Marlin Leasing Corporation DBA PEAC Solutions  Anmeldelser 

For weeks, WEEKS I tried to close my account at lease end. I paid the lease termination fees. The "lease" rolled over anyway and new bills started showing up. Endless time on "hold," several "supervisors," and still, I have a copier that I can't get rid of and lease terms that would embarrass most loan sharks. DO NOT enter into an agreement with this company. DO NOT. For whatever good it will do, I will report them.

Please, don't do business with this company. They are not responsible for nothing, just want your money. Read really carefully each word. The agreement state: "This agreement can not be cancelled by you for any reason, even if the product fail or are damage and it is not your fault" They are not good people. I have to pay even without the services, Its not fair.

They steal, yes, STEAL money from your account, money you do not owe to start with. Company is a complete fraud and scam. Impossible to get hold to them over the phone and resolve anything. They taking double and triple payments from your accounts without your authorization. Once you sell financed equipment and pay it off, they charge money back to you and refuse to remove the lien. Making you to continue to pay payments and charge interest and LATE FEES. I am reporting them to the FTC and filing charges criminal with FBI

If I could give 0 stars i would.
This company on multiple occasions has harassed me by both phone and by email. we paid off a machine with more than enough funds in our account and for over 2 days the money was pending and eventually posted to my account, but a week later for an unknown reason (peac's words) the money was returned to my account. That same day I received a call from one of their employees belittling me and my business and threatening me with legal action, for the late payments for the machine that I had knowledge of paying of, that same day the employee who spoke to me and belittled me took it upon herself to charge my account $10,000 as if it were money she worked for. I am now speaking with the only helpful employee I've seen so far to try to help me but as of now i will not be using this company anymore and encourage anyone who is considering it to steer clear. I have never dealt with a company like this one so unprofessional.

Update: Valerie gave me a call back and was able to help us with the issue we were having she made everything right and let us know what went wrong and how to solve the issue.

Steer clear of this company. They are incompetent. Took 3 times to get the business name correct on title work. Customer service is terrible.

This company violates the Massachusetts state laws on bill collection. They have called me up to 30 times in a given month the max any company can contact you in Mass is 2 times a month the laws from the website is right here below :

Creditors, debt buyers, and collection agencies cannot:

Threaten to call the police to arrest you if you do not pay your debt.
Call, text, or leave a voice message at your personal number more than twice a week per debt.
Call, text, or leave a message for you at any place more than twice per debt in any 30-day period.
Call you at work if you told them not to.
If you tell them not to call you at work, they cannot call for 10 days. If you want them not to call you at work at all, write to them within 7 days after you first talked to them. In the letter, tell them not to call you at work.
If they reach out to you at work, they need to send you a written notice of your rights within 30 days after they first reached out to you.
Charge you for long distance calls, text messaging, download and data usage fees, or similar charges.
Threaten to take legal action if they are not planning to take you to court.
Use profane or obscene language.
Visit or call your home before 8:00 AM and after 9:00 PM.
Visit your home more than once in 30 days for each debt.
Visit you at work.
Send collection notices in envelopes that show you owe a debt. For example, they cannot mail you postcards or have descriptive return addresses.
Tell anyone about your debt. This includes your friends, neighbors, relatives, and employers.

Now…They have left messages on my answering machine at my store leaving specific information about my bills and the entire store with customers heard it. A complete violation. I have contacted our attorney and he is going after them for these actions after this weeks situation.

This is outrageous that they take this matter personally and call my store two times a day plus emailing me on two different email addresses.
The employees that work for Marlin/Peak either do not know the laws or do not care about them and they should be held accountable for their actions.
This happened to me with this company a few years ago and the company was made aware of it by an attorney that worked for Them!!!! When he heard that they left sensitive information about my account on my fathers home answering machine, that’s correct, they started calling everyone in my family about the situation, the lawyer for Marlin awarded me the machine we bought as a result to thwart losing in court because he knew they did wrong, I was shocked. He actually called me at work and said Mr Carlino I’m not going to sugar coat this, we did wrong thing here and we’d like to fix this.

