PC Matic Anmeldelser 

70
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Easy to use. I have not had any problems since purchasing PC Matic. The updates are consistent and informative. I have been a customer since 2020, with no complaints!

Selskapet har svart

Vurdert til 5 av 5 stjerner

PC Matic works with all of our devices for our household. Computers, phones and tablets have protection from viruses with up to date technology.

Selskapet har svart

Vurdert til 5 av 5 stjerner

I used 415-275-2076 number to get my computer cleaned up. They fixed my issues and made my pc matic running again/ It's been a year. Ever since i started using them i never had a bad day with my compu... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I have been asking via the email support for about 2 months now trying to get my product to work. Will not preform any scans, supershield refuses to even start, have removed and reinstalled the produc... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. IT-sikkerhet
  2. Bedriftstjenester
  3. Programvareselskap

Skrevet av virksomheten

PC Matic provides superior security protection over all security products, free or otherwise, on the market. Additionally, PC Matic keeps your Windows computers running at peak performance even after years of use.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

70 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 90 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(70)

53 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

I am very good with tech even though…

I am very good with tech even though I'm over 70. I researched this company more than once over the years. They are a scam and will take your $ and give you nothing in return except headaches. Please, do yourself a favor, stay away!!!

1. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra PC Matic

Gary —

Thank you for taking the time to share your thoughts. While we appreciate all feedback, we would like to clarify that you are not a customer of PC Matic. We encourage everyone to try our product before forming opinions, as we offer a 30-day, no-questions-asked, money-back guarantee. This ensures that customers can experience the value and performance of PC Matic firsthand, risk-free.

PC Matic is built on allowlisting technology, which is both highly effective and recommended by leading cybersecurity standards, including those from the National Institute of Standards and Technology (NIST). Our goal is to provide transparent, top-tier protection to all of our customers, and we pride ourselves on our integrity as a company.

We hope you’ll consider giving PC Matic a try and experiencing the benefits for yourself. If you have any further questions, we’d be happy to address them.

Vurdert til 1 av 5 stjerner

PLEASE think twice!

Think twice, PLEASE. I'm a boomer who fell for the make pretty ALL AMERICAN commercials and signed up. I cancelled my previous provider after years because I couldn't understand the tech's versions of English if or when I had a question. After years of only minor issues with the old provider, I got hacked after the switch to PCMatic and when I called to find out how to contact someone for support I was told they couldn't help me and I needed to take my computer to a shop for repair. When I contacted another department hoping for a partial refund of the contract I'm cancelling, I was told via email by a non human(?) they don't offer refunds after 30 days. I'm going to TotalAV...

10. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til PC Matic

Svar fra PC Matic

Hello Jenny, we apologize for the experience you had. We would like the opportunity to investigate your case and discuss a fair resolution. Please email us at help@pcmatic.com so we can assist you.

Vurdert til 1 av 5 stjerner

The tech support is terrible

The tech support is terrible. I tried to reset the password and I get nothing. It claims it sends a reset option but it never comes to the inbox or spam.

I paid for extra support for all devices. I call them and they support every thing but PC Matic.
They submit a ticket and you have to wait for them to contact you. They have no contact number.
If you want any kind of tech support stay away from PC Matic .

15. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til PC Matic

Svar fra PC Matic

Hello Bill, we apologize for the experience you had. We would like the opportunity to investigate your case and discuss a fair resolution. Please email us at help@pcmatic.com so we can assist you.

Vurdert til 1 av 5 stjerner

Complete crapware

Complete crapware! It blocks legitimate programs, it does not allow you, the owner of the computer, to add programs to their "white list" all you have to un-quarantine those programs after every scan. Support is less than helpful, I can't prove it, but I swear they reactivated my auto renewal. Yes I got emails about it, but they weren't to my junk/spam folder, where anything from this ridiculous company belongs. And I can't delete my card information from their website. So informing my card company to refuse any future charges from these turds.

28. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til PC Matic

Svar fra PC Matic

Hello Frank, we apologize for the experience you had. We would like the opportunity to investigate your case and discuss a fair resolution. Please email us at help@pcmatic.com so we can assist you.

Vurdert til 1 av 5 stjerner

Do your own research

If they're so good, why do they need to advertise so much? I'm am only offering my opinion here, please know that. They target the elderly and non-technical due to their assumed gullibility. They do something called "Whitelisting" that means you have to "allow" sites and apps to be used yourself. It's like deny everything and allow each item approach. That puts the responsibility of knowing a site/app is clean, which most people don't know. Most people are not experts in cyber-threat analysis. They also have a USA based VPN which means you have no privacy from the government. Go search for "5 eyes" and your chin will hit the floor. I myself use Eset antivirus and ExpressVPN. Yes, they have a cost associated, but it's quite justified. Most of all DO YOUR OWN RESEARCH. I am a prior DOD IT contractor with emphasis on cybersecurity and have the certificates to prove it. They will probably go after this post and want to "contact" me or the post will be removed like another company did when I made light of them. Good luck and happy hunting folks, do that research please, there's lots of articles on the internet about them that will better illustrate my opinion.

27. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I would give PC Matic -15 stars if I…

I would give PC Matic -15 stars if I could. I've had them for 7 years (shame on me), and have had the absolute worse customer/tech support ever. Ya can't talk to them on the phone or even chat. Ya have to email them your issue and then wait til they decide to get off their a$$ and do something to help. I've had it with them.

1. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Beware of paying $$$

Beware of companies that promise virus protection only of you pay $$$. As a techie, I recommend using Windows 10 and 11 built-in security. It works very well, because Microsoft wants to protect its products. You also can get and use Malwarebytes for free as additional protection. If you visit porn sites, you risk getting PC infections, even if you pay.

1. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not very good

Not as good as what the company advertises. Their subscriptions aren't bad but just their software is not trustworthy. I do alot of research and I tried their software before and it messed up my PC. I've scanned their software with several websites including Virustotal and they all say stay away from their software. Even NextDNS Threat Intelligence Feed blocks there website.
If you are smart you will stay away from this website. Be safe out there and do your research on these Antivirus Programs before purchasing a subscription.

18. mars 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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