The cashmere/silk shawl I ordered for my daughter’s wedding arrived with small holes and uneven thin spots on the weave. I didn’t have enough time prior to the wedding to return and get a new one I ha... Vis mer
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Se hva andre synes
What a beautiful wrap. It exceeded my expectations and I can’t wait to wear to the event for which I purchased it. It’s also a beautiful creamy beige - very elegant.
- absolutely love these scarves /wraps, I have several now and am looking to getting several more in various other colors as well! They're perfect in every way, they've become kind of a go-to 'tradema... Vis mer
These are high quality material. Beautifully crafted. Just what I am looking for. Generously sized. But not bulky. Thin but gives you warmth in cool weather, or inside restaurants or any open air... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Peili is a sustainable lifestyle brand. Our vision is to provide everyone worldwide with sustainable accessories at affordable prices.
Kontaktopplysninger
Room 22, 2nd floor, Fu Tao Building, 98 Argyle Street, Yau Tsim Mong, 999077, Kowloon, Hongkong
- customer@peilishop.com
- peilishop.com
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Enestående
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Product quality is as expected and…
Product quality is as expected and delivery time is as estimated.
13. mars 2025
Gorgeous piece!!
Gorgeous piece and variety of colors. Also great shipping communication! Very happy about my order. Would order again!!
13. mars 2025
Customer service was good
Customer service was good; and the exchange process was easy and efficient. I'm very satisfied with my experience and would definitely order again.
14. januar 2025
The description of the cashmere scarf…
The description of the cashmere scarf suggested buttery softness. Feels more like Mohair than Cashmere. And Peili sells a scarf that is said to be thin. I didn't want that one. But this one has a see-through aspect and is rather thin. Mostly, I don't like the feel of it. Not really soft as was my pervious cashmere scarf purchased elsewhere.
17. januar 2025
Svar fra Peili
Hi Susan, sorry that you not satisfied with the scarf. the cashmere softness can vaires depends on the weave construction of the fabric, the denser fabric can feel soft than loose weave. If you are not happy with the scarf, you can submit your return request here: https://www.peilishop.com/return-refund/, we will take a look at your return and send you a softer scarf if possible.
Beautiful material and blue color
Beautiful material and blue color. Also, my granddaughter loved the shawl because it had arm holes !!!!
18. november 2024
Happy with it
I don't usually buy other than American made. But the price was great. I have received tons of compliments from others about how elegant it looks. I got static electricity from it a couple of times showing there was some synthetic material in it and also it made my skin itch and that disappointed me as my skin doesn't tolerate synthetics. Overall, I am satisfied with it and it seems ideal for the mild Arizona winters.
18. november 2024
I tried to return the scarf because it…
I tried to return the scarf because it is a dark grey but I order light grey, I tried to contact the customer survice but they keep me with AI answer machine which it couldn’t help me unfortunately
17. oktober 2024
Svar fra Peili
Hi Samar, so sorry about that. we didn't see your message, if you want to exchange color, please submit your return request here: https://www.peilishop.com/return-refund/, we will exchange it for you for free.
Shapeless
This item was made without a defined top or bottom and does not fit my frame well, or have a polished look. Unfortunately I missed the return window, as two weeks is absurdly short.
17. oktober 2024
Svar fra Peili
Hi Erica, the wrap you bought is 2-way wearable wrap, so it doesn't have a top or bottom. our return window is 14 days after delivery, so you can still return to us, please submit your return request here: https://www.peilishop.com/return-refund/
Peili was immediately responsive with…
Peili was immediately responsive with my inquiries and I appreciate that communication .
The quality of their cashmere is beautiful and elegant .
17. oktober 2024
Svar fra Peili
Sorry that you are not happy with your purchase, If it's quality issue, you can submit your return request here: https://www.peilishop.com/return-refund/ we can either send you a new replace or full refund.
Great product
Great product. Delivery late due to hurricane but updates sent timely.
17. september 2024
Wish products were US made
Wish products were US made, otherwise excellent product and shipping was on time.
12. september 2024
Prompt delivery
Prompt delivery, nice packaging, and extraordinary product. The scarf is gorgeous lightweight cashmere and the colors are fabulous.
21. august 2024
It was a birthday present for my wife…
It was a birthday present for my wife and she loves it. Wears it often since purchasing it.
13. august 2024
friendly customer service
i got my items on time; quality is good, service is friendly and quick
17. august 2024
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