pawfect-pals.com.au Anmeldelser 7

I placed an order with Pawfect Pals on 10 May.Order 68222 Courier please apparently lost my parcel, so I contacted the supplier. I received an email from them promising that a replacement item would be dispatched on Monday, 1st June

Since then, I have sent numerous follow-up emails requesting an update, but as of 4 June 2026, I have received no response whatsoever.

The lack of communication and customer service is unacceptable. I have been left without the item I paid for and with no information about when, or if, it will be sent.

Based on this experience, I will not be using Pawfect Pals again and would not recommend this company to my friends, fellow dog breeders, or anyone looking for reliable service. Yours truly Inline cuts.

Harness broke first time I used it
My dog is only 4kg, it is not a no pull harness as advertised
They don’t reply to emails

Sadly. The quality is very poor
They say the harnesses are “no pull” yet after little use the fabric tore on the front
Any attempt to get it rectified was ignored. Came across the harness when I was moving last week and it really annoyed me. Not cheap and such a waste of money.

I ordered a dog harness from Pawfect Pals, and absolutely love it. It's had many comments, and fits my dog well. Sturdy, colourful, stylish and we love the personalised name tags on the side with the funky text. Thank you! Highly recommend.

Fantastic quality product with unmatched customer service. Lovely to deal with people who value kindness and are authentic and generous. I recommend this company to anyone and everyone. They are amazing

You can't get hold of them. No reply to emails or instagram messages. The returns page link is broken so you can't return items. Avoid

So pleased with my purchase of an adjustable dog harness!! Felt great to support a local small business. The patterns and designs are so pretty And they have seasonal sales so managed to get it at half price. My dog now gets a lot of comments about how Great the harness looks! Would definitely recommend !!