Coffee is quite nice; customer service atrocious. I visit the Canary Wharf cafe nearly every day. Staff always look miserable and unhelpful at best. Also the Paul App stopped working all of a su... Vis mer
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Tables not cleared, floor strewn with napkins and overfilled bins, makes Paul in 40 Lower Thames Street an unpleasant stay. I asked for a damp cloth to wipe the tables we wanted to sit at and a staff... Vis mer
Tried to put an order through for collection or delivery, either is fine, I literally just want you to take my money. Everytime at checkout it would say "Card Declined by bank". Tried making a pu... Vis mer
We ordered a cake for our daughter who was turning 11years old . The cake was delicious but what really meant the world was the staff being so polite and kind . In particular Brianca made my daughter... Vis mer
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Absolutely terrible service!!
Absolutely terrible service. I visited one of their bakeries along Rue Luxembourg in Brussels and placed an order for an event. On the day of collection, I arrived and nothing had been prepared plus, they told me half of my order was not available. They could have called me the day before as they had my phone number but chose to wait till the very last minute. I ended up running around looking for other bakeries to get the pastries. Very disappointed in their lack of respect for customers and incompetence and they certainly will NOT be seeing me again.
4. november 2021
Anmeldelse skrevet uten oppfordring
The epitome of the disgrace and the…
The epitome of the disgrace and the shame; Edgware Road Marble Arch - Paul
Duty Manager: Marcia
Date: 17/09/2021
Time: 16:45 pm
The chocking attitude from a so-called manager, his inability to communicate efficiently, his lack of work ethics, rude, misogynistic and to add insult to injury his inability to handle a request to a regular customer ( or even to anyone) is utterly unacceptable and despicable.
The first question will be how could PAUL provide this low standard and the ground of giving him the position of manager?
It seems that the company hasn't got a great deal of regard toward its customers: SHAME ON YOU
" La Honte de la France"
There's plenty of competition up there why should we bother!
17. september 2021
Anmeldelse skrevet uten oppfordring
We frequent their Kings Road location…
We frequent their Kings Road location in Chelsea and the staff are kind to both me and the children and we love their croissants and baguette.
25. august 2021
Anmeldelse skrevet uten oppfordring
Poisoned by unfridged salmon salad
Poisoned This nasty salmon salad 🥗 made us sick, don't buy it on too goodtogo app they will give you bin stuffs.
They leave it 4 hours in the display, not in the fridge!! Disgusting and unapologetic!! Don't buy there
I will start a small claims court case now they unwilling to help
10. august 2021
Anmeldelse skrevet uten oppfordring
Nice and strategic!
My favourite Paul's is the one in piccadilly and Tower Hill! Both places are in a very strategic location close to a lot of points of interest and you can easily pick up stuff and go to a park! The staff working there in piccadilly is always very kind and professional. Last weekend I had the pleasure to buy my take away here with my partner and the blonde sales assistant working there was very nice with us even though my gf is quite slow at choosing what's she wants. Prices and quality of the food are fair and everything is very tasty 10/10 would recommend!
19. juli 2021
Anmeldelse skrevet uten oppfordring
Cake looked great, minus the dead caterpillar
I ordered the Charlotte framboise cake for my mum's birthday and it looked and tasted delicious until the moment when I found a dead caterpillar in one of the raspberries. I think Paul should take better care when washing their fruit for fruit cakes.
6. mai 2021
Anmeldelse skrevet uten oppfordring
Ordered an anniversary cake and…
Ordered an anniversary cake and macarons to be delivered to a friend in London. Couldn’t be happier! Check out was easy from Canada and everything arrived beautifully and on time (and was delicious I’m told)! Highly recommend!
28. februar 2021
Anmeldelse skrevet uten oppfordring
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