Penguin Publishers 

I am still waiting to receive my refund!

After a wait - my refund came at least!

I am extremely pleased with my choice of Penguin Publishers to assist with publication of my book.
The editing of early chapters is in process, but largely completed, as is the cover art. I am still writing, though the chapters remaining are of the "what are they doing now" variety, and so, easily done.

The process has been guided, at Penguin, by Lucas Parez. Lucas is very personable and responsive, and has demonstrated an impressive ability to co-ordinate the efforts of his graphics' design and editorial people, and deliver a given item to me quickly and "seamlessly."

I'm looking forward to working with, and being guided by, Lucas, as we enter the promotional phase.
I am a native New Englander, who grew up eating his meat first, then his potatoes, and lastly his vegetables - seriously, that's how I was taught!

With the help of Lucas, I have come to realize that production and promotion are inextricably linked, as were the meat and potatoes on my plate in Vermont. In addition to being a first-time author, I am also a slow learner, though I know a lot more about publishing than I did before I met Lucas.

Penquin Publishers is OUTSTANDING!
I deeply regard not signing up with them earlier.
Having checked out at least 6 different publishing firms and prices, Penquin clearly knocked it out of the park! Their pricing was very competitive, and boy did they differ on the product! Chris Reed is extremely knowledgeable, courteous and prompt. My only criticism would be their broken English is sometimes hard to understand, but I used that to my advantage by listening intently with patience, for this man is a man of his word. I have several more books to have published and prayed to God for a course to follow and that course led me to Penquin Publishing.

Danny Brown is the quintessential Product Manager. He is so responsive. If I have a question, he always gets back to me quickly, most times it's well within an hour of my inquiry that I get an answer from him. Danny is a true professional. He is polite and attentive to my needs. He made me feel at ease throughout every step of the publishing process. What's more, Danny expertly translates my comments to his entire team, and they in turn, respond to meet my requests in a timely manner. Danny Brown made my first-ever self-publishing project a joy!

My project manager lucas perez and his team, did a wonderful job of making my manuscript into my first novel. I would recommend that penguin books publishing process was as enjoyable.

I loved the personal approach Danny Brown has had with me, the quick replies and updates on my novel are very impressive. Him and his team are doing an outstanding job so far in the publishing of my novels, I would highly recommend them for anyone struggling to get their writing out there. I take my hat off to them and have enjoyed working with him and his team so far.

So far, my experience working with Chris Reed and his team has been fantastic. The communication that Chris displays and the fast work are greatly appreciated. He has been completely professional and honest with his insight and feedback. I am looking forward to continuing to work with him and the team to complete my project. I will update my comments at that time.

I was scammed. They gave me a choice of having my book edited by someone with more than 10 years experience or less than 10 years. I was told that someone with more experience would be easier to work with. There is no transparency. They would not reveal who edited the book. I could not talk to anyone other than a project manager who said he would pass the information on. This project manager continually gave me misinformation about when something was going to me done, or that he would call me and never did. I noticed some inconsistencies in the editing as if multiple people were working on it. I am a novice writer and relied on the accuracy of their editing. I sent their publish-ready files to a number of people for review and found out there were an extensive number of errors. I tried to correct as many as I could but then 2 different experienced editors found many more errors. Were talking 15 or more errors in the first chapter alone. I now have to pay someone else to have it done correctly. They sent me a PUB file and when I looked at it, the title of the book was on one page, my name was on the next page. My name was so large that it couldn't fit on one line so they hyphenated it. They couldn't have looked at the product before sending it out as a "final" publish-ready file. They were to include a cover design as part of the contract. Again, I was not allowed to communicate directly with the designer. The designs that were submitted to me were horrible. They ignored the image for the cover I sent them. After 6 weeks of frustration I told them to just forget it. Maybe others have had a more positive experience but I would be very very careful of paying them up front for a service that you may be extremely disappointed in and have to pay someone else to do it right.

I found Chris Reed and his team to be very good to work with as regards editing and formatting my book. He is very friendly and helped when we encountered obstacles. I recommend him.

During the process, I was assisted by Chris Reed. He is a very good professional and he assisted me with all phrases of publishing my book. We were able to work together in team effort. I am very satisfied with the services.

The company assigned a very efficient project officer to my book project in the person of Mr. Danny Brown. Danny is a very effective communicator and he has expertly liaised between me and the editing and design teams, to everybody's satisfaction and quite timely too.

I have been working with Chris Reed for a few weeks now and the experience has been wonderful. He responds to my messages quickly and accurately, he has great project management skills, and he ensures that my intent is met. This has been an enjoyable process; I am excited to see the finished product. As a first-time author, I feel comfortable at this point in the process to recommend other authors to consider this service!

I appreciated the consistent updates and communication, it made it easier to keep up with the status and have the proper input to the project. Danny Brown was very helpful with informing me on the processes as this was my first time self publishing. He was always easy to get into contact with for my many questions, and provided excellent feedback to me during the project.

I have been working with Penguin for a little over a month on my publication. At this stage of the process I am very pleased with the work they have performed for me. Both my original agent Austin and my project manager Danny have been excellent. They respond to my questions quickly. The editorial review of my manuscript was on point. Most of the editing is precisely what I need. The topic is so specialized however, it requires me to refine, regardless of who would be editing it. The cover design truly divinely inspired.
I cannot speak yet of the entire process but up to this stage, I've been very impressed.
Once I have my book in libraries as my contract includes, I will update my review.

Penguin publishers is an amazing service. My personal agen Lucas Parez supported me throughout the whole journey appropriately and sincerely. I definitely recommend using this service.

Chris Reed is very attentive to my situation. He does what he says in each case and meets or exceeds my expectations. This is my first time through with a book project. Chris and his staff have taken the mystery and anxiety out of it. For these reasons, I am truly grateful.

Chris Reed, the project head at the Penguin publishers has stellar communication skills, he has honored all our requests and he has given his intelligent inputs on the project, he makes himself available for any clarification. The project is still ongoing, so excited to see how it turns out. We will be working with Chris for all our future projects, because he is indeed one of the best!

I have been working with Penguin Publishers for a few months now, and it has been a wonderful experience. From the start, their team has been communicative, professional, and supportive. They take a genuine interest in the work and have consistently provided valuable guidance and feedback, making the process smooth and enjoyable.

What makes my experience particularly great is the personalised attention they offer. Kevin Miller, my main point of contact, has been exceptional, offering prompt responses and thoughtful insights on both the writing and publishing process. I also appreciate that they were transparent about timelines and kept me updated, which really helped me feel at ease about the progress of my book.

One thing Penguin Publishers does well is maintaining open communication, which shows their commitment to client satisfaction. They are receptive to feedback and seem eager to incorporate my suggestions, which is incredibly reassuring. I would highly recommend them to any aspiring author looking for a supportive and skilled publishing partner.

Thank you, Penguin Publishers, for making this journey memorable and for your dedication to bringing my project to life!

Chris Reed and team have been excellent in editing my book. He was on top of the cover changes and back cover info as well. Things have worked smooth so far and we are almost done! I feel I have my manuscript in the right hands- I recommend him and Penguin. I only gave 4 stars because we aren't finished yet- but check back when I am done and you'll probably see 5!

Chris Reed led the team at Penguin Publishers. He explained all the details in a good step-by-step fashion and produced stunning ads and trailers for my book. He took my input and implemented my suggested changes. The project is still ongoing and I look forward to the added results.