer
Selskapet har svart
PenisonApp is a great company that take the stress and hassle of combining all your pensions into one account. Therfore making it easier to track and manage. Everyone who has helped me shows great u... Vis mer
Selskapet har svart
Pension App automatically finds your pensions and transfers them into a new pension plan. One that you can keep track of. With pensions, your capital is at risk. Convenient • Setup in minutes providing minimal information. • Get updates on the tracing and transfer process via the app. • View your pension balance at any time. • Internal fund switching.
Riverside, Mountbatten Way, CW12 1DY, Congleton, Storbritannia
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Millie was very very helpful, on email & on the phone very polite and helpful with the questions being asked, then at the end Barbara took over for finalising off my pension and once again very helpful, can’t fault the people who were involved , thanks again to all that were involved.

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So far so good ! Relatively new to signing up, but I have received exceptional service from Natalie - Thank you :)

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Spoke to becky critchlow today who was absolutely amazing so helpful and helped me from start to finish an absolute breath of fresh air to actually talk to some one pleasant thank you so much becky 😀

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I sent a email to pension app regarding some questions i couldn't fill in & i had a lovely chap by the name of James who happily helped me through these questions, he was clear understanding, polite & patient.
I was happy & relaxed while talking to him.

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Fast smooth service, good customer service.

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Very helpful I enjoy talking with them all

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James was fantastic
Well James at pension app was amazing listened, understood my situation, a few details asked by him, and what can I say ,he found my details and secs not even minutes passed, I had a all my details and then he gave me all the details I need to move forward. Perfect service from a Perfect gentleman. 10 out ot 10

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James was very polite and professional on the call. He kept me updated on where we were with the search for policies, and helped me understand what was happening next and what to expect. Great service 10/10 James!

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Bethan and Ellie were absolute stars. Sorted my query out within less than 4 minutes. 10/10 service!! Thank you Ellie and Bethan!!

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Bethan Critchlow was extremely helpful and really knowledgeable. She had all my notes at her finger tips. I recommend Pension App to anyone. Top class

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My name is Ian and I was speaking to Natalie she was a delight and a pleasure to speak to so far, brilliant service and efficient very good over all. Thank you for making my journey so far enjoyable.

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Very professional and friendly call from James today
Thank you
Jayson

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James the call handler who was dealing with my pension.
He was very professional, polite and patient. I have had strokes in the past and my memory isnt very good, but James reassured me and gave me all the time I needed. He was veru thorough and understanding.
Was a please dealing with him and look forward to speaking to him again tomorrow
Thankyou
James

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I have been assigned to Laura D….n (do not want to put her full name on here, hopefully the right Laura will get the review) She has been a pleasure so far, making my experience hassle free, good communication, good direction, and very good at what she does, and is continuing to search for a few more outstanding policies I may have! Thank you again Laura and PA as so far so good! A+ service!!

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The lady Natalie I spoke to was really lovely to talk to, explained everything I needed to know in simple terms and no jargon , guided me through everything amazing customer service thank you Natalie at Pension App

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Friendly polite quick response all companies should have a bethan with in there ranks 👍not just today all emails i have sent very professional thank you

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Very polite and friendly on the phone,James and Bethan were very easy to talk to and it is much appreciated.

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Millie was very helpful and helped me through all the steps I needed to take

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James was very polite, honest and helpful with my transfer today, would highly recommend!!

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