I am changing my review because the customer service agent gave me a full refund and is even sending me something to keep my little animals cool although the product was not up to snuff, no pun inte... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Fast delivery, wonderful product that exceeded expectations. I have large, dog sized kittens that don’t fit on normal cat beds. The medium puprug is a gift from the gods. Got a blanket as well and it’... Vis mer
Selskapet har svart
The variety of dog beds is fantastic. I ordered two and they arrived quickly in minimal, but protective packaging. These look sleek in our cars and I’m generally just really happy with this purchase;... Vis mer
Selskapet har svart
They really do have great customer service. I had an issue that turned out to be shipping related and I wasn't the easiest to deal with at first but the CS team really came through. Very nice, patie... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
The Paw.com™ top rated orthopedic dog bed provides the best memory foam dog bed support for your pet's joints. Our pet beds are great for injured or older dogs with arthritis. Checkout our new line of faux fur dog beds for the modern dog bed look with ...
Kontaktopplysninger
98009, Bellevue, USA
- paw.com
4,3
Enestående
261 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I don’t like not being able to talk to…
I don’t like not being able to talk to a person…a real one.
16. april 2026
Svar fra Paw.com
Good morning,
We’re very grateful to our customers and truly appreciate your question. Correct we do not offer phone support at this time. Our support team is highly responsive via email and online chat. We aim to resolve every inquiry quickly and thoroughly. Handling support this way also helps us keep costs down so we can pass more discounts on to our customers.
We are accredited by the Better Business Bureau (BBB) with an A+ rating, reflecting our long standing commitment to customer care and fair, transparent resolution of any issues. For added peace of mind, we offer optional shipping, return, and exchange insurance for U.S. orders at a low cost, providing extra protection should you like.
If you ever have a problem with an order, we will work with you to make it right.
Love the product
Love the product. Give it as Gifts.
It's true, the Dog's choice. I have 8 dogs and they all want the Paw Blanket
15. april 2026
Svar fra Paw.com
Thank you very much !
It’s glitchy and goes blank if you try…
It’s glitchy and goes blank if you try to zoom in on details or make photo larger
14. april 2026
Svar fra Paw.com
Good day,
Our order file shows a recent order for you, a short fur throw, from April 13th which is on its way to you. Thank you for your order. If you have any concerns with your order please do not hesitate to reach out to us at support@paw.com and we will be happy to help. Thanks again for your order and have a Paw-some day.
Our pups LOVE these fur blankets!
14. april 2026
Svar fra Paw.com
We are so happy to hear this, thank you!
Best blankets ever
Best blankets ever. The beds are great too. I have a Shih Tzu as well as a German Shepherd; they both love them. Don’t forget one for your SUV, I have one there too.
They also clean up great in the washing machine.
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Paw.com
Thank you very much for your review. We appreciate you!
Svar fra Paw.com
We love to hear this! Thank you!
Svar fra Paw.com
This is wonderful to hear! Thank you from the Paw.Com Team
ALLS WELL THAT ENDS WELL
I am changing my review because the customer service agent gave me a full refund and is even sending me something to keep my little animals cool although the product was not up to snuff, no pun intended, it seems to have been just my blanket was a bit of a lemon, in the end they were very accommodating. Thank you
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Paw.com
Good morning,
We’re sorry for the frustration you experienced. Our donation based refund process was designed to simplify returns and support pet shelters, though we understand it wasn’t convenient in your case. We’ve refunded you and reviewed this issue carefully and refined our process to better assist customers moving forward. Your feedback helps us uphold our quality and service standards. Thank you for bringing this to our attention. The Paw.Com Team
Good afternoon,
With sincere thanks from the Paw.Com Team
We hope this helps restore your confidence in us and brings some comfort to you and your pup. Thank you again for giving us the chance to make this right.
Love Paw products!
Love Paw products!! I’ve purchased 5+ products- beds and blankets. They’ve never disappointed!
7. april 2026
Svar fra Paw.com
We are grateful for your loyalty. We appreciate you!
Svar fra Paw.com
Big thanks from the Paw Team ! We appreciate you!
I choose a product and went to pay for…
I choose a product and went to pay for it and the website hung with no confirmation. I did it again and ended up ordering twice. I have no notification of where the product is or when shipped. I will have to take the time to return one set and pay a fee to do so. Poor service and website.
31. mars 2026
Svar fra Paw.com
Good morning Michael,
Thank you for sharing your feedback with us. Our records show both of your orders. Our Customer Service team at support@paw.com will be in touch with you shortly so that we can find a solution for you. We are here to help. Thanks for the feedback and have a Paw-some day.
Good afternoon Michael, we have reached out to you from support@paw.com kindly allow us an opportunity to help you with your orders. Thank you from the Paw.Com Team.
Svar fra Paw.com
Good afternoon Barb,
Thank you for reaching out to us. We can see your order in our systems. We don't see any missed calls or chats from the number and email address we have on file. Please do write to support@paw.com and we will be happy to help. Thank you for your order and have a Paw-some day.
Great customer service and quality product.
They really do have great customer service. I had an issue that turned out to be shipping related and I wasn't the easiest to deal with at first but the CS team really came through. Very nice, patient and quick to reply. I did apologize for my hasty bad judgment and am forever grateful to them. I ordered 2 more products the next day. Dogs love the bed and blanket. Very comfortable.
31. mars 2026
Svar fra Paw.com
Good morning, your message is an inspiration to us. With sincere thanks from the Paw Team! Have a Paw-some day!
Came fast !!
Came fast !!! Love these blankets!!! I've had several of these over the years. My dogs love them to!!. It's really wonderful to have these wet prof blankets and beds !! Best part is you can wash an dry them !!!. Definitely A+ on these beds and blankets, I highly recommend them !!!
25. mars 2026
Svar fra Paw.com
We love to hear this - Thank you !
Love the protection while still…
Love the protection while still offering style. My dogs love the faux fur. To them it is just an extra special blanket. The weight of the blanket makes it harder for the dogs to dig around and totally destroy the bed, and the waterproofing gives me peace of mind.
25. mars 2026
Svar fra Paw.com
Thank you from the Paw Team !
Svar fra Paw.com
Merci !
I have purchased numerous beds and…
I have purchased numerous beds and throws
I’ve their products. Super customer service
30. mars 2026
Svar fra Paw.com
This is wonderful to hear - thank you for being a loyal customer!
blankets are ok
I ordered 2 fur blankets. The quality seems fine. On the white fur blanket you see a dark border around the blanket which doesn't look good on my light colored couch. I have tried to smooth the fur over it but it doesn't cover it.
23. mars 2026
Svar fra Paw.com
Good afternoon,
Thank you for your feedback, we are always listening. The design of the blanket has a dark border and backing, there are several photos at paw.com for each of the color choices. We will be certain to share your comments with our Product Design Team. Have a Paw-some day.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.