I was frustrated because I hadn't received a notice that my subscription order was being fulfilled. I asked why I wasn't given a choice to skip a month. The person who handled my case offered to let m... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Significant improvements! 3 months in, no scooting, only scratches at collar, but still biting legs, less smell, occasional paw licking and more dry cushion days than wet (from licking!). I tried t... Vis mer
Yet I have not seen a difference, but they are enjoying the flavor. Crossing my fingers in time with more improvement. And I ordered only one now a second bottle has showed up and charged to my accoun... Vis mer
I was concerned that I would be automatically enrolled in a subscription even though I only ordered one bottle to see if my dog will take it. I reached out to customer service and they got right back... Vis mer
Selskapet har svart
Informasjon om virksomheten
Kontaktopplysninger
254 Chapman Rd, Ste 208 #24453, 19702, Newark, USA
- +1 (302) 271-7528
- help@pawsylabs.com
- pawsylabs.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 63 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Yet I have not seen a difference
Yet I have not seen a difference, but they are enjoying the flavor. Crossing my fingers in time with more improvement. And I ordered only one now a second bottle has showed up and charged to my account. Please stop shipping. I have limit of my expense per month.
I found this company to be quick to…
I found this company to be quick to respond, so helpful, refunded my money & very kind to deal with. Thank you so much
Very fast response time and the rep had…
Very fast response time and the rep had several options to choose from.
Had a problem with the subscription and…
Had a problem with the subscription and money refunded very quickly, Jennie was very helpful and understanding.
dealt with straight away
dealt with straight away
Quick to deal with if you have any…
Quick to deal with if you have any issues
There was a mistake in ordering
but as soon as I emailed pawsy labs back they responded swiftly Ang got the problem resolved
Thanks again ian
Quick and easy
I canceled my order! It shipped and pulled out my account! Contacted customer service they quickly responded and refunded my money!
I had an issue with my initial order
I had an issue with my initial order. Customer service was on top of the issue immediately and everything was resolved.
Little bit hard to find out how to…
Little bit hard to find out how to cancell subscription (OAP )but once sent was very quick with replies and advice.
Fast and efficient service
I had a query regarding an order and subscription, Marlon dealt with it incredibly promptly. Excellent customer service, very impressed!
Customer Service
I was frustrated because I hadn't received a notice that my subscription order was being fulfilled. I asked why I wasn't given a choice to skip a month. The person who handled my case offered to let me order every 60 days. So I decided not to cancel the subscription. I was very happy with the turnaround time and will definitely stick with them,
While the product works for my dogs the…
While the product works for my dogs the customer service is horrible. I opted for a one time purchase and yet they still charged my card a second time as if I opted for a subscription. I contacted the company well before it was shipped and they waited until it actually shipped before responding to me telling me there was nothing they could do since it’s already gone out! I will not order from this company again due to this. I will find another solution
Company offers a 90 day money back…
Company offers a 90 day money back guarantee but when you email to request the returns details you get back a generic email offering just 15% refund to keep the item. Why would I want to keep something my dog doesn't like. I only tried the product on the basis of the money back guarantee. If your dog is fussy I would recommend you avoid this company
##UPDATE## After many push back emails of offering 15% refund then 30% refund they've finally offered to refund the full amount without returning the product. Changed from 1* to 3* due to the overall outcome
Very quick and helpful assistance thank…
Very quick and helpful assistance thank you

Svar fra PawsyLabs
Customer Service
Customer Service. I sent an email regarding a subscription and they were proactive and immediately contacted me with a resolution. Kudos to the company!

Svar fra PawsyLabs
I did not sign up for a subscription
I placed an order with PawsyLabs on 27 August for Parasite Cleanse Drops, purchasing their Buy 3, Get 2 Free offer for £75.99.
I am very careful when purchasing online to check whether I am signing up for a subscription or recurring payment. To my knowledge, I did not select, request or agree to a subscription.
The confirmation I received from PawsyLabs was simply headed “Thank You For Your Order” and confirmed my purchase. I received no correspondence confirming that a subscription had been activated, no details of a subscription or recurring payment schedule, and no advance notification that another payment was going to be taken.
Exactly one month later, on 27 September, I unexpectedly received confirmation from PawsyLabs of a NEW order for three bottles costing £76.80.
I did not place this order.
By this point I had actually stopped using the Parasite Cleanse Drops because my dog's allergies, which we had previously managed effectively, appeared to have been re-triggered after starting the product. I still have four unopened packages from my original purchase.
Despite this, I had decided not to complain and wasn't even intending to take PawsyLabs up on their advertised 90-day money-back guarantee. I was prepared to accept that the product hadn't suited my dog and leave it at that.
It was the unexpected confirmation of another order for three more bottles, and the associated £76.80 payment, that prompted me to contact PawsyLabs.
I have asked them to refund the £76.80, cancel whatever subscription has apparently been associated with my details, and confirm that no further orders or payments will be taken. I have also raised the payment with PayPal.
What concerns me further is that, after this happened, I looked at other customer reviews and found reports from other people describing unexpected repeat orders or subscriptions.
My original order was five bottles for £75.99. The subsequent order I did not place is for three bottles at £76.80, so it isn't even simply a repeat of my original purchase.
I will update this review to reflect how PawsyLabs responds and whether the £76.80 is refunded.
For anyone considering purchasing from PawsyLabs, I would strongly recommend keeping your original order confirmation and monitoring your payment method afterwards for any further charges.

Svar fra PawsyLabs
WARNING TO ALL
WARNING TO ALL, DO NOT BUY FROM THIS COMPANY!! I received my first order of 5 bottles 3 weeks ago. I was out of town for 2 weeks so I've had barely a week to see any improvement in my dogs, and there have been none yet. But then I received an email 2 days ago, saying Thank You for my order and they would ship it promptly. I DIDN'T PLACE ANOTHER ORDER! So I emailed them, marked urgent, to CANCEL the order and DO NOT SHIP. I got an auto-response issuing me a ticket number and that someone would be contacting me about my problem. I emailed them again, warning them not to send that order or charge my card! I received another auto-response, but nothing from an actual person. Yesterday, I get a notification from my bank, that my account was overdrawn $88, because Pawsy charged $100 to my account! They completely ignored my emails for 2 days. I searched online for a phone number and finally found one. But it's also automated, there are no humans in their customer service! You have to leave them a message and then wait for an email response! I have yet to find a way to cancel any further orders, wondering they are going to charge me $100 every 3 weeks?? I HIGHLY RECOMMEND EVERYONE AVOID THIS COMPANY LIKE THE PLAGUE!

Svar fra PawsyLabs
They make It very stress less and…
They make It very stress less and continue to reassure u even if your order has been lost abit longer than planned lol was alll sorted in the end with a great result thanks again everyone for your patience and help I was a stressed paw mum thinking I’d been scammed AGAIN lol that’s the usual true can’t blame me for being sceptical can you???

Svar fra PawsyLabs
So helpful and dont take to long
So helpful and dont take to long

Svar fra PawsyLabs
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