They evidently have still not learned their lesson after almost ten years later. I tried Calling the Vice President of the company after getting a threatening letter around Xmas time 2023 and the asst Sherri Scardaville, refused to let me talk to him.the very latest email sent by Roxanne Smith demanding a double payment now that is not even due yet shows the voracity of these employees. They are only allowed by law to leave their company name and contact number and no other sensitive information about the bill so others can possibly know your information . I have recordings left by them that go on for multiple minutes of time with detailed information and emotional almost scolding personal tone to these messages from these Marlin employees.They daily and constantly sent me messages and call my store every day twice a day from different numbers, one stating Marlin Leasing and the other stating speak Solutions on the Caller id.
They call me every single day about my bill against Massachusetts law that clearly states they can only contact you twice in a 30 period max. These people do not learn…. I have 30 vendors in my store not one of them act like this company. Marlin leasing was absorbed by PEAC solutions much in the way GE Capital got absorbed by Synchrony bank by having bad business practices under their wing, they had no choice but to change their name and ownership so that people couldn’t search for the problems that were going on. That is much in the way of Marlin leasings employees. Judging from my experience with them and what I have witnessed myself and what my employees have told me that they’ve heard them leaving messages, They seem to make their own rules as far as collection efforts go and violate the rights of the consumers ruining the experience of obtaining equipment to run their business. We have kept the recorded messages as proof of this.

This is not going away this company needs to stop this immediately. The Massachusetts attorney general’s office was made aware in December when this initially happened and now that it has surfaced itself again we have informed them of the situation and are awaiting a result.

Trust pilot wants reviews honest, truthful & respectful? To these pirhanas? Seriously? Read the reviews of what victims, small American businesses have posted here & it will make you sick. I want EVERYONE infected by these vermin to band together and file a class action lawsuit that hopefully, will drive them out of loan sharking & end the fleecing of your small, American businesses.

Not happy with this business for many reasons around their contract but the last straw was when we asked to change our Direct Debit date from the beginning on the month to the end and was told their was a £250 charge for this.
So that's still paying them every month, just 2 weeks later.
Am sure it's in the contract that we signed but good customer service, it is not...

This company is totally a scam company they set up insurance on my behalf without me authorizing it as i told them i had my own office insurance they keep saying i signed the paper work but that was for the printer on the agreed amount it does say on clause 6 you need insurance I have even sent them the insurance detail but they insist my insurance with Barclays did not cover it Barclays said it did and sent documentation they then told me Barclays would have to call there insurance company as if they are going to do that they had it all in writing anyway this has now been going on for 5 years

Never submitted a credit application with them, never, do not know who they are, suddenly get this letter of a denial of credit based on an Experian search!

Provide FULL DISCLOSURES--upon sales-- regarding your companies policies on equipment leased insurances & property taxes. The Agent for Regional office supply & equipment companu (Mr. Clyde) DID NOT provide full disclosures of added fees regarding my contract, then proceeded to sell me an additional unit which couldn't be used for the purposes intended for my company. I was mislead and the company refused to switch the unit for something compatible for my needs. now I am having to pay for an additional unit that cannot be used for the purposes, I clearly said I would need an additional unit for. I feel that this company leased me this second unit bizhub 368E--with the option to buy back for $1 at the end of my lease --knowing full well that this unit could not support the software I would be using to process & scan my work with Dept of Motor vehicles. I was totally mis lead & I have NEVER BEEN ABLE TO SPEAK TO MR CLYDE SINCE. ALL I HAVE RECIEVED IS THE CONSTANT RUN AROUND.

The best company for equipment my sales Rep Irene Duffy, she's the best i was glad i worked with them on my new equipment purchase. Very processional and she answered her phone every time i called i will definitely recommend Marlin to any business owners looking for equipment financing. Thank you Irene.

No runaround, smooth transactions.

Easy transaction fast, flexible and very affordable. I would surely recommend it

They made mortgage process so pleasant and smooth.

Henry Ford assisted us in purchasing furniture for our office. He made it quick and easy. Payment options were flexible and very affordable. I would recommend Henry to my friends and family!

They made what could have been a very stressful mortgage process so pleasant and easy to work through, despite bumps in the road and surprises around every corner.

On the front side, Marlin was great to work with; especially Loretta - first rate service. I've had various loans with them. But then...

At one point in time Marlin (apparently soon to be Peak Solutions) had fairly good customer service, a few years back. About a year before COVID things started to go downhill; once COVID hit all bets were off. At 2.5 years later it's even worse.

Case in point; 2 years ago I told them the equipment they keep sending me tax bills no longer exists. I told them this last year and again now. I did manage to get a very nice woman on the phone last week (yes, she worked in sales - like I said, great service on the front side) and she said that she would refer it to a manager and I would get a confirmation email. Nope, no email.

I called back today - yes to sales because they wont answer any other line - after speaking with a very nice gentleman he put me into a que. I was #16 and my expected wait time was 45mins. At 18 mins into the call I was still #9 and the time had gone up to 51mins.

I would strongly encourage you to look to other avenues.

Henry Ford was great to work with. Top quality service!