I disliked the fine print of being auto renewed into a monthly subscription after a week. I am glad I was able to talk to an agent who helped me cancel my subscription when the website would not allow... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent customer service. The agent was very professional, polite, and helpful throughout the entire conversation. My request was handled quickly and clearly, and all my questions were answered... Vis mer
Selskapet har svart
The app is working great. There might be some accident where people subscribed monthly without realising it after registering for the first use. You can always contact live chat team and they will adv... Vis mer
Selskapet har svart
The agent I worked with was amazing. I had waited the 3 hours for the free download, but somehow my document did not upload. So the agent was able to have me send the document thru the chat and wa... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om PDF House
Skrevet av virksomheten
We believe working with PDFs should be simple and fast
📄 PDF House offers an intuitive, easy-to-use interface that lets you edit, convert, merge, split, and e-sign documents with just a few clicks.
We provide a wide range of PDF tools – from compressing large files and adding watermarks to converting PDFs to Word, Excel, JPG, and more – all in one place 📚
⚡ Upload your documents and watch them process in seconds, saving you time and effort. Built with a focus on speed, reliability, and security, PDF House helps you get your PDF tasks done quickly and safely.
☎️ And if you ever need assistance, our friendly customer support team is here to help. We’re always ready to answer questions and ensure you have a great experience with our service: support@pdfhouse.com or +1 (833) 470-2108
Kontaktopplysninger
4,2
Bra
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 99 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great customer service experience.
The staff was amazing. My customer service rep handled my issue swiftly and didn't give me the run-around at all. I loved the service provided, but it's a bit pricey.
11. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PDF House
Hello, Shi!
We appreciate your thoughtful feedback. It’s wonderful to know that the assistance you received was clear, responsive, and helpful throughout the process. Your comments are truly valuable to us.
Best regards,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108
Svar fra PDF House
Hello, Ahmed Essam!
Thank you for choosing our service and for your kind words! We're thrilled to hear that you had a positive experience. Please feel free to reach out if you need assistance in the future.
Best,
PDF House Support
support@pdfhouse.com or 1 (833) 470-2108
I expected much higher quality based on…
I expected much higher quality based on how the service is advertised, especially considering the price is quite expensive. Unfortunately, the final result was not noticeably different from free online tools. There was no clear added value in terms of output quality. What made the experience more frustrating is that there is no proper trial option — you are required to pay first before even seeing the actual result quality. Very disappointing overall.
11. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PDF House
Hello,
Thank you for sharing your feedback. We’re sorry to hear that the final result did not meet your expectations.
Your comments regarding output quality, pricing expectations, and the trial experience are valuable, and we will share them with our team as we continue improving the service.
If you have any additional questions or need assistance, please feel free to contact us at +1 833 470 2108 or billing@pdfhouse.com.
Best regards,
Alex, PDF House Support
billing@pdfhouse.com or +1 833 470 2108
The Agent rep that helped me with my subscription
The Agent rep that helped me with my subscription error was very helpful and quickly rectified my issue. Excellent customer service team.
10. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PDF House
Hello John,
Thank you for your feedback! We are glad to hear that your issue was resolved quickly and that you were satisfied with the support you received. Your kind words motivate us to continue providing helpful and efficient service.
Best,
Emma, PDF House Support
support@pdfhouse.com or +1 833 470 2108
great support
5 stars for the support agent that with much patience and perseverence helped me through the tecnical problem I had with my document query. Well managed!
10. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PDF House
Hello Eleftheria,
Thank you for your wonderful feedback! We are thrilled to hear that our support agent demonstrated patience and perseverance in helping you through your technical document issue.
We truly appreciate you acknowledging the well‑managed support. If you ever need assistance again, we’ll be here with the same dedication and care.
Best,
Michael, PDF House Support
support@pdfhouse.com or +44 808 501 3713
Scam company
Scam company. They propose free trial but even if you cancel subscription during trial they will continue to charge your card
Be aware that you received email confirmation of subscription cancelation.
Check your credit card after few days you cancel subscription for unexpected charges.
10. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PDF House
Hello,
We’re concerned to hear about your experience, as this is not typical for our service. We would like to review your account and clarify the subscription and billing activity you mentioned.
At the moment, we’re unable to locate your information, so please share your email address and any relevant details so we can investigate further.
Best regards,
Michael, PDF House Billing Support
billing@pdfhouse.com or +44 808 501 3713
I wanted to convert 1 document to…
I wanted to convert 1 document to compress PDF and paid 1.95€ for this. That I authorized on 2 May. On 9th May they took out 39 € from my account for somenthing ( God only knows what ) that has not been authorised by me. I was horrified as i only needed 1 document. I have just written to tehm asking for a refund and I am waiting to hear back on their response. They have been quick to reply
I HAVE JUST HEARD BACK TO SAY I WILL GET A FULL REFUND. THANKS SO MUCH PDF HOUSE
10. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PDF House
Hello Edward,
Thank you for taking the time to leave your review. We would like to examine the situation you described and review the billing details on your account.
Kindly share the email associated with your use of the service so we can check the subscription history and investigate further.
Best,
Emma, PDF House Billing Support
billing@pdfhouse.com or +1 833 470 2108
Online services so good this guy guide…
Online services so good this guy guide me properly
10. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PDF House
Hello, Rasel!
