Pawsome Couture Anmeldelser 336

What a great company- I ordered two collars with name tags for my two Maine Coon kittens and they look like royalty on them. The quality is excellent and customer service is amazing! Definitely recommend this company if you are looking for something special for your cats.

Exceptional customer service! Personalised communication, regular updates provided, prompt delivery, beautiful packaging, and the most stunning necklaces. Absolutely thrilled with my experience. Highly recommend!

Lovely company and for a good cause. Customer service is absolutely top level and kept me updated every step of the way. My order which was the dainty cat bracelet is gorgeous and wrapped lovely, im sure the recipient is going to love the gift

I thought my order maybe was lost and the customer service team responded ASAP. Then they followed up when they got confirmation I got the product to ensure I had.

My package had not arrived and they were quick to respond and immediately sent replacement items.

Very cute necklace, exact as promissed.

I reveived a damaged item, but support was perfect and a new item was received without additional cost.

I would strongly advice to buy from them.

I had a small delivery issue due to DHL, which initially caused some weeks of delays. However, what really stood out was how incredibly supportive and responsive the Pawsome Couture team was throughout the entire process.

Jane, in particular, was always available, kind, and proactive, making sure everything was handled smoothly and keeping me updated every step of the way. Her effort and dedication truly made a difference and turned a frustrating situation into a very positive experience.

The bracelet has now arrived, and I absolutely love it. It is very sweet and delicate — not too much at all — and feels like a small, special highlight on the wrist. Subtle, elegant, and beautifully made.

Thank you to the Pawsome Couture team for the great customer service and for going the extra mile. I would definitely recommend them!

I have been a P.C. customer for years and love their products. As of recent, I ordered a pet calming bed as a gift for a friend’s cat. Upon receiving the item, I was sadly disappointed. The bed was not up to its usual standard; it arrived flattened and not puffy at all. When I sent a photo to Jane, she immediately said that it was not acceptable and arranged for an immediate replacement to be sent to me. She checked in with me and made sure the problem was taken care of. The replacement bed arrived in great shape…..fluffy, puffy and comfy. Thank you Jane for your impeccable customer service.

I bought 3 tiny paw necklaces (gold, silver and rose gold) to represent my beloved cats that recently passed away. The necklaces arrived in good time and are so dainty and beautiful. Jane was the loveliest person to communicate with and so helpful. This companies customer service is the best I've ever come across, and I couldn't recommend them enough.

When I got a faulty tracking button in my email, I reached out to Pawsome Couture requesting another one so I could track the package that was headed to a friend whose cat had died suddenly. I got a prompt and helpful response from Jane who went above and beyond to assure me that my package would arrive safely. Jane went as far as checking in with me every day, since I couldn't see anything about the status of my package until it reached the U.S. Jane was so thoughtful and thorough every step of the way. More companies could take cues from her stellar customer care.

Such helpful, friendly, prompt, service from Pawsome. The collar is beautiful, and so well made.

I ordered a necklace in what I thought was plenty of time for a deadline . However, it did take a bit longer to come than I had anticipated but that’s not the fault of the company, more waiting for Royal Mail to get their act together. They were incredibly efficient and timely in their response and followed up quickly on everything asked of them . When my order came it was exactly as I had hoped . Have no reservations in recommending them !

The piece that I ordered was out of stock but Jane from Pawsome Couture gave me the option of exchange, cancel, or wait until it comes in stock. I decided to wait until it was available again. Jane kept me well updated on during the process, she continually followed up, and she checked to make sure everything was in order when I receive the jewelry. Great customer service and I love the little ring I bought. Thanks Jane and Pawsome Couture!

Great customer service! I had a question about my delivery address, and they confirmed the proper address immediately!!! It was a big relief that the address was correct.

Excellent Customer Service
I don’t think you can write an honest review unless you have had an issue. My parcel was lost en route by the courier. I contacted Jane at Pawsome Couture and she was a superstar. She reordered my item offered a good will gesture and tracked the new parcel from start to finish contacting me every couple of days. My order wasn’t high value but her customer service was second to none. When i received my order i was not disappointed such a beautifully crafted delicate bracelet which was a gift for my granddaughter. I will definitely be shopping here again . Thank you Jane.

Our bracelet is absolutely gorgeous. It was a gift for my daughter after loosing our precious cat. She was over the moon at receiving such lovely gift.

Waited for weeks to receive my package. The tracking number was never updated so I had no idea when or if I would receive it. Finally arrived and I opened the package and was shocked at the actual size of the kitty cat earrings I ordered. When they say itty bitty they truly mean it. They were so small that you can hardly identify them as cats.They certainly are no where near the size shown on line. Maybe ok for a small child or toddler but not suitable for an adult. Won’t order anything else.

Ordered a personalised bracelet as a birthday gift for my daughter in law. It took a wee bit longer than I had expected to arrive, so I mailed customer service who replied promptly and assured me it was on the way.
They kept in contact, checking that it arrived and that I was happy with the product. It did, I was, and my daughter in law was absolutely delighted with her gift.
It was good quality and I will definitely be purchasing from this company in future.

I had such a great experience with this company! My order was a necklace, and when the first package got lost, they immediately sent a replacement without any hassle. The customer service has been fantastic from start to finish, super efficient and always keeping me updated. A special thank you to Jane, who assisted me throughout the process with such kindness and professionalism. It’s rare to see this level of care and follow-up, and it really made all the difference. Highly recommend!

Initially I had a small issue with a bracelet I ordered. I wrote a review and to my surprise I was almost immediately met with a response from the customer service team to address the issue. The team was amazing and assisted me beyond my expectations of online purchasing. I was truly blown away by the professionalism and superior customer service shown by the team from start to finish. The products I purchased were two tiny bracelets and they are lovely. The fit is comfortable and they are so cute, very true to the image. Highly recommend the product and you will not be disappointed, should you need to reach out to the customer service team :)