We're pleased to hear that our representative was able to assist you effectively. Your satisfaction is important to us, and we're glad that we could meet your needs.
Best regards,
PDF House Support Team support@pdfhouse.com
Agent was very helpful and attentive…
Agent was very helpful and attentive with my request.
9. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PDF House
Hello Shaun,
Thank you for your wonderful feedback! We are so pleased to hear that our agent was very helpful and attentive to your request.
We truly appreciate you taking the time to acknowledge their support. If you have any more questions, we are always here to help.
Best,
Michael, PDF House Support
support@pdfhouse.com or +44 808 501 3713
Charged 39€ from my creditcard without…
Charged 39€ from my creditcard without my athorisation.
Scam. I think i did not give then my card but paid via google pay (fee of like 1€ for signing some document) but they were able to fetch it and used it without premission.
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PDF House
Hello Max,
Thank you for sharing your feedback. We understand how unexpected charges can be frustrating. Please note that subscription details, including trial periods and renewal terms, are outlined in the subscription agreement. We encourage you to reach out to our billing team directly at billing@pdfhouse.com or +44 808 501 3713 so we can review your case and assist you further. Your satisfaction is important to us, and we're here to help resolve any issues.
Best,
Emma, PDF House Billing Support
billing@pdfhouse.com or +44 808 501 3713
Great Customer service
Customer service agent was knowledgeable and efficient.
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PDF House
Hello, Ki!
We're delighted to hear about your positive experience with our representative! Providing exceptional service is our top priority, and we're glad that we could assist you effectively.
Best regards,
PDF House Support Team support@pdfhouse.com
It's unclear whether my refund request can be processed
I was not aware that the subscription would automatically start after the 7-day trial period, as I only intended to use PDF House once.
I have already submitted a refund request, but it is still unclear whether my refund can be processed. I would appreciate it if you could confirm whether I am eligible for a refund of JPY 8,499.
Thank you for your assistance.
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PDF House
Hello Ayumi,
We appreciate you bringing this to our attention. We understand that you would like clarification regarding your submitted request.
For detailed information about your case and the current status of your request, please reach out to our billing team at +1 833 470 2108 or billing@pdfhouse.com. They will provide further assistance.
Best regards,
Alex, PDF House Support
billing@pdfhouse.com or +1 833 470 2108
Helped me cancel my subscription and…
Helped me cancel my subscription and payment. Thankfully
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PDF House
Hello, Dave!
We're delighted to hear about your positive experience with our representative! Providing exceptional service is our top priority, and we're glad that we could assist you effectively.
Best,
PDF House Support
support@pdfhouse.com or 1 (833) 470-2108
I was trying to convert a Canva PDF to…
I was trying to convert a Canva PDF to PowerPoint which did not work at first. However, I contacted them through Chat service and the agent, who I believe name is Harold, helped me out in minutes and saved me a whole of time and frustration. PP does not except conversions from other platforms well. And though not perfect, its perfect enough.
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PDF House
Hello, Fohat!
Thank you for sharing your experience. We’re glad to hear that the support helped resolve the conversion issue quickly and saved you time and frustration. It’s great to know the final result worked well for your needs.
Best regards,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108
good service
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PDF House
Hello,
Thank you for your review! We’re glad to hear that you’re satisfied with our service.
If you have any questions or need further assistance, feel free to contact us—we’re always here to help!
Best regards,
Michael, PDF House Customer Support
support@pdfhouse.com or +44 808 501 3713
Nog steeds heb ik geen geld ontvangen
Nog steeds heb ik geen geld ontvangen.
LET OP: SCAM!!!!
Wanneer krijg ik mijn geld terug ???totaal €117 (3 x 39)
6. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PDF House
Hallo Martijn,
Dank u voor uw bericht. We willen graag de betalingen op uw account controleren en de situatie nader bekijken.
Kunt u ons het e-mailadres sturen dat u heeft gebruikt, samen met eventuele aanvullende informatie, zodat wij uw account kunnen terugvinden en dit kunnen onderzoeken?
Met vriendelijke groet,
Michael, PDF House Support
billing@pdfhouse.com of +1 833 470 2108
Chat bot
The understanding with a miscommunication.
Further the upload speed of the document was very nice
6. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PDF House
Hello, Tijn!
We appreciate you sharing your experience. It’s great to know that the upload process was smooth and fast. Your feedback regarding the communication is also valuable to us.
Best regards,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108
Very Helpfull
6. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PDF House
Hello, Mirza!
Thank you for your feedback. We’re glad to hear that the assistance was helpful and met your expectations.
Best regards,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108
Svar fra PDF House
綾乃さん、こんにちは！
ご感想をいただき、ありがとうございます！当サービスをご利用いただき、ご満足いただけたとのことで、大変嬉しく思います。今後何かお困りのことがございましたら、どうぞお気軽にお問い合わせください。
敬具
PDF House Support Team support@pdfhouse.com
Excellent and responsive support
The support team was very quick to respond and handled my request in a professional manner. The instructions were clear and easy to follow, and I was guided through the next steps without any confusion. The refund request process is well-organized and straightforward. Overall, I’m very satisfied with the quality of support.
6. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PDF House
Hello, Vladyslava!
Thank you for your feedback! We're so glad to hear that you had a great experience with us. If you ever need help in the future, please don't hesitate to get in touch.
Best regards,
PDF House Support Team support@pdfhouse.com
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.